Content Partnerships Hub/Helpdesk/Projects
Helpdesk projects
Since its pilot launch in mid-2021, the Helpdesk has received 38 requests and supported content partnerships from initial concept to implementation. Each project is vetted and prioritized by our international Expert Committee, ensuring tailored workflows, licensing guidance, technical training, and connections with relevant experts across the Wikimedia movement.
Larger projects that are currently active, as well as projects that have been finalized, are publicly listed on this page.
Current projects
[edit ]|
Project |
Requested by |
Current status |
Results – links |
Results – examples |
Learning |
Last updated |
|---|---|---|---|---|---|---|
|
New requests | ||||||
| Wikimania 2026 batch (near 15 new requests) | ||||||
|
Ongoing requests | ||||||
|
Arewa House GLAM partnership request |
— | In progress... | — | — | — | 2026年04月28日 |
|
Institutional coordination, content partnership development, and digitalization efforts | ||||||
|
Gender Gap Convening and UN agency collaboration |
— | Stale | — | — | — | 2026年04月29日 |
|
Institutional coordination | ||||||
| — | In progress... | — | — | — | 2026年08月04日 | |
|
Institutional coordination, heritage data and content partnership development | ||||||
| — | In progress... | — | — | — | 2026年08月04日 | |
|
Data extraction, structuring and upload | ||||||
| — | In progress... | — | — | — | 2026年08月04日 | |
|
Partnership development and capacity building | ||||||
| In progress... | — | — | 2026年08月04日 | |||
|
Lexeme creation, documentation and data upload | ||||||
| — | In progress... | — | — | — | 2026年08月04日 | |
|
Data licensing, data alignment and upload | ||||||
| — | In progress... | — | — | — | 2026年08月04日 | |
|
Data licensing, dataset assembly and data upload | ||||||
The dates above indicate the most recent public update recorded on this page.
Finished projects
[edit ]|
Project |
Requested by |
Current status |
Results – links |
Results – examples |
Learning |
Last updated |
|---|---|---|---|---|---|---|
| Completed Completed |
|
2025年08月26日 | ||||
|
Data upload | ||||||
| Completed Completed | 2025年08月28日 | |||||
|
Data upload | ||||||
| Shyamal | Completed Completed |
VRTS and Image |
|
2024年03月22日 | ||
|
Licensing help | ||||||
| Completed Completed |
|
2023年11月21日 | ||||
|
Content upload | ||||||
| Completed Completed |
|
2023年09月21日 | ||||
| ||||||
| Completed Completed |
Wikidata monument list on Wikimedia Commons |
2023年09月21日 | ||||
|
Data upload and Wikidata integration | ||||||
| Wikimedia UK | Stale | 2022 | ||||
|
Content upload | ||||||
|
Wikisource upload |
Wikimedian in India |
Completed Completed |
Provided explanation and relevant links. |
2022年10月20日 | ||
|
Explaining how to make an upload of a CC book to Wikisource | ||||||
|
Baglama2 support |
Completed Completed |
Conversation held |
2023年04月27日 | |||
|
When Baglama2 broke down, the Helpdesk was asked for support. While the scope would be beyond the Helpdesk, the Helpdesk gathered involved people for a conversation to understand the issues with Metrics tools, to gather input and knowledge for strategic work with software. | ||||||
Historical snapshot: Helpdesk requests (2021–mid-2025)
[edit ]An analysis of the 32 requests received by the Helpdesk between 2021 and the first half of 2025 highlights several trends in its development and global reach.
Volume over time
- 2022 – 31.4% (10 of 32).
- 2023 – 51.4% (17 of 32), boosted by 13 Wiki Loves Earth subprojects.
- 2024 – 5.7% (2 of 32), reflecting an intentional slowdown to clear the backlog.
- 2025, first half – 2.9% (1 of 32).
Regional distribution
- Sub-Saharan Africa – 20%
- Northern and Western Europe – 17.1%
- Middle East and North Africa – 17.1%
- South Asia – 14.3%
- Central and Eastern Europe and Central Asia – 11.4%
- Other regions, including the Americas and Oceania – 20.1%
Top requesting countries
- India – 11.4%
- United Kingdom – 8.6%
- Guinea – 5.7%
- Benin, Ukraine, New Zealand, Peru and Lebanon each represent individual cases illustrating the Helpdesk's global reach.
Status of requests in this historical dataset
- Ongoing – 56.7%
- Stalled – 13.3%
- Resolved – 10%
- No further work needed – 6.7%
- Call held, discussion and pending – 3.3% each
Key takeaways
- Activity peaked during 2022 and 2023, partly because of the expansion of the Wiki Loves Earth project.
- Strong participation from underrepresented regions supports the Hub's equity goals.
- Future reporting would benefit from more consistent country naming and clearer tracking of project closure.