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OpenText Content Cloud vs SER Group

Why settle for an imitator when you can choose the trailblazer in content management?

Hear how customers are transforming content management chaos into actionable knowledge with OpenTextTM Content Cloud

OpenText: The content management alternative to SER Group

This side-by-side comparison shows how OpenText compares to SER Group and why it's a the best choice for organizations seeking enterprise-grade content management with advanced security, scalability, and global support.

Swipe to see more OpenTextTM Content CloudSER GroupWhy this matters
SER Group drawbacks explained
Global presence
Checked
23,000 employees operating in 180 countries; global 24/7 support
X Mark

600+ employees operating in 11 countries; cannot provide 24/7 support in NA[1]

Confidence to meet local data regulation requirements and support wherever and whenever you need it
Multi-layered security
Checked
Adjusts access rights based on lifecycle and geography
X Mark

Limited security based on user access rights and fixed to permanent roles[2]

Dynamic security that automatically adapts to balance access and protection
Global scalability
Checked
Modern, cloud-first platform to support the largest content management systems
X Mark

Supports regional systems; primarily EMEA-based[3]

Reliable performance and system scalability to manage massive volumes under demanding global conditions
Deep integrations with enterprise applications
Checked
Purpose-built, bi-directional integration for comprehensive collaboration
X Mark

Limited integration results in weak collaboration[4]

Content in context throughout its lifecycle, directly within preferred apps
Mature partner ecosystem
Checked
Global ecosystem of 600 vetted partners
X Mark

Regional partner ecosystem[5]

Expert partner support for your unique requirements, no matter where your business is located

Enterprise-grade content management with advanced security and global support

A person accessing digital folder

Discover how OpenText Content Cloud offers advanced solutions compared to SER Group with market-leading security, scalability, and integrations. Organizations choosing OpenText gain superior content management capabilities—trusted by 98 of the world's largest companies—with support in 180 countries.

Top reasons to choose OpenText Content Cloud vs SER Group

Learn why OpenText is a top alternative to SER Group

  • 310%
    potential ROI
    Forrester estimated that large organizations could potentially see a 310% ROI from use of OpenText Content Services Private Cloud Platforms[6]
  • 1ドル.9 million
    costs saved
    Potential costs saved in fees, services, and internal labor avoided with infrastructure modernization savings [7]
  • 95%
    time savings
    Potential time savings per business process by Year 3 [8]
  • 30
    years of experience
    Established leader with a 30-year history in document management
  • 7
    leader placements
    Recognized market leader in content platforms, IDP, archiving, document mining, and analytics
  • 180
    countries
    Operating across the globe, helping you meet local data regulation requirements and providing support wherever and whenever you need it

Resources

Forrester TEI Study

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Omdia names OpenText a leader in content services platforms

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OpenText named a Leader in the 2024 IDC MarketScape for Worldwide Intelligent Content Services

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The Forrester Wave names OpenText a leader in content platforms

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IDC MarketScape names OpenText a Leader in intelligent document processing (IDP)

Read the report excerpt

Radicati names OpenText a top player in information archiving

Read the report

InfoSource names OpenText a leader in Capture and IDP

Read the report

Forrester TEI Study

Read the study

Omdia names OpenText a leader in content services platforms

Read the report

OpenText named a Leader in the 2024 IDC MarketScape for Worldwide Intelligent Content Services

Read the report excerpt

The Forrester Wave names OpenText a leader in content platforms

Read the report

IDC MarketScape names OpenText a Leader in intelligent document processing (IDP)

Read the report excerpt

Radicati names OpenText a top player in information archiving

Read the report

InfoSource names OpenText a leader in Capture and IDP

Read the report
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Empower engineering and maintenance teams

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Take information management to the cloud for worry-free support and performance

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Facilitate business growth with agile, integrated operations

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Boost efficiency and enable long-term growth

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Improve customer service and environmental sustainability

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Reduce IT infrastructure costs by up to 50% and boost productivity by up to 60%

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Bring clarity, speed, and usability to thousands of documents

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Target operational excellence with AI-powered content management

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Accelerate data sharing and boost employee productivity

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OpenText named a Leader in the Omdia Universe: Content Services Platforms

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OpenText Documentum Content Management: Trusted by industry behemoths and niche alike

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OpenText named a leader in the IDC MarketScape for Intelligent Content Services

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FedRAMP® Authorized: OpenText Solutions help government agencies achieve objectives

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Footnotes

Footnote

  1. [1] SER Group, Jump into the digital future – with the SER Group, as of 3/24/2025
  2. [2] Gartner Peer Insights, Peer Review for Doxis Intelligent Content Automation, 2024
  3. [3] Gartner, 2024 Gartner® Magic Quadrant and Critical Capabilities for Document Management, 2024
    GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.
  4. [4] Forrester, The Forrester WaveTM: Content Platforms, Q1 2023
  5. [5] Ibid.
  6. [6] The representative interviews and financial analysis in a Forrester Total Economic ImpactTM study commissioned by OpenText found that a composite organization experiences benefits of 24ドル.31 million over three years versus costs of 5ドル.94 million, adding up to a net present value (NPV) of 18ドル.37 million and an ROI of 310% - Forrester, The Total Economic ImpactTM Of OpenText Content Services Private Cloud Platforms, June 2024
  7. [7] The representative interviews and financial analysis in a Forrester Total Economic ImpactTM study commissioned by OpenText found that a composite organization experiences 1ドル.9 million three-year, risk-adjusted present value (PV) cost savings - Forrester, The Total Economic ImpactTM Of OpenText Content Services Private Cloud Platforms, June 2024
  8. [8] The representative interviews and financial analysis in a Forrester Total Economic ImpactTM study commissioned by OpenText found that a composite organization experiences benefits from potential time savings of 95% per business process over three years - Forrester, The Total Economic ImpactTM Of OpenText Content Services Private Cloud Platforms, June 2024

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