Sales office image
Sales office information
Area in Charge
Chikushino City, Fukuoka City Hakata Ward (part), Minami Ward (part), Sawara Ward (part), Iizuka City (part), Kasuga City, Onojo City, Dazaifu City, Ogori City (part), Kasuya District Umi Town (part), Nakagawa City (part), Asakura District Chikuzen Town (part), Saga Prefecture Kanzaki District Yoshinogari Town (part)
address
〒818-0071
6-5, Futsukaichi Nishi 1-chome, Chikushino City
Opening times
Monday to Friday 9:00 to 17:00
- We are closed on Saturdays, Sundays, public holidays, and the New Year holidays (December 29th to January 3rd).
- The sales office is operated by Kyuden Next, a company commissioned by Kyushu Electric Power.
telephone number
0120-639-460 (Call Center)
- Customers with hearing or speech disabilities can use the fax reception.
For procedures related to moving, payment methods, etc., you can conveniently apply online 24 hours a day.
Access
For those travelling by train
- About 10 minutes walk from JR Futsukaichi Station.
- About 15 minutes walk from Nishitetsu "Futsukaichi Station".
For those using buses
- From Nishitetsu "Futsukaichi Station" take the bus (via Saiseikai Hospital, Futsukaichi Onsen, and City Hall) for about 20 minutes, then get off at the "Futsukaichi Nishi 1-chome" bus stop and walk for about 3 minutes.
For those travelling by car
- Approximately 5 minutes by car from Chikushino Interchange on the Kyushu Expressway.
- Approximately 15 minutes by car from the Mizuki exit of the urban expressway.
Online Procedures
For procedures related to moving, payment methods, etc., you can conveniently apply online 24 hours a day.
Available procedures
You can check the following procedures and details of your contract.
- Starting and stopping electricity usage
- Switching from another company
- Change payment method
- Changes to contract details (contract amperes, Rate Plan, Customer name, registered phone number, mailing address)
- Removal of electrical supply equipment
- Consultation when a transfer slip is lost
- Power transmission resumes after payment is made
- Confirmation of Customer number and Electric supply ID number
- Check electricity charges and usage
- Check the contract details
Chat with us
You can also apply for various electricity services via chat.
If you are unable to apply online because you "don't know Customer number" or "you need to move in urgently," please follow the steps below.
Available procedures
- Moving (starting or stopping use)
- Change payment method
- Changes to contract details (changes to contract amperes, changes to Rate Plan)
- Confirmation of Customer number and Electric supply ID number
- Check your electricity bill and usage
- Check the contract details
- Check frequently asked questions (automated answers by AI)
Inquiries regarding power outages and power transmission and distribution facilities such as utility poles and wires
For inquiries regarding power outages, power transmission and distribution equipment such as utility poles and wires, or the Feed-in Tariff Scheme for renewable energy, please contact Kyushu Electric Power Transmission and Distribution Co., Ltd., Power Distribution Office.