Sales office image
Sales office information
Area in Charge
Kanoya City, Kagoshima City (part), Soo City, Tarumizu City, Shibushi City, Soo District, Kimotsuki District, Miyakonojo City, Miyazaki Prefecture (part)
address
〒893-0013
3792-5, Sadamoto 2-chome, Kanoya City
Opening times
Monday to Friday 9:00 to 17:00
- We are closed on Saturdays, Sundays, public holidays, and the New Year holidays (December 29th to January 3rd).
- The sales office is operated by Kyuden Next, a company commissioned by Kyushu Electric Power.
telephone number
0120-879-567 (Call Center)
- Customers with hearing or speech disabilities can use the fax reception.
For procedures related to moving, payment methods, etc., you can conveniently apply online 24 hours a day.
Access
For those using buses
- Take the Osumi Network Bus bound for Miyakonojo from the "Kanoya" bus stop for about 10 minutes. Get off at the "Kitasatsumoto" bus stop and walk for 5 minutes.
For those travelling by car
- From Tarumi, it is a 40-minute drive from Tarumi Port.
- From Kushira or Takayama, it is a 6-minute drive from the Kasanohara Bypass entrance.
Online Procedures
For procedures related to moving, payment methods, etc., you can conveniently apply online 24 hours a day.
Available procedures
You can check the following procedures and details of your contract.
- Starting and stopping electricity usage
- Switching from another company
- Change payment method
- Changes to contract details (contract amperes, Rate Plan, Customer name, registered phone number, mailing address)
- Removal of electrical supply equipment
- Consultation when a transfer slip is lost
- Power transmission resumes after payment is made
- Confirmation of Customer number and Electric supply ID number
- Check electricity charges and usage
- Check the contract details
Chat with us
You can also apply for various electricity services via chat.
If you are unable to apply online because you "don't know Customer number" or "you need to move in urgently," please follow the steps below.
Available procedures
- Moving (starting or stopping use)
- Change payment method
- Changes to contract details (changes to contract amperes, changes to Rate Plan)
- Confirmation of Customer number and Electric supply ID number
- Check your electricity bill and usage
- Check the contract details
- Check frequently asked questions (automated answers by AI)
Inquiries regarding power outages and power transmission and distribution facilities such as utility poles and wires
For inquiries regarding power outages, power transmission and distribution equipment such as utility poles and wires, or the Feed-in Tariff Scheme for renewable energy, please contact Kyushu Electric Power Transmission and Distribution Co., Ltd., Power Distribution Office.