Preparing for online classes at the University of Tokyo (for faculty members)

Introduction

To all new faculty members of the University of Tokyo,

In order to prevent the spread of COVID-19, our university has introduced online classes since the 2020 academic year. In this 2021 academic year, we will begin hybrid educational activities and incorporate face-to-face classes as much as possible after taking sufficient infection prevention measures.

We received positive feedback from students last year in a survey regarding their online learning experiences, owing to the effort spared on lesson delivery and other considerations. It is reported that certain features and educational effects, in which face-to-face instruction lacks, are realized in online classes. We will continue to strive for excellence in online teaching in the academic year 2021/22.

In this portal, we have made appropriate preparations to realize better online classes and to utilize our past experiences to achieve higher educational effect, making full use of the feedback, requests and ideas from students and faculty members of the University of Tokyo.

Regarding online classes, we have selected the Good Practices for 2020 and are sharing them among faculty members on this site. Please refer to this site for information on how to create effective online classes. We hope that you will find the information useful and meaningful to your educational activities. To help students achieve their academic goals and live a fulfilling life through teaching and learning activities, your understanding and cooperation is mostly appreciated.

Three main types of online classes

In this section, we will introduce the three main types of online classes, compare them with traditional classes, explore their respective characteristics, and explain the requirements for online classes (media classes).

Conventional class and main types of online classes

While conventional classes are conducted face-to-face in real time, online classes can be categorized into three main types: face-to-face and online in real time (synchronous hybrid type), online only in real time (synchronous online type), and online learning at the student’s own pace (on-demand type) (asynchronous online type).

For online classes in our university, about 80% are synchronous online, which makes itself the major type. The characteristics of the captioned three types vary from one to another, and below is an explanation of each.

Real-time (online) type (synchronous online type)

• This is a type of class in which all students and faculty members are connected online using a web conference system.
• About 80% of our university’s classes are of this type.
• The requirements for this type of online class (media class) are "simultaneous and interactive", which can be met by using a web conference system for chatting and voice communication, or by using a video distribution system with a function to accept comments. If you use a web conferencing system, you can meet this requirement because it allows chat and voice communication.
• Reference:
  • Basic Online Course: "How to use Zoom for online classes" (in Japanese)
  • Good Practices of UTokyo (in Japanese)
  • Online Class Information Exchange Meeting (in Japanese)
    • 19. Good Practice Case Study (1) Interaction in large group online classes
    • 20. Good Practice Case Study (2) Class design based on students’ voices
    • 21. Good Practice Case Study (3) How to activate interaction in a live class
    • 24. Good Practice Case Study (4) Creating a space for questions by utilizing TA
    • 25. Good Practice Case Study (5) Using various tools to activate and facilitate classes
    • 26. Good Practice Case (6) Implementing online classes for large groups and devising tests
    • 29. Good Practice Case (9) Making practical classes online
    • 30. Practical examples of classes conducted in a VR (virtual reality) classroom

Real-time (face-to-face + online) type (synchronous hybrid type)

• For this type, the class is held in an actual classroom and the content is delivered via a web conference system.
• This type can meet the needs of students who want to learn face-to-face.
• The requirements for this type of online classes (media class) are "simultaneous and interactive" which can be met by using a web conference system for chatting and voice, communication, or by using a function that can accept comments even if the class is video-delivered. If you use a web conferencing system, you can meet this requirement because you can chat and make voice calls.
• Reference:
  • 22020/09/11 Briefing Session: Toward Online Hybrid Classes in Semester A - Based on the Experience of Semester S (in Japanese)
    • The different types of classes and their characteristics Materials, videos (limited access)
    • Faculty of Liberal Arts: Mixed face-to-face/online class workshop Materials (limited access)
  • Online Class Information Exchange Meeting (in Japanese)
    • 16. Hybrid class (1) Organizing concepts and practical examples in seminars
    • 17. Hybrid class (2) Practical examples in a large class
    • 18. Hybrid class (3) Practical examples of classes that promote dialogue between remote and face-to-face students

Demand type (asynchronous online type)

• This is a form of learning in which students study individually based on materials prepared by instructors using a learning management system. For example, the following methods are possible:
  • Students watch video materials prepared by the instructor or existing video materials such as OCW (Open Course Ware) and MOOC (Massive Open Online Course) within a set range every week, submit assignments and answer questions on the bulletin board separately.
  • Using a web conference system, students watch recordings of classes conducted in real time, submit assignments, and answer questions on the bulletin board.
• The following two are requirements for this type of online class (media class). For example, the teacher can provide a web bulletin board (ITC-LMS has this function) to encourage students to exchange opinions, design quizzes, ask questions, and answer questions about the class content.
  1. Either of the following two methods should be used, together with sufficient instruction through answering questions, corrective guidance, question-and-answer sessions, etc.
     1. In each class, the teaching assistant must meet the students in a place other than the classroom.
     2. In conducting each class, the teacher in charge or the teaching assistant shall switch to the Internet or other appropriate methods promptly after the class ends.
  2. Opportunities for students to exchange opinions on the class must be secured (this can be achieved with the bulletin board function of the learning management system ITC-LMS).
• Reference:
  • Basic Online Course: "How to create on-demand online classes using videos and textbooks, not live streaming" (in Japanese)
  • Good Practices of UTokyo (in Japanese)
  • Online Class Information Exchange Meeting (in Japanese)
    • 27. Good Practice Case Study (7) Efforts to Produce On-demand Teaching Materials
    • 28. Good Practice Case Study (8) How to Design a Class by Combining On-demand and Live Format

Precondition

List of information systems

The following is a list of information systems operated and contracted by the University of Tokyo that are necessary for online classes, including learning management systems (systems for distributing class materials and collecting assignments), web conference systems, and cloud services. These systems have functions suitable for classroom use, such as the ability to hold meetings and share files only with University of Tokyo accounts, and students are accustomed to using these systems, so we recommend that you use these systems for your classes. The procedures for preparing an account are explained in detail in this document.

• UTokyo Account: This is an account called "common ID" used in the University of Tokyo’s information systems. You will use this account to log in to each system.
• UTAS: This is the system used to register syllabi, grades, etc.
• ITC-LMS: This is a system for distributing class materials and collecting assignments (learning management system), similar to UTAS, but UTAS is mainly used before (syllabus registration) and after (grade registration) classes start, while ITC-LMS is mainly used during classes.
• Zoom, Webex: They are web conference systems used for simultaneous interactive online classes. Our university has a license agreement with both Zoom and Webex, but we use Zoom more often in regular classes. Students are familiar with this system, so if you cannot decide which one to use, we recommend that you use Zoom.
• ECCS Cloud Email (G Suite): This is a Google system (G Suite for Education) that can be used with a Todai account. It includes Gmail, which allows you to use your Todai email address (xxxx@g.ecc.u-tokyo.ac.jp); Google Drive, a file storage service; Google Docs, a document creation service; Google Spreadsheet, a spreadsheet service; Google Forms, a form creation service; YouTube, a video distribution service, and Google Meet, a web conference service. If you create a Todai account, you can set up a sharing setting that allows you to publish only to Todai accounts (limited publication), which is not possible with a regular Google account.
• UTokyo Microsoft License (Microsoft 365): This license allows you to use Microsoft’s systems with a Todai account and download Microsoft Office applications such as Word and Excel, as well as their web versions, Office Online and OneNote. As with Google, you can set up a sharing setting (limited access) that allows only Todai accounts to access the site.
• UTokyo WiFi: This is a Wi-Fi service provided on campus. It allows access to campus-only databases and e-journals. Please note that you cannot use this service unless you have created an account in advance.
• ECCS terminals: These are computers installed on campus. They provide access to campus-only databases and electronic journals. Faculty and staff are required to complete procedures in advance to use these terminals.

Guideline

This section is coming soon.

Others

• Class Supporter System: The University of Tokyo offers a student staff system called "Class Supporter" to assist students in practising online classes and gathering information, etc. The workload is less intensive than TAs, and students are recruited from all over the university and matched with faculty members who wish to use the system. For more details, please refer to the Class Supporter System page (only in Japanese).

Need Help

If you have any questions on online classes, problems encountered, or how to use the information system, please contact the support desk . There are three ways to contact us: chat, Zoom, and email form. Our student staff "Common Supporters" and faculty members work together to provide prompt support.

Required procedures to use the information system

We will start by explaining essential tasks that must be accomplished in order to use information systems, such as creating an account. If you have any problems with the procedure, please consult the support desk .

• UTokyo Account: Changing the initial password
  • Procedure video
  1. Get a "Notification regarding password for UTokyo Account" with the initial password from your faculty/graduate school. It should have been distributed to those who need it for classes. If not, please contact your department.
  2. Please sign in to the UTokyo Account User Menu with the username and password indicated on the notification.
  3. Click "Password Change" on the upper left to change you password. To ensure security, please set a password with high security.
  • If this procedure does not work, please consult the support desk.
• ECCS Cloud Email: Set your password and email address
  1. Please access ECCS User Menu.
  2. When asked to sign in, enter your UTokyo Account username (a 10-digit number) and password (the one changed from the initial password).
  3. Click "ECCS Cloud Email (password)" on the left, then open the password setting screen. This is the password only for ECCS Cloud Email.
  4. Click "ECCS Cloud Email (mail address)" on the left to open the email address setting page. You can use the auto-generated email address (based on your name) as listed in the "Current Email Address" field, or you can update it. If you wish to change it, enter the new email address in the "Email Address" field and click "SAVE". If no changes are to be made, please check the "Current email address" as displayed.
  • If this procedure does not work, please consult the support desk.
• UTokyo WiFi: Apply for an account
  • If you have not registered your email address in personnel information system, you will not be able to apply. Please register and apply again the next day.
  1. Please access the UTokyo WiFi page and read the instructions carefully.
  2. Click the "UTokyo WiFi Account Menu" button on the page.
  3. When asked to sign in, please enter your UTokyo Account username (10 digits) and password. (if you have already entered this information once, the system may remember it and not ask you to enter it).
  4. Click the "New Application" button.
  5. Confirm that the email address you have registered in personnel information system is displayed properly in the "Notification Mail Address" field. Password and other information will be sent to this email address.
  6. Click the "Application" button.
  7. After a while, check if you receive an email with your user ID and password.
  • Help for when this procedure does not work

    • If your email address is not displayed in the "Notification Mail Address" field: Your email address has not been registered. Please register your email address Please register your email address on Personnel Information MyWeb and try again the next day.
    • If you do not receive the notification email:
      • Please check your spam mail.
      • Email will be sent to the email address shown in the "Notification Mail Address" field on the application page (the email address registered in the personnel information system). Please make sure you are checking the correct mailbox.
      • Depending on the email address, you may not receive the email or it may arrive late. Please note that the notification email cannot reach "@icloud.com". It is also known that there is often a delay for Gmail (@gmail.com). Please change your email address to another one and apply again the next day. Using ECCS Cloud Email (@g.ecc.u-tokyo.ac.jp) for registration is recommended.

    If this does not work, please contact the support desk.

Other procedures to use the information systems

Next, we will explain the procedures for checking and working with the various information systems in more detail, such as signing in to each system and accessing the page linked with Todai accounts. If you have any problems during the procedure, please consult the support desk .

UTokyo Account

This is an account called "common ID" used in the University of Tokyo’s information systems. You will use this account to log in to each system.

• (Repost) Task: Changing the initial password

  • Procedure video

  1. Get a "Notification regarding password for UTokyo Account" with the initial password from your faculty/graduate school. It should have been distributed to those who need it for classes. If not, please contact your department.
  2. Please sign in to the UTokyo Account User Menu with the username and password indicated on the notification.
  3. Click "Password Change" on the upper left to change you password. To ensure security, please set a password with high security.

  • If this procedure does not work, please consult the support desk.

UTAS

This is the system used to register syllabi, grades, etc.

• Exercise: Login
  1. Access UTAS and click "Login".
  2. When asked to enter your username and password, enter your UTokyo Account information.
  • If this procedure does not work, please consult the support desk.

ITC-LMS

This is a system for distributing class materials and collecting assignments (learning management system), similar to UTAS, but UTAS is mainly used before (syllabus registration) and after (grade registration) classes start, while ITC-LMS is mainly used during classes.

• Check: Sign in to ITC-LMS
  1. Go to ITC-LMSand click "Login".
  2. When asked to enter your username and password, enter your UTokyo Account information.
  • If this procedure does not work, please consult the support desk.

Please refer to the ITC-LMS page on this site for detailed instructions.

Zoom

A web conferencing system used in most of the "simultaneous interactive" online classes.

• Check: Sign in
  1. Go to UTokyo Zoom page (please note that this is a Zoom page for the University of Tokyo only, and is not a regular Zoom sign-in page).
  2. Click on the "Config" button on the "UTokyo Zoom" page.
  3. When asked to sign in, enter your UTokyo Account username (10-digit number) and password.
  4. You should see a profile page. Also, make sure that the "License Type" field on your profile page says "Licensed; Meeting 300 participants".
  • Help for when this procedure does not work

    • If you cannot see the page that says "UTokyo Zoom" after accessing the link above: This happens when you are already signed in to Zoom with your existing account. Click the icon in the upper right corner of the Zoom settings page (your icon or the person symbol if you have not set it up) to "SIGN OUT". Then try to access the site again.

    If this does not work, please contact the support desk.
• Task: Install the application on your computer
  1. Go to the Zoom "Download Center".
  2. Click the "Download" button in the "Zoom Client for Meetings" section at the top.
  3. The subsequent steps will vary depending on the case. In some cases, the installation will proceed automatically, while in others, you may need to press the confirmation button or open the downloaded file by yourself.
  • If this procedure does not work, please consult the support desk.
• Optional task: Install the application on your phone
  1. For Android users, install the app from Google Play. For iPhone users, install it from the App Store.
  • If this procedure does not work, please consult the support desk.
• Check: Enter the Todai accounts restricted meeting room
  1. In the meeting room, your microphone audio and camera image may be sent to other people (this is not the case in the test meeting room here, but it may happen). If you are concerned, please try it in a safe situation to send audio and video.
  2. Access the test meeting room via the ITC-LMS test cource.
  3. You may be asked to click a confirmation button or select an application to open.
  4. After the Zoom app opens, when you see the message "Connect to audio to hear other users", click "Call using the Internet".
  5. If you get a black screen with "Start Video" and "Participants" at the bottom, you are in the meeting room.
  • Help for when this procedure does not work

    • If asked to install the application when you access the URL of the conference room, or if the installation of the application starts: This happens when the application is not installed properly. Please try to reinstall the application, and see if it works.
    • When the message "This meeting is only for authorized participants" is displayed: This happens when you have not signed in with your Todai account. Click the "Sign in to Join" or "Switch Account to Join" button, and follow the instructions shown below "Optional task: Sign in to the application" to sign in.

    If this does not work, please contact the support desk.
• Optional Task: Sign in to the application
  1. Open the Zoom app and click the "Sign In" button.
  2. On the sign-in screen, find the words "Sign in with SSO" and press it.
  3. In the "Company email" field, enter your 10-digit common ID (UTokyo Account username) followed by @utac.u-tokyo.ac.jp to indicate that you are from the University of Tokyo (eg. 1234567890@utac.u-tokyo.ac.jp . If you see the field "Company domain" instead of "Company email", please enter u-tokyo-ac-jp.
  4. If a screen similar to UTAS appears to ask you to enter your University of Tokyo username and password, enter your UTokyo Account information (it may not appear if you have already entered it).
  5. For computer users, click on the icon on the upper right (either your own icon or the symbol of a person if you haven't set it up). For smartphone users, click "Settings" in the lower right.
  • If this procedure does not work, please consult the support desk.
• Exercise: Creating a Meeting Room
  1. Go to the UTokyo Zoom page and click "Config".
  2. When asked to sign in, enter your UTokyo Account username (10 digits) and password.
  3. Click the "Schedule a Meeting" button in the upper right.
  4. A screen requesting the details of the meeting room setting will appear. As this is an exercise, skip the items you are uncertain and click "Save" at the bottom.
  5. You will be directed to a page where you can check the information of the created conference room. The URL of the room is displayed in the "Invite Link" column, and you can enter the room from this URL.
  • If this procedure does not work, please consult the support desk.

For more information on how to use Zoom, please refer to the Zoom page on this site.

Webex

This is a web conference system to be used for "simultaneous interactive" online classes. You only need to do this if you use it.

• Check: Sign in
  1. Go to the Webex page of the University of Tokyo and press "Sign In" on the upper right.
  2. Enter your 10-digit common ID (UTokyo Account username) followed by @utac.u-tokyo.ac.jp to indicate that you are from the University of Tokyo (eg. 1234567890@utac.u-tokyo.ac.jp).
  3. Enter your UTokyo Account information when asked to enter your University of Tokyo username and password (this may not appear if you have already entered your information).
  4. Confirm the screen appears with your name and the "Start a Meeting" button.
  • If this procedure does not work, please consult the support desk.
• Task: Install the application on your computer
  1. Go to the Webex download page.
  2. At the top of the page, click "Download" in the "Cisco Webex Meetings desktop app" section.
  3. The subsequent steps will vary depending on the case. In some cases, the installation will proceed automatically, while in others, you may need to press the confirmation button or open the downloaded file by yourself.
  • If this procedure does not work, please consult the support desk.
• Optional task: Install the application on your phone
  1. Install the app from Google Play for Android users, or from App Store for iPhone users.
• Check: Enter the Todai accounts restricted meeting room
  1. In the meeting room, your microphone audio and camera video may be sent to other people (in the test conference room used here; this does not happen just by entering, but it may happen as you try various things). If you are concerned about this, please do so in a situation where it is safe to send audio and video.
  2. Access the test meeting room via the ITC-LMS test cource.
  3. You may be asked to click a confirmation button or select an app to open.
  4. When the Webex app opens and you see a green button that says "Join Meeting," press that button.
  5. If you view "Start Video" or "Unmute" at the bottom of the screen, you are already in the meeting room.
  • Help for when this procedure does not work

    • If asked to install the application when you access the URL of the conference room, or if the installation of the application starts: This happens when the application is not installed properly. Please try to reinstall the application, and if it works, access the URL once again.

    If this does not work, please contact the support desk.
• Optional task: Sign in to the app
  1. Launch the Webex app and click the "Sign In" button.
  2. Enter your 10-digit common ID (UTokyo Account username) followed by @utac.u-tokyo.ac.jp to indicate that you are from the University of Tokyo (eg. 1234567890@utac.u-tokyo.ac.jp).
  3. Enter your UTokyo Account information on the screen that asks you to enter your University of Tokyo username and password like UTAS (this may not appear if you have already entered your information).
  4. Confirm you see a screen with your name and the "Start Meeting" button.
• Exercise: Create a meeting room
  1. Go to the Webex page of the University of Tokyo. If you are not signed in, please do so.
  2. Click the "Schedule" button (at the right of the "Start a Meeting" button).
  3. The screen to set up the details of the meeting room will appear. As this is an exercise, skip the items you are uncertain, and click "Save" at the bottom.
  4. You will be directed to a screen where you can review the information of the created conference room. The URL of the room is displayed in the "Invite Link" column, and you can enter the room from this URL.
  • If this procedure does not work, please consult the support desk.

For more information on how to use Webex, please refer to the Webex page on this site.

ECCS Cloud Email (G Suite)

This is a Google system (G Suite for Education) that can be used with a Todai account. It includes Gmail, which allows you to use your Todai email address (xxxx@g.ecc.u-tokyo.ac.jp); Google Drive, a file storage service; Google Docs, a document creation service; Google Spreadsheet, a spreadsheet service; Google Forms, a form creation service; YouTube, a video distribution service, and Google Meet, a web conference service. If you create a Todai account, you can set up a sharing setting that allows you to publish only to Todai accounts (limited publication), which is not possible with a regular Google account.

• (Repost) Task: Set your password and email address

  1. Please access ECCS User Menu.
  2. When asked to sign in, enter your UTokyo Account username (a 10-digit number) and password.
  3. Click "ECCS Cloud Email (password)" on the left, then open the password setting screen. This is the password only for ECCS Cloud Email.
  4. Click "ECCS Cloud Email (mail address)" on the left to open the email address setting page. You can use the auto-generated email address (based on your name) as listed in the "Current Email Address" field, or you can update it. If you wish to change it, enter the new email address in the "Email Address" field and click "SAVE". If no changes are to be made, please check the "Current email address" as displayed.

  • If this procedure does not work, please consult the support desk.
• Check: Sign in
  1. After setting your password and email address, it will take an hour for the new settings to take effect, so please wait until then.
  2. Go to the Google login page.
  3. Enter your email address (which you have confirmed or changed in the above procedure).
  4. Enter the password that you set in the above procedure.
  • If this procedure does not work, please consult the support desk.
• Check: Go to the test page (Google Spreadsheet) dedicated to ECCS Cloud Email.
  1. Access the ECCS Cloud Email test page (Google Spreadsheet).
  2. If you are not logged in, you will be asked to enter your email address and password. Enter your ECCS Cloud Email email address and password that you set up above.
  3. You should be able to see the contents of the page (spreadsheet).
  • Help for when this procedure does not work

    • (For computers or smartphones) If you get a screen that says "You need access" and displays something like "You are signed in as: example@gmail.com" at the bottom: This may happen when you have already logged in to Google with your other account. If you press the "You are signed in as: example@gmail.com" button at the bottom of the screen, "Choose an account to use with Google Drive'' screen will appear and you can switch accounts. If your ECCS cloud mail account does not appear, select "Sign in to another account" and log in to ECCS Сloud Уmail.
    • (For smartphones) If you get a screen that says "Request accessё": This may happen when you have already logged in to Google with your other account. Please follow the steps in "Log in on your phone" below, and then try accessing again.

    If this does not work, please contact the support desk.
• Optional task: Log in on your phone (for those who use Gmail or other Google apps)ё
  1. Open a Google App such as Gmail, and press the icon in the upper right corner (either your own icon, or a human symbol if you have not set one up).
  2. Tap "Add another account" to add your Google account.
  3. You will be prompted to enter your email address and password, so enter your ECCS Cloud Email email address and password that you set up above.
• Exercise: Use your email (you can use the email address "xxxx@g.ecc.u-tokyo.ac.jp" in Gmail)
  1. Access to Gmail.
  2. You will be asked to log in If you are yet to. Follow the same procedure as above.
  3. Try sending email to your other email address, or see if you receive an email sent from your other email address.
  • If this procedure does not work, please consult the support desk.

UTokyo Microsoft License (Microsoft 365)

This license allows you to use Microsoft’s systems with a Todai account and download Microsoft Office applications such as Word and Excel, as well as their web versions, Office Online and OneNote. As with Google, you can set up a sharing setting (limited access) that allows only Todai accounts to access the site.

• Check: Sign in
  1. Go to the sign-in page for Microsoft.
  2. When the sign-in screen appears, enter your 10-digit common ID (UTokyo Account username) followed by @utac.u-tokyo.ac.jp to indicate that you are from the University of Tokyo (eg. 1234567890@utac.u-tokyo.ac.jp).
  3. Enter your UTokyo Account information when the screen asks you to enter your University of Tokyo username and password (this may not appear if you have already entered your information).
  4. Confirm that the "My Account" screen with the University of Tokyo logo appears in the upper left corner.
  • Help for when this procedure does not work

    • If the sign-in screen does not appear even after accessing the link above: This happens when you have already signed in to Microsoft with another account. Press the round icon in the upper right corner of the Office home page (your icon, or the initials person symbol if you have not set it up) to "Sign out". Then try to re-access the site.

    If this does not work, please contact the support desk.
• Check: Make sure that you can access the page dedicated for Todai accounts
  1. Go to the test page for Todai accounts (Excel Online).
  2. A sign-in screen will appear if you are not signed in. Enter 1234567890@utac.u-tokyo.ac.jp and sign in as explained above.
  3. You should be able to see the contents of the page (Excel file).
  • Help for when this procedure does not work

    • An error occurred; "That didn’t work: We’re sorry, but xxxx@example.com can’t be found in the univtokyo-my.sharepoint.com directory.": This happens If you are already signed in to Microsoft with your existing account. Press the round icon in the upper right corner of the Office home page (either your own icon or the initials or person symbol if you have not set it up) and click "Sign out". Then try to access again.

    If this does not work, please contact the support desk.
• Optional task: Install Word or Excel on your computer (you can use the one you have already installed)
  1. Go to the Office page.
  2. If you are not signed in, the sign-in screen will appear. Sign in by entering 1234567890@utac.u-tokyo.ac.jp in the same way as above.
  3. Click "Install Office" in the upper right corner of the screen, and click "Office 365 apps".
  4. Subsequent steps will vary depending on the case. The installation may proceed automatically until it is complete, and you may need to click a confirmation button or open the downloaded file by yourself.
  5. Open the installed Word or Excel program and click the "Sign In" button in the upper left corner.
  6. Enter your 10-digit common ID (UTokyo Account username) followed by @utac.u-tokyo.ac.jp to indicate your affiliation with the University of Tokyo, as shown 1234567890@utac.u-tokyo.ac.jp.
  7. Once you have signed in, you will be able to create and edit Word and Excel files.
  • If this procedure does not work, please consult the support desk.

UTokyo WiFi

This is a Wi-Fi service provided on campus. It allows access to campus-only databases and e-journals. Please note that you cannot use this service unless you have created an account in advance.

• (Repost) Task: Apply for an account

  • If you have not registered your email address in personnel information system, you will not be able to apply. Please register and apply again the next day.

  1. Please access the UTokyo WiFi page and read the instructions carefully.
  2. Click the "UTokyo WiFi Account Menu" button on the page.
  3. When asked to sign in, please enter your UTokyo Account username (10 digits) and password..
  4. Click the "New Application" button.
  5. Confirm that the email address you have registered in personnel information system is displayed properly in the "Notification Mail Address" field. Password and other information will be sent to this email address.
  6. Click the "Application" button.
  7. After a while, check if you receive an email with your user ID and password.

  • Help for when this procedure does not work

    • If your email address is not displayed in the "Notification Mail Address" field: Your email address has not been registered. Please register your email address Please register your email address on Personnel Information MyWeb and try again the next day.
    • If you do not receive the notification email:
      • Please check your spam mail.
      • Email will be sent to the email address shown in the "Notification Mail Address" field on the application page (the email address registered in the personnel information system). Please make sure you are checking the correct mailbox.
      • Depending on the email address, you may not receive the email or it may arrive late. Please note that the notification email cannot reach "@icloud.com". It is also known that there is often a delay for Gmail (@gmail.com). Please change your email address to another one and apply again the next day. Using ECCS Cloud Email (@g.ecc.u-tokyo.ac.jp) for registration is recommended.

    If this does not work, please contact the support desk.
• Task: Try to connect to it
  • This work can be done only in places on campus where UTokyo WiFi is available.
  1. UTokyo WiFi is a Wi-Fi service whose name (SSID) is UTokyo-WiFi. Please select this on the Wi-Fi connection screen of your device (smartphone or computer).
  2. Depending on the device, you may need to take some steps such as checking the certificate.
  3. When asked to enter your user ID and password, enter the user ID and password written in the email notification you received after your application (not your UTokyo Account information).
  4. Once the connection is established, you can use it just like a normal Wi-Fi connection.
  • Help for when this procedure does not work

    • If the network is weak, the connection may be interrupted while you are working and it may not work. Please try a different location or time of day.
    • User ID is an 8-digit alphanumeric character starting with the letter "s" or "w". Make sure to include the letters of the alphabet.
    • Make sure that you have entered the correct symbols in the password. Try copying and pasting the password from the notification email.
    • If you are copying and pasting from a notification email, make sure that there are no extra spaces before or after it.
    • If you have applied for an account more than once, only one of the accounts will be valid. Please make sure that only the account listed on the UTokyo WiFi account menu will be valid.

    If you are still having trouble, please contact the support desk for help. There are student ECCS tutors available at various locations on campus, and you can consult with them in person. You can also consult at the support desk on this site.

ECCS terminals

These are computers installed on campus. They provide access to campus-only databases and electronic journals. Faculty and staff are required to complete procedures in advance to use these terminals.

• Task: Apply for system user permission
  1. Please refer to the ECCS page "New Account Application (for Academic and Administrative Staff, Researchers, etc.)".
• Exercise: Log in
  • This procedure is supposed to be carried with ECCS terminals installed in specific locations on campus.
  1. Press the power button on the ECCS terminal to turn it on.
  2. Enter your UTokyo Account user name (10-digit number) and password.
  • If you have any trouble with this procedure, please consult the student ECCS tutors who are available at the main terminal locations.

Next Step: For Better Online Classes

This site, "Online Class / Web Conference Portal Site @ The University of Tokyo", also known as "utelecon", presents you lots of information on how to use the information systems mentioned in this page and other useful information for online classes.

In particular, the "Improving Online Classes " page covers the use of various information systems in the classroom, practical examples of online classes, and other information that will help you take the next step toward online classes.

We also run a support desk . If you have any problems with the above procedures, please contact us.