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Currently applicable supply conditions etc.
We may change Terms and Conditions of Electricity Supply and Terms and Conditions of Supply and Demand Contract, even during the contract period.
If you object to the changes, you may cancel the contract with effect for the future, even if it is during the contract period.
Retail Electricity Business Registration Number (A0275)
Kyushu Electric Power Co., Inc.
Electricity rates etc. will be revised from April 1, 2024
Starting April 1, 2024, electricity rates will reflect a revision of Wheeling Charge (Note) in light of the introduction of a generator-side charging system by general electricity transmission and distribution companies and changes to the outlook for revenue related to wheeling service, etc.
- Wheeling Charge are fees for using distribution network used by retail electricity suppliers and others when transmitting electricity.
For information about the new electricity rates, please see the overview page for each Rate Plan under Residential Rate Plan.
In addition, contract details other than electricity rates will be revised as follows:
- Regarding electricity bill collection services, in addition to the previously targeted "collection agencies," "law firms" are now also included as targets.
- Regarding the method of notifying customers of Renewable Energy Generation Promotion Surcharge Rate, Fuel adjustment unit price, Remote island universal service adjustment unit price etc., we have changed from "posting at the office" to "notification by electromagnetic means, etc." in light of the fact that many customers have already confirmed the actual situation on our website, etc.
- Regarding the "Sukusuku Baby Plan (ancillary contract)," we will review the conditions for joining so that joining the childcare support plan will no longer be mandatory and that applications can be made via the member site "My Kyuden."
In addition, we will make necessary revisions to clarify the meaning of contracts that do not substantially change the content of the contracts.
This document stipulates the basic terms of an electricity contract.
An electricity contract that specifies the rates, etc. (Terms and Conditions of Supply and Demand Contract)
- For customers who have signed a contract with our gas company
The following are, in principle, suspension of new subscriptions:
Optional contract for households (additional contract outline)
- 2-year contract discount guidelines
- (Limited to Smart Family Plan (including gas set) contracts)
- Baby Growth Plan Outline
- IJU-Turn Support Plan Outline
- Outline of the Whole Renewable Energy Plan
- Avispa Fukuoka Support Plan Outline
- Outline of the Plan to Grow the Forest of the Future
- Fukuoka SoftBank Hawks Support Plan Outline
- IH Purchase Support Plan Outline
- (Implemented on October 1, 2024) (Limited to Smart Family Plan and Smart Business Plan (including gas set) contracts)
- IH Purchase Support Plan Outline
- (Implemented from August 1, 2024 to September 30, 2024) (Limited to contracts with Smart Family Plan and Smart Business Plan (including gas set))
- Heat stroke prevention plan outline
- (Implemented from August 1, 2024 to September 30, 2024)
- Low-voltage thermal storage adjustment Contract Guidelines
- (Limited to Low- Voltage Power contracts under specific retail supply provisions (new subscriptions suspended))
Special electricity tariff measures for electricity and gas tariff support
Services for homes with solar power generation
Gas contracts
- This document stipulates the basic terms of gas contracts.
- Gas supply conditions
- (Implemented on June 1, 2019)
- A contract that specifies the rates, etc. of your gas contract (terms of use)
- Kyuden Gas
- (Implemented on October 1, 2022)
- Special gas rate measures related to electricity and gas rate support