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Capture and Intelligent Document Processing

OpenText Capture

Harness AI to accelerate business with intelligent capture software

OpenText a leader in Intelligent Document ProcessingGet the IDC report excerpt

Ready to let go of tedious tasks with intelligent document capture?

Automate manual content processes and transform data into actionable insights with AI-powered information capture solutions.

See how you can accelerate processes at scale with AI and OpenText Capture

OpenTextTM Capture uses continuous machine learning (CML) and large language models (LLM) to automate manual content processes like accounts payable, back-file conversion, and onboarding. A key part of intelligent document processing (IDP) solutions, it transforms paper and digital content into actionable data, enables secure and efficient routing to the right users and systems, and makes accurate information available when and where it's needed.

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Why OpenText Capture?

Optimize processes and enhance efficiency with simplified routing, continuous learning, and end-to-end document management.

  • Intelligent
    with continuous machine learning
    Boost accuracy and limit maintenance by auto-updating models with validation data by non-technical reviewers—without data labeling or model expertise.
    Learn more
  • Flexible
    deployment to select the best fit along your cloud journey
    Manage scalable capture operations on premises, as embedded microservices, or in a private/hybrid cloud hosted by us, Google, Amazon, or Microsoft.
    Explore OpenText Private Cloud
  • Leader
    in end-to-end document management and automation
    Expand capture with integrated process automation, content services, and analytics to reduce complexity and streamline workflows—all with one vendor.
    Discover a market leader

Use cases

Enhance efficiency, accuracy, and compliance across functions—from invoice processing to employee and customer onboarding, claims processing, customer service, and audit readiness—with intelligent document capture.

  • Save time and focus on high-value tasks by automating procure-to-payment options. Instead of relying on slow, error-prone manual invoice processing, you can easily extract and validate invoice data from multiple channels, including email, scans, faxes, and more.

    Explore procure-to-pay process automation
  • Streamline new hire processes to be more efficient and welcoming. Analyze and classify files with intelligent document capture for quick searches and automated HR tasks and workflows.

    Learn about HR automation
  • Automate data capture and verification with intelligent document processing solutions for Know Your Customer (KYC) and customer onboarding. Free sales reps' time by automatically capturing, classifying, and extracting data for automated CRM workflows.

    Learn how to optimize customer onboarding
  • Enhance claims processing by automatically capturing actionable data from claim forms and documents. Data capture solutions help cut costs while retaining customers and staff, boosting overall efficiency and satisfaction.

    Discover how to accelerate claims processing
  • Reduce slow, error-prone manual processes and address vast data volumes to improve customer service and support. Enable automation with intelligent capture software and intelligent document processing to enhance customer interactions with actionable data.

    See how you can elevate customer service
  • Better support regulatory compliance programs by using an information capture solution to automatically classify and transform files into text-searchable documents for easier findability and archiving.

    Ensure compliance and simplify reporting

Key features

Activate intelligent document capture and intelligent document processing solutions to extract data across formats, streamline workflows, and ensure security. Route information to business systems without complex integrations.

Human-in-the-loop validation

Enhances accuracy and streamlines maintenance with a web UI that feeds into the continuous learning engine while boosting productivity through optimized workflows and a user-friendly interface.

Multi-modal ingestion

Automatically extracts information from paper, emails, PDFs, mobile devices, images, and more to unify data capture across departments, enabling scalable content management and shared services.

Intelligent document classification

Identifies documents with text and graphical methods to automatically deliver higher accuracy and faster performance.

Intelligent data extraction and validation

Improves the accuracy of data delivered to other business systems across 120+ languages and locales with built-in OCR, machine learning, and third-party LLM and recognition integrations.

Configurable capture workflows

Enables you to design workflows with advanced rules that meet business needs without scripting. Uses CaptureFlow Designer to set document priorities and routes without coding or complex integrations.

Secure hybrid and distributed capture deployments

Ensures data is encrypted both at rest and in-flight between connected systems, whether in the same data center, distributed, or in the cloud.

Multiple export options

Shares data with multiple applications—such as OpenTextTM Core Content Management, OpenTextTM Content Management, and OpenTextTM DocumentumTM Content Management—plus solutions via CMIS.

Automated information routing

Optimizes process initiation time with a simple-to-use workflow that maps documents and data to leading systems without complex system integrations.


Accelerate the value of OpenText Capture

Add-ons

Enhance OpenText Capture with this add-on.

  • OpenTextTM Capture for SAP® Solutions

    This information capture software enables OpenTextTM Vendor Invoice Management for SAP® Solutions to automate order-to-cash and procure-to-pay processes in your SAP ERP by classifying content and extracting details needed to post and route exceptions to the right workflows and users in SAP solutions.

Deployment

OpenText offers flexible deployment options for OpenText Capture in the cloud.

Professional Services

OpenText Professional Services combines end-to-end solution implementation with comprehensive technology services to help improve systems.

Communities

Explore our OpenText communities. Connect with individuals and companies to get insight and support. Get involved in the discussion.

Partners

OpenText helps customers find the right solution, the right support, and the right outcome.

Training

OpenText Learning Services offers comprehensive enablement and learning programs to accelerate knowledge and skills.

  • OpenTextTM Capture Advanced Recognition

    This course provides the knowledge to configure and develop a solution using Advanced Recognition. With hands-on exercises, students learn how to classify images automatically and manually (if required), and extract and validate the data.

  • OpenTextTM Capture Developer

    In this course, students learn how to use various types of scripting available in information capture solutions. Topics include client-side scripting, .NET Code module, profile scripting for document types and image processing, and the creation of custom image filters. Students will use VB.NET.

  • OpenTextTM Capture Designer

    In this course, students learn the power of Capture Designer. Labs are presented that require students to analyze unique process specifications—just as they would encounter in a production environment—and create production quality processes.

  • OpenTextTM Capture Fundamentals and Administration

    This course builds the foundation for designing, implementing, and supporting information capture solutions. With hands-on exercises, students learn about product, process specification, and design; batch processing; system administration; system maintenance and monitoring; configuration; and more.

OpenText Capture resources

[画像:MSIG logo]

International insurance company builds omnichannel self-service capabilities

Learn more
[画像:NABARD logo]

Government bank saves 2.4+ million pages of paper and speeds project approvals

Learn more
[画像:Banking industry customer story]

Multi-national bank uses automation to speed and streamline customer onboarding

Learn more
[画像:Post-secondary customer story]

Leading university manages millions of files to support research and teaching

Learn more
[画像:Energy industry customer story]

Utility empowers field staff and ensures excellent maintenance safety standards

Learn more

OpenText Capture

Read the product overview

What is private cloud?

Learn more

What is intelligent document processing?

Learn more

Continuous machine learning: Your AI edge

Read the white paper

Intelligent document processing

Read the solution overview

OpenText Private Cloud

Read the handbook

OpenText Capture

Read the product overview

What is private cloud?

Learn more

What is intelligent document processing?

Learn more

Continuous machine learning: Your AI edge

Read the white paper

Intelligent document processing

Read the solution overview

OpenText Private Cloud

Read the handbook
Play video

See OpenText Capture transform content into actionable data

Watch the demo
Play video

How to generate information extraction profiles with LLM and OpenText Capture

Watch the demo
Play video

How to extract checkbox data with OpenText Capture

Watch the demo

Automate with actionable data: AI and intelligent document processing

Watch the webinar

OpenText Content Cloud Virtual Summit 2025

Watch the webinar

Automate with actionable data: AI and intelligent document processing

Watch the webinar

OpenText Content Cloud Virtual Summit 2025

Watch the webinar
  • Intelligent capture software automates the process of extracting data from scanned documents and digital content, making it easier to manage and process inbound information efficiently.

  • Intelligent document capture streamlines document processing by automatically identifying and extracting relevant data, reducing manual effort and errors.

  • Yes. To help deliver intelligent document processing solutions, OpenText Capture seamlessly integrates with ERPs, CRMs, and line-of-business applications, such as SAP® and Salesforce®, to enhance data accessibility and workflow automation.

  • AI automates and improves content classification and data extraction accuracy, unlocks additional insights, and converts all content into text-searchable files. This enhances the productivity from conversational search and intelligent content management solutions, such as OpenTextTM Content Aviator.

  • OpenText stands out by offering end-to-end document management and automation solutions, reducing complexity and speeding up workflows. Unlike ABBYY and Tungsten Automation, OpenText provides deep content integrations with major applications and has a global presence with 23,000 employees.

[画像:OpenText Private Cloud blog post image]
February 03, 2025

OpenText Private Cloud: The right choice

Get scalability, security, and efficiency plus control.

Read the blog
[画像:Looking for a no-compromise cloud solution image]
February 03, 2025

Looking for a no-compromise cloud solution?

Private cloud is your best bet.

Read the blog
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July 15, 2025

The new IDP for HR: A springboard for transformation

Unlocking operational efficiency for employee onboarding and more.

Read the blog
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July 07, 2025

What’s new in OpenText Capture

Explore product release highlights for OpenText Capture.

Read the blog
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April 15, 2025

Supercharge claims processing with an AI content assistant and IDP

Learn how insurance adjusters can get needed information to do their jobs faster.

Read the blog
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April 10, 2025

Elevate customer service with intelligent document processing

Transform how your organization handles customer interactions and manages information.

Read the blog
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March 27, 2025

Transform customer onboarding with intelligent document processing solutions

In today’s digital world, financial institutions need to make processes faster and more accurate.

Read the blog
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March 25, 2025

Streamline procure-to-pay with intelligent document processing solutions

Harness the power of AI to enhance efficiency, reduce errors, and improve supplier relationships.

Read the blog
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March 20, 2025

Ultimate guide to intelligent document processing use cases

Transform your operations with this guide to intelligent document processing solutions use cases.

Read the blog
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May 29, 2024

OpenText named a leader in the 2025 Infosource Global Capture and IDP Vendor Matrix

Learn why Infosource ranked OpenText as a Start for the eighth consecutive year.

Read the blog
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February 1, 2024

Continuous machine learning: Keep up with the digital document deluge

Many organizations have turned to CML for content classification and data extraction to enable IDP.

Read the blog
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November 9, 2023

OpenText named a Leader in IDC MarketScape for Intelligent Document Processing

Learn why IDC named OpenText a Leader and download the report excerpt.

Read the blog

Take the next step

Interested in learning more? An OpenText expert is ready to help.

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Footnotes

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