Fukuma Sales Office exterior
Fukuma Sales Office exterior

Sales office image

Fukuma Sales Office Image 1
Fukuma Sales Office Image 2

Sales office information

Area in Charge

Munakata City, Fukutsu City, Koga City, Shingu Town, Kasuya District (part)

address

〒811-3217

14-1 Chuo 6-chome, Fukutsu City

Opening times

Monday to Friday 9:00 to 17:00

  1. We are closed on Saturdays, Sundays, public holidays, and the New Year holidays (December 29th to January 3rd).
  2. The sales office is operated by Kyuden Next, a company commissioned by Kyushu Electric Power.

telephone number

0120-639-456 (Call Center)

For procedures related to moving, payment methods, etc., you can conveniently apply online 24 hours a day.

Access

For those travelling by train

  • 5 minutes walk from JR Fukuma Station. (About 150 meters west from the bicycle parking lot on the south side of the station)

For those using buses

  • 5 minutes walk from Nishitetsu bus stops "Fukuma Ekimae" and "Fukuma Kyokumae".
  • 1 minute walk from JR Kyushu Bus "Matsubara" bus stop and Fukutsu Minibus "Fukuma Matsubara" bus stop.

For those travelling by car

  • 10 minutes by car from Koga Interchange on the Kyushu Expressway.
  • South side of "Eishinkan Fukuma School". Customer parking available.

Online Procedures

For procedures related to moving, payment methods, etc., you can conveniently apply online 24 hours a day.

Available procedures

You can check the following procedures and details of your contract.

  • Starting and stopping electricity usage
  • Switching from another company
  • Change payment method
  • Changes to contract details (contract amperes, Rate Plan, Customer name, registered phone number, mailing address)
  • Removal of electrical supply equipment
  • Consultation when a transfer slip is lost
  • Power transmission resumes after payment is made
  • Confirmation of Customer number and Electric supply ID number
  • Check electricity charges and usage
  • Check the contract details

Chat with us

You can also apply for various electricity services via chat.

If you are unable to apply online because you "don't know Customer number" or "you need to move in urgently," please follow the steps below.

Available procedures

  • Moving (starting or stopping use)
  • Change payment method
  • Changes to contract details (changes to contract amperes, changes to Rate Plan)
  • Confirmation of Customer number and Electric supply ID number
  • Check your electricity bill and usage
  • Check the contract details
  • Check frequently asked questions (automated answers by AI)

Inquiries regarding power outages and power transmission and distribution facilities such as utility poles and wires

For inquiries regarding power outages, power transmission and distribution equipment such as utility poles and wires, or the Feed-in Tariff Scheme for renewable energy, please contact Kyushu Electric Power Transmission and Distribution Co., Ltd., Power Distribution Office.