Safely transport customers' precious animals to the destination
Animal-friendly transport environment is established to ensure safe transport
We provide the safe flight for customers' precious animals to their destinations. The B777 freighter is capable of transporting large animals such as horses, and for the transportation of dogs and cats which are in high demand, optional services such as feeding, watering and photography services are introduced to our services, which are frequently requested by our customers. From the large animals to the small pets, ANA Cargo provides reliable services for transporting animals as international cargo.
Loading is guaranteed on the reserved flight.
If loading is not possible on the originally booked flight due to weather reasons, etc., subject cargo will be handled with high priority, proposing the alternative flight.
After the animals are acceptance to the airport, they will be photographed, feeding, and watering.
*Please directly contact freight forwarder (or air cargo agent).
These services are provided in case of departing from NARITA, HANEDA, KANSAI or at the transit airports in NARITA, HANEDA, KANSAI.
[Valued Shippers]For cargo transportation reservations and inquiries, please directly contact freight forwarder (or air cargo agent).
| Reservation | Reservations for optional services must be made at least 25 hours prior to the scheduled departure of the flight. |
|---|---|
| Acceptance | At Narita, Haneda, Kansai, and Naha airports, please bring in your dogs or cats 3 hours prior to the departure of your scheduled flight in principle. Please follow each airport's service standard. |
| Hand over | Please follow each airport's service standard. |
| Acceptable commodities | Dogs or Cats |
|---|
| Applicable Routes | ANA group operated flights (Excluding Peach flights and RFS and NCA flights) | |
|---|---|---|
| Applicable Routes for Air Japan flights | Bangkok | Applicable |
| Incheon | Applicable | |
| Singapore | Applicable | |
| Freight Rate |
ANA carrier rates (Normal GCR 175% rate or Minimum Charge 200%) *Normal GCR 100% is applicable for Baby poultry less than 72 hours old. *An additional fee will be charged when using optional services. Please contact us for sales staff. |
|
When applying for PRIO LIVE ANIMALS service, prepare the following documents.
| Documents |
AWB, Shipper's Certification for Live Animals,PRIO LIVE ANIMALS Option Service Instructions Please note of the followings when preparing AWB. |
|---|---|
| Label | Label attachment to cargo is not required. |
Download the label
Regarding the service, feel free to ask questions or make requests.
Loading is guaranteed on the reserved flight.
If loading is not possible on the originally booked flight due to weather reasons, etc., subject cargo will be handled with high priority, proposing the alternative flight.
Dedicated ULDs are available for loading on B777 freighter aircraft.
This service is available on routes (*1) served by B777 freighter aircrafts.
Stable keeper staff or attendants can also board the same aircraft with the horse.
Please contact our sales representative if you wish to transport your horse.
*1: For routes not in service, pre-arrangement must be made.
| Acceptable commodities | Horses (limited to those using dedicated ULDs) |
|---|
| Applicable Routes |
Limited to routes served by B777 freighter aircraft only. (For routes not served, pre-arrangement is required) |
|---|---|
| Freight Rate |
ANA carrier rates (Normal GCR 175% rate or Minimum Charge 200%) *Normal GCR 100% is applicable for Baby poultry less than 72 hours old. *An additional fee will be charged when using optional services. Please contact us for sales staff. |
When applying for PRIO LIVE ANIMALS service, prepare the following documents.
| AWB, Shipper's Certification for Live Animals *For other necessary documents, please kindly check on your own. |
Please note of the followings when preparing AWB. ◆だいやまーくAWB (*Air Waybill)
|
|---|
Download the label
Regarding the service, feel free to ask questions or make requests.
Loading is guaranteed on the reserved flight.
If loading is not possible on the originally booked flight due to weather reasons, etc., subject cargo will be handled with high priority, proposing the alternative flight.
If a panda or other keeper or other person must be on board, Freighte for Cargo Attendant's boarding is available.
Please contact our sales representative if you wish to transport .
| Acceptable commodities | All animals allowed to be transported by ANA |
|---|
| Applicable Routes |
ANA group operated flights (Excluding Peach flights and RFS and NCA flights) If you wish to have a Cargo Attendant's boarding,Limited to routes served by B777 freighter aircraft only. (For routes not served, pre-arrangement is required) |
|
|---|---|---|
| Applicable Routes for Air Japan flights | Bangkok | Applicable |
| Incheon | Applicable | |
| Singapore | Applicable | |
| Freight Rate |
ANA carrier rates (Normal GCR 175% rate or Minimum Charge 200%) *Normal GCR 100% is applicable for Baby poultry less than 72 hours old. *An additional fee will be charged when using optional services. Please contact us for sales staff. |
|
When applying for PRIO LIVE ANIMALS service, prepare the following documents.
| Documents |
AWB, Shipper's Certification for Live Animals ◆だいやまーくAWB (*Air Waybill)
|
|---|---|
| Label | Label attachment to cargo is not required. |
Download the label
Regarding the service, feel free to ask questions or make requests.
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