Peace of mind even in the event of trouble
More peace of mind with Kyuden Gas Appliance Support

Kyuden Gas Appliance Support

Gas professionals will solve the problem

Iwatani Kyushu, a member of the Iwatani Corporation Group with a rich track record, will handle the job.

  • This service applies to domestic gas appliances.

Travel and technical fees are free

If a part needs to be replaced, you will be responsible for the cost of the part only.

Travel and technical fees are 0 yen, and if parts need to be replaced, the cost of the parts will be added.

No application required

This service is available to customers who have signed a household gas contract with Kyuden Gas and use gas for residential purposes.

If repair is not possible

Repairs may not be possible if necessary parts cannot be procured.

For details, please see the "Kyuden Gas Appliance Support Terms of Use."

24/7 reception

  • Reception is open 24 hours a day, 365 days a year
  • Visitation is from 9am to 7pm on weekdays and 9am to 5pm on Saturdays


If your gas appliance breaks down, please contact Kyushu Electric Power Power Call Center listed below.

Kyushu Electric Power Call Center

Contact phone number:

Reception hours: Monday to Friday (excluding holidays) 9:00 to 17:00

0120-879-568

Reception hours: Other than the above

0120-879-569