Preparing for online classes at the University of Tokyo (for new students enrolled in AY2021)

Introduction

Congratulations everyone, welcome to your new school.

In order to prevent the spread of COVID-19, our university has introduced online classes since the 2020 academic year. In this 2021 academic year, we will begin hybrid educational activities and incorporate face-to-face classes as much as possible after taking sufficient infection prevention measures.

We received positive feedback from students last year in a survey regarding their online learning experiences, owing to the effort spare on lesson delivery and other considerations. It is reported that certain features and educational effects, in which face-to-face instruction lacks, are realized in online classes. We will continue to strive for excellence in online teaching in the academic year 2021/22.

In this portal, we have made appropriate preparations to realize better online classes and to utilize our past experiences to achieve higher educational effect, making full use of the feedback, requests and ideas from students and faculty members of the University of Tokyo. We hope that this page will help you to start your university activities smoothly.

We, the faculty and staff of the University of Tokyo, would like to live up to your wishes so that you can enjoy face-to-face classes and campus activities without any anxiety, while protecting your health and prioritising secured academic opportunities. We will engage to ensure that you can effectively complete your study and have a fulfilling student life.

What type of online classes will be held at the University of Tokyo?

There are various types of online classes, but the "simultaneous interactive" type is mainly adopted at the University of Tokyo for which real time teacher-student interaction is performed with a web conference system application through audio and video exchanges. You can use this system to connect with dozens or hundreds of people in a class. The necessary preparations for using the system are explained in this page.

Apart from the aforementioned type of online classes, there is the "on-demand" type which students watch video recordings of classes, ask questions and discuss the contents via e-mail or chat tools. The "hybrid" type combines online classes with face-to-face instruction. It is noted that classes at the University of Tokyo are not online-only, some face-to-face instruction also remains. Owing to that students might have to take online classes in empty classrooms on campus before or after their face-to-face classes, depending on their timetable constraints.

What you need to prepare

Use of a range of information systems

You will be using a variety of information systems in your classes at the University of Tokyo. You should set up your account and practice the procedures for using these systems in advance. Below is a general view of the systems, and detailed procedures will be explained in subsequent sections.

• UTokyo Account: This is an account called "common ID" used in the University of Tokyo’s information systems. You can use this account to log in to each system.
• UTAS: This is used to view the syllabus for each class, register courses, and check your grades.
• ITC-LMS: This is used for downloading class materials and submitting assignments (Learning Management System).
• Zoom, Webex: Web conferencing systems used for "simultaneous interactive" online classes. Basically Zoom is used, but Webex may also be used depending on the class.
• ECCS Cloud Email (G Suite): *This system allows you to use Google systems such as Gmail with your Todai account. You can also have your Todai email address. There are some pages that can only be accessed with your Todai account. Even if you already have your own Google account, you need to activate your Todai account.
• UTokyo Microsoft License (Microsoft 365): Microsoft Office such as Word and Excel can be downloaded free of charge. As with Google, there are some pages that can only be accessed with a Todai account. Even if you already have your own Microsoft account, you need to activate your Todai account.
• UTokyo WiFi: Wi-Fi service is available on campus. You will need it when you take online classes on campus. Please note that you cannot use it unless you have created an account in advance.
• ECCS terminals: These are computers installed on campus. You can use them when you take online classes on campus. Please note that you cannot use them unless you have passed the "New User Information Seminar" course in advance.

Network environment and electronic devices

In order to take online classes, you will need an Internet environment and equipment such as a computer. Here is an explanation of what you need to prepare.

• Network environment: No problem as long as you can view videos stably, but pay attention to the communication capacity for long online classes. In particular, if you are using a smartphone directly connected to a mobile network (LTE, etc.), please make sure that you do not run out of gigs.
  • The university surely provides Wi-Fi on campus.
  • The University of Tokyo provides support for those who do not have an adequate network environment. For more details, please check "The network environment support for education and research" page.
• PC: If you just want to watch online classes, a smartphone will work for you. However, in university, you will often need a computer for many purposes such as writing reports. In online classes, you also need to do some work or exercises while watching the videos. If you do not have a computer, this is a good opportunity to get one.
  • A portable laptop is recommended so that you can use it on campus.
  • If you are buying a new computer, we recommend one with a microphone and camera. If you are going to use a computer you already own, there is no need to worry if it does not have a microphone or camera. Most classes are designed to accommodate those who do not have them, and for some classes such as language classes, it may be desirable to have them, but you can also buy an external one.
  • In consideration of the above points, models and versions do not matter unless it is not too old. As long as you can view videos, it should be fine.
  • You may also refer to the Co-op’s special topic page about computers for new students, "Komaba Model PC for Examinees and New Students Support Site 2021 (Japanese Only)".
  • If you do not have a sufficient computer environment, please consult with your faculty or graduate school. (For example, the College of Liberal Arts lends out computers)
• Headset or earphones: When taking online classes in an empty classroom on campus, you will need a headset or earphones in order to listen to the audio without disturbing other students in the same classroom. A headset with a microphone is recommended when purchasing a new one.

Information on class URL

This section is coming soon.

Others

• Some information about classes is provided by your faculty or graduate school, such as timetables and class registration procedures. Please be aware of how you will be informed of this information and check it regularly (if you are uncertain, contact your faculty or graduate school).
• In order to enter the campus, you need to take the COVID-19 e-learning course and apply for admission in advance. Please note that some of these services cannot be used without respective accounts. For this purpose, make sure you have access to the university’s systems properly.

Need help

If you have any problems, difficulties, or concerns about online classes, please contact the support desk . Common Supporters (student staff) and faculty members will assist you in solving your problems.

For example, the following questions and consultations are welcome.

• I follow the preparation procedures described in this page, but it doesn’t work.
• I have a last minute problem when trying to participate in an online class.
• I fail to download the class materials.

Required procedures to use the information system

We will start by explaining essential tasks that must be done in order to use the information systems, such as creating an account. Please make sure to spare sufficient time to complete them before classes start. If you have any problems with the procedure, please consult the support desk .

• UTokyo Account: Changing the initial password
  • Procedure video
  1. Get a "Notification regarding password for UTokyo Account" with the initial password from your faculty/graduate school. It should be provided before the commencement. Please contact your faculty or graduate school if you are uncertain.
  2. Please sign in to the UTokyo Account User Menu with the username and password indicated on the notification.
  3. Click "Password Change" on the upper left to change you password. To ensure security, please set a password with high security.
  • If this procedure does not work, please consult the support desk.
• ECCS Cloud Email: Set your password and email address
  1. Please access ECCS User Menu.
  2. When asked to sign in, enter your UTokyo Account username (a 10-digit number) and password (the one changed from the initial password).
  3. Click "ECCS Cloud Email (password)" on the left, then open the password setting screen. This is the password only for ECCS Cloud Email.
  4. Click "ECCS Cloud Email (mail address)" on the left to open the email address setting page. You can use the auto-generated email address (based on your name) as listed in the "Current Email Address" field, or you can update it. If you wish to change it, enter the new email address in the "Email Address" field and click "SAVE". If no changes are to be made, please check the "Current email address" as displayed.
  • If this procedure does not work, please consult the support desk.
• UTAS: Log in to check if your email address is registered
  1. Access UTAS and click "Login".
  2. When asked to enter your username and password, enter your UTokyo Account information (if you have already entered this information once, the system may remember it and not ask you to do so).
  3. Click "Student Info" → "Register Address Update, etc" at the top.
  4. Make sure that you have registered a valid email address in the "E-MAIL 1" field.
  5. If no email address is registered or if the registered email address is incorrect, please change it to the one that certainly reaches you.
  • If this procedure does not work, please consult the support desk.
• UTokyo WiFi: Apply for an account
  • Apply a day after your email address registration on UTAS (if you have not registered your email address yet, please follow the stepsabove).
  1. Please access the UTokyo WiFi page and read the instructions carefully.
  2. Click the "UTokyo WiFi Account Menu" button on the page.
  3. When asked to sign in, please enter your UTokyo Account username (10 digits) and password..
  4. Click the "New Application" button.
  5. Confirm that the email address you have registered in UTAS is displayed properly in the "Notification Mail Address" field. Password and other information will be sent to this email address.
  6. Click the "Application" button.
  7. After a while, check if you receive an email with your user ID and password.
  • Help for when this procedure does not work

    • If your email address is not displayed in the "Notification Mail Address" field: Your email address has not been registered. Please register your email address on UTAS following the above procedure, then try again the next day.
    • If you do not receive the notification email:
      • Please check your spam mail.
      • Email will be sent to the email address shown in the "Notification Mail Address" field on the application page (the email address registered on UTAS "E-MAIL 1"). Please make sure you are checking the correct mailbox.
      • Depending on the email address, you may not receive the email or it may arrive late. Please note that the notification email cannot reach "@icloud.com". It is also known that there is often a delay for Gmail (@gmail.com). Please change your email address to another one and apply again the next day. Using ECCS Cloud Email (@g.ecc.u-tokyo.ac.jp) for registration is recommended.

    If this does not work, please contact the support desk.

Other procedures to use the information systems

Next, we will explain the procedures for checking and working with the various information systems in more detail, such as logging in to each system and accessing the pages dedicated to Todai accounts. Please make sure to complete the subsequent procedures before the start of classes so that you can take classes under perfect condition. If you have any problems during the procedure, please consult the support desk .

UTokyo Account

This is an account called "common ID" used in the University of Tokyo’s information systems. You can use this account to log in to each system.

• (Repost) Task: Changing the initial password

  • Procedure video

  1. Get a "Notification regarding password for UTokyo Account" with the initial password from your faculty/graduate school. It should be provided before the commencement. Please contact your faculty or graduate school if you are uncertain.
  2. Please sign in to the UTokyo Account User Menu with the username and password indicated on the notification.
  3. Click "Password Change" on the upper left to change you password. To ensure security, please set a password with high security.

  • If this procedure does not work, please consult the support desk.

UTAS

This is used to view the syllabus for each class, register courses, and check your grades.

• (Repost) Exercise: Login

  1. Access UTAS and click "Login".
  2. When asked to enter your username and password, enter your UTokyo Account information.

  • If this procedure does not work, please consult the support desk.
• (Repost) Check: Make sure your email address is registered

  1. After signing in, click "Student Info" → "Register Address Update, etc" at the top.
  2. Make sure that you have registered a valid email address in the "E-MAIL 1" field.
  3. If no email address is registered or if the registered email address is incorrect, please change it to the one that certainly reaches you.

  • If this procedure does not work, please consult the support desk.

ITC-LMS

This is used for downloading class materials and submitting assignments (Learning Management System).

• Check: Sign in to ITC-LMS
  1. Go to ITC-LMSand click "Login".
  2. When asked to enter your username and password, enter your UTokyo Account information.
  • If this procedure does not work, please consult the support desk.
• Optional task: Link ITC-LMS with LINE notification
  1. After signing in, click "Settings" on the upper right.
  2. You can set up how to receive notification about class material uploads and class announcements. If you want to receive notification via LINE, click "Connect LINE" in the "SNS Account" field, and set up to receive notifications on ITC-LMS via LINE.
  • Help when this procedure does not work

    • The screen returns to the previous page or turns white in the middle of the process after clicking "Connect LINE": There is a problem on the linkage with LINE. Please try again from the beginning. For more details, please refer to the ITC-LMS announcement "LINE linkage registration fails (only in Japanese)".
    • The "Linked email address" in the "Forwarding email address" field is not displayed: Your email address registered in UTAS will be reflected on the system a day after the registration. If you have just registered, try again on the following day.

    If this does not work, please contact the support desk.

Zoom

A web conference system used in most of the "simultaneous interactive" classes.

• Check: Sign in
  1. Go to UTokyo Zoom page (please note that this is a Zoom page for the University of Tokyo only, and is not a regular Zoom sign-in page).
  2. Click on the "Config" button on the "UTokyo Zoom" page.
  3. When asked to sign in, enter your UTokyo Account username (10-digit number) and password.
  4. You should see a profile page. Also, make sure that the "License Type" field on your profile page says "Licensed; Meeting 300 participants".
  • Help for when this procedure does not work

    • If you cannot see the page that says "UTokyo Zoom" after accessing the link above: This happens when you are already signed in to Zoom with your existing account. Click the icon in the upper right corner of the Zoom settings page (your icon or the person symbol if you have not set it up) to "SIGN OUT". Then try to access the site again.

    If this does not work, please contact the support desk.
• Task: Install the application on your computer
  1. Go to the Zoom "Download Center".
  2. Click the "Download" button in the "Zoom Client for Meetings" section at the top.
  3. The subsequent steps will vary depending on the case. In some cases, the installation will proceed automatically, while in others, you may need to press the confirmation button or open the downloaded file by yourself.
  • If this procedure does not work, please consult the support desk.
• Optional task: Install the application on your phone (it’s not mandatory but useful in case of emergencies when something is wrong with your computer)
  1. For Android users, install the app from Google Play. For iPhone users, install it from the App Store.
  • If this procedure does not work, please consult the support desk.
• Check: Enter the Todai accounts restricted meeting room
  1. In the meeting room, your microphone audio and camera image may be sent to other people (this is not the case in the test meeting room here, but it may happen). If you are concerned, please try it in a safe situation to send audio and video.
  2. Access the test meeting room via the ITC-LMS test cource.
  3. You may be asked to click a confirmation button or select an application to open.
  4. After the Zoom app opens, when you see the message "Connect to audio to hear other users", click "Call using the Internet".
  5. If you get a black screen with "Start Video" and "Participants" at the bottom, you are in the meeting room.
  • Help for when this procedure does not work

    • If asked to install the application when you access the URL of the conference room, or if the installation of the application starts: This happens when the application is not installed properly. Please try to reinstall the application, and see if it works.
    • When the message "This meeting is only for authorized participants" is displayed: This happens when you have not signed in with your Todai account. Click the "Sign in to Join" or "Switch Account to Join" button, and follow the instructions shown below "Optional task: Sign in to the application" to sign in.

    If this does not work, please contact the support desk.
• Optional Task: Sign in to the application (useful for people who have the opportunity to hold their own meetings, etc.)
  1. Open the Zoom app and click the "Sign In" button.
  2. On the sign-in screen, find the words "Sign in with SSO" and press it.
  3. In the "Company email" field, enter your 10-digit common ID (UTokyo Account username) followed by @utac.u-tokyo.ac.jp to indicate that you are from the University of Tokyo (eg. 1234567890@utac.u-tokyo.ac.jp . If you see the field "Company domain" instead of "Company email", please enter u-tokyo-ac-jp.
  4. If a screen similar to UTAS appears to ask you to enter your University of Tokyo username and password, enter your UTokyo Account information (it may not appear if you have already entered it).
  5. For computer users, click on the icon on the upper right (either your own icon or the symbol of a person if you haven't set it up). For smartphone users, click "Settings" in the lower right.
  • If this procedure does not work, please consult the support desk.

Webex

This is a web conferencing system used for some "simultaneous interactive" classes. The system is rarely used, so you can work on it when you need it.

• Check: Sign in
  1. Go to the Webex page of the University of Tokyo and press "Sign In" on the upper right.
  2. Enter your 10-digit common ID (UTokyo Account username) followed by @utac.u-tokyo.ac.jp to indicate that you are from the University of Tokyo (eg. 1234567890@utac.u-tokyo.ac.jp).
  3. Enter your UTokyo Account information when asked to enter your University of Tokyo username and password (this may not appear if you have already entered your information).
  4. Confirm the screen appears with your name and the "Start a Meeting" button.
  • If this procedure does not work, please consult the support desk.
• Task: Install the application on your computer
  1. Go to the Webex download page.
  2. At the top of the page, click "Download" in the "Cisco Webex Meetings desktop app" section.
  3. The subsequent steps will vary depending on the case. In some cases, the installation will proceed automatically, while in others, you may need to press the confirmation button or open the downloaded file by yourself.
  • If this procedure does not work, please consult the support desk.
• Optional task: Install the application on your phone
  1. Install the app from Google Play for Android users, or from App Store for iPhone users.
• Check: Enter the Todai accounts restricted meeting room
  1. In the meeting room, your microphone audio and camera video may be sent to other people (in the test conference room used here; this does not happen just by entering, but it may happen as you try various things). If you are concerned about this, please do so in a situation where it is safe to send audio and video.
  2. Access the test meeting room via the ITC-LMS test cource.
  3. You may be asked to click a confirmation button or select an app to open.
  4. When the Webex app opens and you see a green button that says "Join Meeting," press that button.
  5. If you view "Start Video" or "Unmute" at the bottom of the screen, you are already in the meeting room.
  • Help for when this procedure does not work

    • If asked to install the application when you access the URL of the conference room, or if the installation of the application starts: This happens when the application is not installed properly. Please try to reinstall the application, and if it works, access the URL once again.

    If this does not work, please contact the support desk.
• Optional task: Sign in to the app (useful for those who will hold their own meetings, etc.)
  1. Launch the Webex app and click the "Sign In" button.
  2. Enter your 10-digit common ID (UTokyo Account username) followed by @utac.u-tokyo.ac.jp to indicate that you are from the University of Tokyo (eg. 1234567890@utac.u-tokyo.ac.jp).
  3. Enter your UTokyo Account information on the screen that asks you to enter your University of Tokyo username and password like UTAS (this may not appear if you have already entered your information).
  4. Confirm you see a screen with your name and the "Start Meeting" button.

ECCS Cloud Email (G Suite)

This system allows you to use Google systems such as Gmail with your Todai account. You can also have your Todai email address. There are some pages that can only be accessed with your Todai account. Even if you already have your own Google account, you need to activate your Todai account.

• (Repost) Task: Set your password and email address

  1. Please access ECCS User Menu.
  2. When asked to sign in, enter your UTokyo Account username (a 10-digit number) and password.
  3. Click "ECCS Cloud Email (password)" on the left, then open the password setting screen. This is the password only for ECCS Cloud Email.
  4. Click "ECCS Cloud Email (mail address)" on the left to open the email address setting page. You can use the auto-generated email address (based on your name) as listed in the "Current Email Address" field, or you can update it. If you wish to change it, enter the new email address in the "Email Address" field and click "SAVE". If no changes are to be made, please check the "Current email address" as displayed.

  • If this procedure does not work, please consult the support desk.
• Check: Sign in
  1. After setting your password and email address, it will take an hour for the new settings to take effect, so please wait until then.
  2. Go to the Google login page.
  3. Enter your email address (which you have confirmed or changed in the above procedure).
  4. Enter the password that you set in the above procedure.
  • If this procedure does not work, please consult the support desk.
• Check: Go to the test page (Google Spreadsheet) dedicated to ECCS Cloud Email.
  1. Access the ECCS Cloud Email test page (Google Spreadsheet).
  2. If you are not logged in, you will be asked to enter your email address and password. Enter your ECCS Cloud Email email address and password that you set up above.
  3. You should be able to see the contents of the page (spreadsheet).
  • Help for when this procedure does not work

    • (For computers or smartphones) If you get a screen that says "You need access" and displays something like "You are signed in as: example@gmail.com" at the bottom: This may happen when you have already logged in to Google with your other account. If you press the "You are signed in as: example@gmail.com" button at the bottom of the screen, "Choose an account to use with Google Drive'' screen will appear and you can switch accounts. If your ECCS cloud mail account does not appear, select "Sign in to another account" and log in to ECCS Сloud Уmail.
    • (For smartphones) If you get a screen that says "Request accessё": This may happen when you have already logged in to Google with your other account. Please follow the steps in "Log in on your phone" below, and then try accessing again.

    If this does not work, please contact the support desk.
• Optional task: Log in on your phone (for those who use Gmail or other Google apps)ё
  1. Open a Google App such as Gmail, and press the icon in the upper right corner (either your own icon, or a human symbol if you have not set one up).
  2. Tap "Add another account" to add your Google account.
  3. You will be prompted to enter your email address and password, so enter your ECCS Cloud Email email address and password that you set up above.
• Exercise: Use your email (you can use the email address "xxxx@g.ecc.u-tokyo.ac.jp" in Gmail)
  1. Access to Gmail.
  2. You will be asked to log in If you are yet to. Follow the same procedure as above.
  3. Try sending email to your other email address, or see if you receive an email sent from your other email address.
  • If this procedure does not work, please consult the support desk.

UTokyo Microsoft License (Microsoft 365)

Microsoft Office such as Word and Excel can be downloaded free of charge. As with Google, there are some pages that can only be accessed with a Todai account. Even if you already have your own Microsoft account, you need to activate your Todai account.

• Check: Sign in
  1. Go to the sign-in page for Microsoft.
  2. When the sign-in screen appears, enter your 10-digit common ID (UTokyo Account username) followed by @utac.u-tokyo.ac.jp to indicate that you are from the University of Tokyo (eg. 1234567890@utac.u-tokyo.ac.jp).
  3. Enter your UTokyo Account information when the screen asks you to enter your University of Tokyo username and password (this may not appear if you have already entered your information).
  4. Confirm that the "My Account" screen with the University of Tokyo logo appears in the upper left corner.
  • Help for when this procedure does not work

    • If the sign-in screen does not appear even after accessing the link above: This happens when you have already signed in to Microsoft with another account. Press the round icon in the upper right corner of the Office home page (your icon, or the initials person symbol if you have not set it up) to "Sign out". Then try to re-access the site.

    If this does not work, please contact the support desk.
• Check: Make sure that you can access the page dedicated for Todai accounts
  1. Go to the test page for Todai accounts (Excel Online).
  2. A sign-in screen will appear if you are not signed in. Enter 1234567890@utac.u-tokyo.ac.jp and sign in as explained above.
  3. You should be able to see the contents of the page (Excel file).
  • Help for when this procedure does not work

    • An error occurred; "That didn’t work: We’re sorry, but xxxx@example.com can’t be found in the univtokyo-my.sharepoint.com directory.": This happens If you are already signed in to Microsoft with your existing account. Press the round icon in the upper right corner of the Office home page (either your own icon or the initials or person symbol if you have not set it up) and click "Sign out". Then try to access again.

    If this does not work, please contact the support desk.
• Optional task: Install Word or Excel on your computer (you can use the one you have already installed)
  1. Go to the Office page.
  2. If you are not signed in, the sign-in screen will appear. Sign in by entering 1234567890@utac.u-tokyo.ac.jp in the same way as above.
  3. Click "Install Office" in the upper right corner of the screen, and click "Office 365 apps".
  4. Subsequent steps will vary depending on the case. The installation may proceed automatically until it is complete, and you may need to click a confirmation button or open the downloaded file by yourself.
  5. Open the installed Word or Excel program and click the "Sign In" button in the upper left corner.
  6. Enter your 10-digit common ID (UTokyo Account username) followed by @utac.u-tokyo.ac.jp to indicate your affiliation with the University of Tokyo, as shown 1234567890@utac.u-tokyo.ac.jp.
  7. Once you have signed in, you will be able to create and edit Word and Excel files.
  • If this procedure does not work, please consult the support desk.

UTokyo WiFi

Wi-Fi service is available on campus. You will need it when you take online classes on campus. Please note that you cannot use it unless you have created an account in advance.

• (Repost) Task: Apply for an account

  • Apply a day after your email address registration on UTAS (if you have not registered your email address yet, please follow the steps as explained in UTAS section).

  1. Please access the UTokyo WiFi page and read the instructions carefully.
  2. Click the "UTokyo WiFi Account Menu" button on the page.
  3. When asked to sign in, please enter your UTokyo Account username (10 digits) and password..
  4. Click the "New Application" button.
  5. Confirm that the email address you have registered in UTAS is displayed properly in the "Notification Mail Address" field. Password and other information will be sent to this email address.
  6. Click the "Application" button.
  7. After a while, check if you receive an email with your user ID and password.

  • Help for when this procedure does not work

    • If your email address is not displayed in the "Notification Mail Address" field: Your email address has not been registered. Please register your email address as explained in UTAS section, then try again the next day.
    • If you do not receive the notification email:
      • Please check your spam mail.
      • Email will be sent to the email address shown in the "Notification Mail Address" field on the application page (the email address registered on UTAS "E-MAIL 1"). Please make sure you are checking the correct mailbox.
      • Depending on the email address, you may not receive the email or it may arrive late. Please note that the notification email cannot reach "@icloud.com". It is also known that there is often a delay for Gmail (@gmail.com). Please change your email address to another one and apply again the next day. Using ECCS Cloud Email (@g.ecc.u-tokyo.ac.jp) for registration is recommended.

    If this does not work, please contact the support desk.
• Task: Try to connect to it
  • This work can be done only in places on campus where UTokyo WiFi is available.
  1. UTokyo WiFi is a Wi-Fi service whose name (SSID) is UTokyo-WiFi. Please select this on the Wi-Fi connection screen of your device (smartphone or computer).
  2. Depending on the device, you may need to take some steps such as checking the certificate.
  3. When asked to enter your user ID and password, enter the user ID and password written in the email notification you received after your application (not your UTokyo Account information).
  4. Once the connection is established, you can use it just like a normal Wi-Fi connection.
  • Help for when this procedure does not work

    • If the network is weak, the connection may be interrupted while you are working and it may not work. Please try a different location or time of day.
    • User ID is an 8-digit alphanumeric character starting with the letter "s" or "w". Make sure to include the letters of the alphabet.
    • Make sure that you have entered the correct symbols in the password. Try copying and pasting the password from the notification email.
    • If you are copying and pasting from a notification email, make sure that there are no extra spaces before or after it.
    • If you have applied for an account more than once, only one of the accounts will be valid. Please make sure that only the account listed on the UTokyo WiFi account menu will be valid.

    If you are still having trouble, please contact the support desk for help. There are student ECCS tutors available at various locations on campus, and you can consult with them in person. You can also consult at the support desk on this site.

ECCS terminals

These are computers installed on campus. You can use them when you take online classes on campus. Please note that you cannot use them unless you have passed the "New User Information Seminar" course in advance.

• (削除) Notice: You can not take a course for the ECCS Online New User Information seminar as mentioned in the following task due to system issues. We are fixing the trouble now. We apologize for your inconvenience. (Mar. 23, 2021) (削除ここまで) Update: The issue was already settled. Now, you can take the course on ITC-LMS. (22:37 Mar. 23, 2021)
• Task: Take the "New User Information Seminar"
  1. Please log in to ITC-LMS
  2. Select "ECCS Seminar" in the "Short Course" section at the bottom.
  3. Follow the instructions to view the videos and take the test.
  • Please access the course by Edge, Chrome, or Firefox. Safari browser can not render the videos correctly. We apologize for the inconvenience.
  4. After answering the test, you will receive a "Passed" message. If you fail the test, please retake the test.
  • Help for when this procedure does not work

    • If neither "Passed" nor "Failed" is displayed after the test: Go to the top page of ITC-LMS. If "ECCS Seminar" is no longer displayed, you have passed the test.

    If this does not work, please contact the support desk.
• Exercise: Log in
  • This procedure is supposed to be carried with ECCS terminals installed in specific locations on campus.
  1. It will take an hour for the system to update after you have passed the "New User Information Seminar".
  2. Press the power button on the ECCS terminal to turn it on.
  3. Enter your UTokyo Account user name (10-digit number) and password.
  • If you have any trouble with this procedure, please consult the student ECCS tutors who are available at the main terminal locations.

More information

Thank you for your time. If you have any trouble with any of the steps so far, please consult the support desk .

This concludes the preparation procedures for taking online classes. The site, "Online Class / Web Conference Portal Site @ The University of Tokyo", nicknamed "utelecon", introduces a lot of information on how to use the information systems mentioned in this page. If you have any questions about the information systems in your classes, or if you are a member of a club or a study group, you may have opportunities to use web conferencing and other information systems on your own. Please visit this site to find out more.