Nagasaki Sales Office exterior
Nagasaki Sales Office exterior

Sales office image

Nagasaki Sales Office Image 1
Nagasaki Sales Office Image 2

Sales office information

Area in Charge

Nagasaki City, Saikai City (part of the city), Isahaya City (part of the city), Nagayo Town and Togitsu Town in Nishisonogi County

address

〒852-8510

3-19 Shiroyama-cho, Nagasaki City

Opening times

Monday to Friday 9:00 to 17:00

  1. We are closed on Saturdays, Sundays, public holidays, and the New Year holidays (December 29th to January 3rd).
  2. The sales office is operated by Kyuden Next, a company commissioned by Kyushu Electric Power.

telephone number

0120-761-374 (Call Center)

For procedures related to moving, payment methods, etc., you can conveniently apply online 24 hours a day.

Access

For those travelling by train

  • 15 minutes walk from JR Urakami Station.
  • 5 minutes walk from "Peace Park" tram stop.

For those using buses

  • From Sasebo, take the prefectural express bus for about 90 minutes. Get off at the "Ohashi" bus stop and walk for 20 minutes.

For those travelling by car

  • From Sasebo, it is a 10-minute drive from the Tarami Interchange on the Nagasaki Expressway to the Kabira Interchange on the Nagasaki Bypass.

Online Procedures

For procedures related to moving, payment methods, etc., you can conveniently apply online 24 hours a day.

Available procedures

You can check the following procedures and details of your contract.

  • Starting and stopping electricity usage
  • Switching from another company
  • Change payment method
  • Changes to contract details (contract amperes, Rate Plan, Customer name, registered phone number, mailing address)
  • Removal of electrical supply equipment
  • Consultation when a transfer slip is lost
  • Power transmission resumes after payment is made
  • Confirmation of Customer number and Electric supply ID number
  • Check electricity charges and usage
  • Check the contract details

Chat with us

You can also apply for various electricity services via chat.

If you are unable to apply online because you "don't know Customer number" or "you need to move in urgently," please follow the steps below.

Available procedures

  • Moving (starting or stopping use)
  • Change payment method
  • Changes to contract details (changes to contract amperes, changes to Rate Plan)
  • Confirmation of Customer number and Electric supply ID number
  • Check your electricity bill and usage
  • Check the contract details
  • Check frequently asked questions (automated answers by AI)

Inquiries regarding power outages and power transmission and distribution facilities such as utility poles and wires

For inquiries regarding power outages, power transmission and distribution equipment such as utility poles and wires, or the Feed-in Tariff Scheme for renewable energy, please contact Kyushu Electric Power Transmission and Distribution Co., Ltd., Power Distribution Office.