Help
The following is a practical guide to using the site.
If you are a first-time user, please read the About the Site along with this guide.
How to Find the Information
(1) Global navigation
You can find the global navigation bar on the left side of the page, sorted by the Bank's policies and operations. Click to proceed to the main categories of the relevant section.
For tablets and smartphones, click Open the menu on the top left corner to proceed.
(2) Breadcrumb navigation
You can find the breadcrumbs above the page title to find out where you are. For example, the breadcrumbs of "Home > Help" appears above the title of this "Help" page.
Click the breadcrumb to proceed to the relevant page.
(3) Search
Type in one or more keywords and click Search. For more details, see Search.
Types of Files and How to Open Them
We provide information in various types of file formats, such as the following.
Click the icon or file name to open files.
| Icon | Type of file (extension) and how to open it |
|---|---|
| PDF file icon | PDF (Portable Document Format) files (.pdf) |
| WORD file icon | MS-Word files (.doc or .docx) |
| EXCEL file icon | MS-Excel files (.xls or .xlsx) |
| PPT file icon | MS-PPT files (.ppt or .pptx) |
| compressed file icon | Zip-compressed MS-Word or MS-Excel files (.zip or .lzh) Use software to decompress and/or to open files downloaded in the device being used. |
| CSV file icon | CSV (comma separated value) files (.csv) Use spreadsheet software such as Microsoft Excel to open files. |
| Text file icon | Text files (.txt) |
Others
Please note that content on the site may be deleted without prior notice. The Bank also reserves the right to change content on the site.
Contact
If you have any technical inquiries about the site, please contact the following address.
E-mail : prd.hp-mds@boj.or.jp