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International cargo

PRIO FREIGHT

100% guaranteed loading, no weight restrictions

100% guaranteed loading and all cargo acceptable without limitations We will do our best to meet customer needs for cargo transportation.

  • 100% guaranteed loading on your reserved flight
  • No weight and size limits
  • All cargo can be accepted, including dangerous goods, animals, and plants.

Three strengths of PRIO FREIGHT

100% guaranteed loading on your reserved flight

Cargo of PRIO FREIGHT is guaranteed to be loaded on your reserved flight, so that you can feel safe in sending your cargo without any concern for transportation delays.

Weight/Size Limits

Weight and size are not limited, so that heavy goods and large cargo that cannot be accepted by general transportation services can be transported by PRIO FREIGHT.
*Limited to weight and size that can be loaded in a cargo compartment of the aircraft. Please ask us about actual space for loading when making a reservation.

All cargo can be accepted, including dangerous goods, animals, plants, valuables.

PRIO FREIGHT can accept items that cannot be transported by passenger aircraft.

Procedures

[Shipper] Please contact each freight forwarder (or air cargo agent) directly for reservations for cargo transportation.

Reservation Up to the deadline of acceptance
Acceptance Up to 120 minutes prior to scheduled flight departure time
Delivery Ready for handing over AWB and other documents, and customs declaration within 120 to 180 minutes after arrival
  • *Indicated time is to follow each airport's service standard.
  • *If the flight arrives outside of customs service hours, it may not be possible to deliver your cargo within the prescribed time.

For more detail,please refer to the conditions for cargo acceptance/delivery.

Items Acceptable/Airline Route

Items Acceptable/Limitations

Items Acceptable All cargo, such as dangerous goods (including dry ice for cooling), animals and plants, valuables, and human remains
Items Not Acceptable Nothing
Weight/Size Limits Nothing*

*Limited to weight and size that can be loaded in a cargo compartment of the aircraft. Please ask us about actual space for loading when making a reservation.

Items Acceptable/Freight Rates

Airline Route ANA Group airlines (Excluding Peach flights and NCA flights)
Freight Rates Between the range of ANA carrier rates and Priority freight rate is applicable for Priority freights except Dangerous goods of Class from 1 to 8, Human remains(Coffin/Ashes), Live Animals, and Valuable Cargo.
If you have any inquiries, please feel free to contact our sales or reservation staff.

Documents Required/Labels

Documents below are required for PRIO FREIGHT.

AWB(*Air Waybill) A general AWB is available.
Please note the following points for preparing AWBs.
  • "PRIO FREIGHT" should be written in the ACCOUNTING INFORMATION column, otherwise the cargo is not applicable to PRIO FREIGHT. (If no indication, it will not be handled as "PRIO FREIGHT".)
  • The telephone number (or fax number) of consignee and the name of contact person should be written in the CONSIGNEE column. The number of cargo, weight, the rate class corresponding to the weight (M, N, or Q), and freight cost should be written.
Labels Please attach general labels and labels exclusive for PRIO FREIGHT on the cargo.

Labels exclusive for PRIO FREIGHT are downloaded here.

Customer Support

Please check our most frequently asked questions below.

If you have any comments, requests, questions,
or concerns about transportation, please feel free to contact us.

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