Reply’s new Centre is focused on the Automated Monitoring and Testing of the quality of products and services. Concept Reply has designed an effective Test Automation solution that is scalable and flexible, based on a technological and methodological Framework.
Quality Engineering
Combining test automation and AI expertise we have empowered Intesa Sanpaolo to become an industry leader, recognized for its excellence in user experience and digital innovation.
Our services
HOW WE WORK
We leverage test automation technologies, artificial intelligence, machine learning and robots to make your testing activities smarter and more effective.
Quality Design and Governance
Driving Quality from initial project stages
Definition of Best project methodologies
Assessment and improvement of existing Quality Assurance Process
Omnichannel validation
Service validation on all digital touchpoints
Market consistent validation by Reply Test Factory and Device Farm
Test Automation
Test automation acceleration
Automated validation on App/Web/API interfaces
Full integration with DevOps/Agile toolchains
AI/ML for smart QA
Test coverage optimization and improvement
Machine vision and robotics solutions
IoT Validation
IoT services functional and performance validation
IoT Devices Lab & field validation
Reliability evaluation and advisory on connectivity, audio & acoustic
Customer Experience Evaluation
Customer journey validation
Competitors Benchmarking
Digital Customer Experience Test Factory
Live Quality Monitoring
Continuous monitoring of commercial services
Early and preventive detection of critical issues
Case studies & best practices
Silicon Reply
Silicon Reply is an Agentic AI system composed of autonomous, task-specific AI agents that collaborate across the SDLC to drive automation, optimisation and governance.