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Observability

OpenText Core Infrastructure Observability

Consistently deliver peak infrastructure performance—on cloud and off

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Cloud infrastructure monitoring and reporting

Trying to manage both on-premises and cloud infrastructure performance with disconnected, single-vendor tools is a recipe for chaos. Now there’s a better way.

Get monitoring and observability for multicloud and on-premises environments

OpenTextTM Core Infrastructure Observability discovers, monitors, and unifies your view of cloud and on-premises infrastructure. Get up and running quickly with SaaS deployments. Integrate easily with OpenTextTM SiteScope to capture metrics and alerts. And tackle issues proactively with AI-enabled anomaly detection. Complete service views across all domains give you full visibility into the health of infrastructure supporting your applications.

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Why OpenText Core Infrastructure Observability?

Gain a clear, unified view of infrastructure performance across your multicloud and on-premises estate—so you can find and fix problems faster.

  • Seamless
    integration with OpenText SiteScope
    Capture metrics and alerts. Generate insightful reports. Do it automatically.
  • Proactive
    issue detection
    Apply AI-based anomaly detection to identify potential problems before they escalate—minimizing downtime and service disruptions.
  • Two-way
    ITSM integrations
    Use bidirectional integration with your ITSM tools to keep your teams in sync.

Key features

High-speed discovery, monitoring, and troubleshooting are finally possible.

Discovery and monitoring for performance and availability

Identifies and tracks diverse cloud and on-premises resources—including cloud services, containers, virtualized, infrastructure, databases, middleware, and networks.

Unified monitoring dashboard

Combines data from OpenText SiteScope and OpenText Infrastructure Observability to present metrics, events, and topology from diverse cloud and on-premises systems.

Centralized reporting and management

Stores metrics collected from OpenText SiteScope in our SaaS-based data store and centralizes administration of OpenText SiteScope instances via the Monitoring Control Center.

AI-powered anomaly detection

Identifies unusual patterns across multiple metrics, reducing alert noise and enabling proactive issue detection.

Service health visualization

Automatically generates service views linking infrastructure components to business services—providing insights into service health and facilitating impact analysis during incidents.


Accelerate the value of OpenText Infrastructure Observability

Integrations

Explore apps, add-ons, and more to expand the functionality of your OpenText software products.

Deployment

OpenText offers a flexible deployment option for OpenText Core Infrastructure Observability.

Professional Services

OpenText Professional Services combines end-to-end solution implementation with comprehensive technology services to help improve systems.

Training

OpenText Learning Services offers comprehensive enablement and learning programs to accelerate knowledge and skills.

Partners

OpenText helps customers find the right solution, the right support, and the right outcome.

Communities

Explore our OpenText communities. Connect with individuals and companies to get insight and support. Get involved in the discussion.

Premium Support

Optimize the value of your OpenText solution with dedicated experts who provide mission-critical support for your complex IT environment.

OpenText Core Infrastructure Observability resources

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OpenText Infrastructure Observability

Read the product overview

OpenText Core Infrastructure Observability

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Integrate with OpenText SiteScope

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OpenText Infrastructure Observability

Read the product overview

OpenText Core Infrastructure Observability

Learn more

Integrate with OpenText SiteScope

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  • OpenText Infrastructure Observability is a SaaS-based platform that provides real-time visibility across hybrid IT environments—including cloud, containers, and on-premises infrastructure—to monitor health, performance, and availability at scale.

  • OpenText SiteScope is an agentless infrastructure monitoring solution that collects metrics, events, and availability data from servers, network devices, applications, and cloud services—without installed agents.

  • OpenText SiteScope collects monitoring data and streams it into OpenText Infrastructure Observability via the SaaS-based data store. This integration enables unified dashboards, AI-powered analytics, and cross-environment correlation.

  • Key Benefits:

    • Centralized monitoring across hybrid environments
    • Simplified administration of multiple SiteScope instances
    • Enhanced visualization, reporting, and anomaly detection
    • Faster root cause identification via service topology and AI

  • It includes support for AWS, Azure, GCP, VMware, Kubernetes, databases, middleware, storage, network devices, and traditional servers (Windows, Linux, Unix).

  • It leverages anomaly detection to identify abnormal patterns across multiple metrics, helping to reduce alert noise and improve incident detection.

  • Yes. Automatically generated service maps show relationships between infrastructure components and business services, enabling faster impact analysis.

  • Data captured by OpenText Infrastructure Observability and OpenText Sitescope in the SaaS-based data store can be used to generate customizable reports, dashboards, and KPIs—supporting operational and strategic decision-making.

Release readiness webinars

Watch a webinar

What’s new with OpenText Infrastructure Observability?

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OpenText AI Operations Management

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What is observability in IT operations?

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What is AIOps?

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Release readiness webinars

Watch a webinar

What’s new with OpenText Infrastructure Observability?

Read the blog

OpenText AI Operations Management

Learn more

What is observability in IT operations?

Learn more

What is AIOps?

Learn more

Take the next step

Ready to learn more about our infrastructure observability solution?

Contact us

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