Showing posts with label Javelin Strategy. Show all posts
Showing posts with label Javelin Strategy. Show all posts
Sunday, December 29, 2013
Javelin Announces 2013 Mobile Banking Vendor Award Winners
"The results of Javelin Strategy Research's annual Mobile Banking Vendor Scorecard show that FIS, Monitise and Fiserv are outperforming all competitors with mobile banking solutions. Javelin's fourth annual Mobile Banking Vendor Scorecard evaluates vendors' solutions--standard out-of-the-box and customizable--to assess critical categories of features and functionality that will drive mobile banking adoption among consumers." Continue Reading
Monday, November 25, 2013
Banco Bilbao Vizcaya Argentaria S.A. : BBVA Compass wins Best in Mobile Functionality Award from Javelin Strategy & Research
"BBVA Compass won the 2013 Best in MobileFunctionality Award in Javelin Strategy & Research's sixth annual MobileBanking Financial Institution Scorecard, which was released Thursday.
The recognition is the latest endorsement of the bank'smobile banking offerings as one of the most comprehensive available today. Earlierthis year, American Banker listed the bank's app among the top 10 in the marketbased on its features, design and ease of use." Continue Reading
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Sunday, September 15, 2013
Mobile Banking Updates - Sept 15
Digital strategies must pass the ROI test
"Large investments in emerging services like mobile and online do not always translate into higher customer satisfaction or even high financial performance, says Javelin Strategy and Research in a recent report. The firm also released a new competitive benchmark service, Outperform, which is a result of analyzing over 20 leading financial institutions. It provides insights to improve each banks’ return on investment on emerging bank services—mobile and online banking services."
Banking leads on-device conversion
"Banking and finance has the highest level of mobile conversions of any category at 54%, according to new research which also shows that half of US mobile banking and finance activity is transactional, and half search and browsing. The findings form part of the Annual US Mobile Path-to-Purchase Study, from xAd, the mobile advertising platform, and Telmetrics, the call measurement company. This is based on data from an online survey of 2,000 US smartphone and tablet users and observed consumer behaviors from Nielsen's Smartphone Analytics Panel of 6,000 Apple and Android users."
First Hawaiian Bank Now Offering "Mobile Deposit"
"First Hawaiian Bank will begin offering Mobile Deposit, an innovative service that allows customers to deposit checks using their smartphones or iPads, according to an announcement today by Bob Harrison, the bank’s president and chief executive officer. Mobile Deposit is yet another feature of FHB Mobile Banking and represents the latest addition to a long list of electronic banking convenience offerings by the bank. The easy-to-use Mobile Deposit feature lets you take a photo of a check and deposit it directly into your eligible FHB checking account using an iPhone, iPad or Android mobile device."
Consumers Will Use Your Digital Channels, But They Won’t Necessarily Love You
"Large investments in mobile and online services do not always translate into higher customer satisfaction or improved financial performance. There is little correlation between consumers’ adoption of banking technologies and how satisfied they are with their banking provider, according to a bank-by-bank comparison analyzing over 20 leading financial institutions, Javelin Strategy & Research."
Statewide FCU Expands Beyond the Branch with Mobile Branching App
"Statewide Federal Credit Union looks to increase its member reach by launching its first mobile branch. In partnership with Vancouver, BC-based TRG Mobilearth Inc., Statewide is set to go live with the tablet-based MobiBranch app, enabling employees to leave the branch and perform branch functions like new accounts, loan and mortgage applications anywhere their members live, work or play."
Tips to Avoid Online Banking Security Threats - Tip Sheet by SecuritySystemReviews.com
"There’s no doubt about it—online banking is a tremendous convenience. It offers users the opportunity to quickly and easily complete transactions from their home computer, smartphone or mobile device, without having to take the time to visit a bank. Most banks take tremendous precautions to ensure mobile banking programs are as safe and secure as possible, but as a consumer, there are still steps that can be taken to keep financial and personal information secure. In fact, many people don’t realize that even though they may have the best home security systems, the biggest threat of theft often comes from computer-based sources."
Paydiant Banks 15ドルM, Shows Patience in Mobile Payments
"You hear a lot about the Series A funding crunch for startups these days. But just as telling, maybe even more so, is the Series B crunch. And the Series C crunch. For New England tech startups, there’s a fair bit of seed funding going around—and growth capital, too—but less money seems to be flowing to the middle, into the fledgling companies that are trying to become, well, real companies."
Mobile-First Banking App Numbrs Bags Further 3ドル.8M For U.S. Launch
"Numbrs, the mobile-first banking app founded out of Swiss company builder Centralway, has raised a further 3ドル.8 million from its parent — money that will be ring-fenced for a planned U.S. launch early next year. In addition, the young startup is opening a New York office for which it’s hiring a marketing team. The new investment adds to the original 7ドル.7 million put into Numbrs by Centralway to continue making headway in Germany, while I’m told that the previously announced plans to enter the UK market this Fall are still on track, including moving into a London office in the next few weeks, to be shared with Centralway and another of its portfolio companies, Sandbox Network. (In fact, they’ll be based at Summerset House, sharing the newly-developed top floor with hail-a-cab startup Hailo.)"
Mitek Rolls Out Mobile Photo Account Opening
"Mitek Systems (MITK_) is taking another major step in the development of a fully featured mobile banking platform with the Tuesday rollout of its Mobile Photo Account Opening product. Mitek is the leading developer of smartphone camera-based mobile banking applications. The company had 1,059 financial institution customers for its Mobile Deposit product as of June 30, increasing a remarkable 19% from 889 the previous quarter. Among signed customers for Mobile Deposit, 559 had deployed the service as of June 30at the end of the second quarter, include the largest 10 U.S. retail banks."
Millennials Rule in Mobile Banking - According to xAd/Telmetrics Mobile Path-to-Purchase Study
"Proving the strongest on-device conversion category to-date in this year’s xAd/Telmetrics Mobile Path to Purchase Study, Banking & Finance mobile users are heavily ruled by Millennials. Nearly half of all mobile bankers were under the age of 35 and one-third indicated that smartphones were the most important device for their banking needs according to the overall Banking & Finance category findings—conducted by Nielsen."
Has mobile payment bug bitten you yet?
"It looks like more and more people are getting used to making payments using their mobile phones. According to data to National Payment Corp. of India (NPCI), the nodal agency to manage and promote retail electronic payments in India, till August 2013, 846,000 transactions have taken place through immediate payment system (IMPS) compared with 93,715 in September 2012, a jump of at least eight times. And this is only part of the story since it’s only one mode of mobile payment system we have considered here."
Malauzai Software Adds PFM Elements to iPad SmartApps With Launch of Better Mobile
"Malauzai Software Inc., a provider of mobile banking SmartApps for community financial institutions, has enhanced its mobile banking SmartApp for iPad devices with the Better Mobile suite, which includes personal financial management (PFM) functionalities. The Better Mobile addition to the iPad SmartApp gives users access to basic PFM features that are most used by consumers. The Future Cash Calendar displays money movement on a visual calendar and calculates what the balance will be on each date. Transaction history is shown in Cash Flows as a simplified bar chart indicating “money in” and “money out,” providing a visualization of how money is used during a given time period. Scratch Pad notes paper checks and other transactions not yet withdrawn and accounts for them in the balance."
"Large investments in emerging services like mobile and online do not always translate into higher customer satisfaction or even high financial performance, says Javelin Strategy and Research in a recent report. The firm also released a new competitive benchmark service, Outperform, which is a result of analyzing over 20 leading financial institutions. It provides insights to improve each banks’ return on investment on emerging bank services—mobile and online banking services."
Banking leads on-device conversion
"Banking and finance has the highest level of mobile conversions of any category at 54%, according to new research which also shows that half of US mobile banking and finance activity is transactional, and half search and browsing. The findings form part of the Annual US Mobile Path-to-Purchase Study, from xAd, the mobile advertising platform, and Telmetrics, the call measurement company. This is based on data from an online survey of 2,000 US smartphone and tablet users and observed consumer behaviors from Nielsen's Smartphone Analytics Panel of 6,000 Apple and Android users."
First Hawaiian Bank Now Offering "Mobile Deposit"
"First Hawaiian Bank will begin offering Mobile Deposit, an innovative service that allows customers to deposit checks using their smartphones or iPads, according to an announcement today by Bob Harrison, the bank’s president and chief executive officer. Mobile Deposit is yet another feature of FHB Mobile Banking and represents the latest addition to a long list of electronic banking convenience offerings by the bank. The easy-to-use Mobile Deposit feature lets you take a photo of a check and deposit it directly into your eligible FHB checking account using an iPhone, iPad or Android mobile device."
Consumers Will Use Your Digital Channels, But They Won’t Necessarily Love You
"Large investments in mobile and online services do not always translate into higher customer satisfaction or improved financial performance. There is little correlation between consumers’ adoption of banking technologies and how satisfied they are with their banking provider, according to a bank-by-bank comparison analyzing over 20 leading financial institutions, Javelin Strategy & Research."
Statewide FCU Expands Beyond the Branch with Mobile Branching App
"Statewide Federal Credit Union looks to increase its member reach by launching its first mobile branch. In partnership with Vancouver, BC-based TRG Mobilearth Inc., Statewide is set to go live with the tablet-based MobiBranch app, enabling employees to leave the branch and perform branch functions like new accounts, loan and mortgage applications anywhere their members live, work or play."
Tips to Avoid Online Banking Security Threats - Tip Sheet by SecuritySystemReviews.com
"There’s no doubt about it—online banking is a tremendous convenience. It offers users the opportunity to quickly and easily complete transactions from their home computer, smartphone or mobile device, without having to take the time to visit a bank. Most banks take tremendous precautions to ensure mobile banking programs are as safe and secure as possible, but as a consumer, there are still steps that can be taken to keep financial and personal information secure. In fact, many people don’t realize that even though they may have the best home security systems, the biggest threat of theft often comes from computer-based sources."
Paydiant Banks 15ドルM, Shows Patience in Mobile Payments
"You hear a lot about the Series A funding crunch for startups these days. But just as telling, maybe even more so, is the Series B crunch. And the Series C crunch. For New England tech startups, there’s a fair bit of seed funding going around—and growth capital, too—but less money seems to be flowing to the middle, into the fledgling companies that are trying to become, well, real companies."
Mobile-First Banking App Numbrs Bags Further 3ドル.8M For U.S. Launch
"Numbrs, the mobile-first banking app founded out of Swiss company builder Centralway, has raised a further 3ドル.8 million from its parent — money that will be ring-fenced for a planned U.S. launch early next year. In addition, the young startup is opening a New York office for which it’s hiring a marketing team. The new investment adds to the original 7ドル.7 million put into Numbrs by Centralway to continue making headway in Germany, while I’m told that the previously announced plans to enter the UK market this Fall are still on track, including moving into a London office in the next few weeks, to be shared with Centralway and another of its portfolio companies, Sandbox Network. (In fact, they’ll be based at Summerset House, sharing the newly-developed top floor with hail-a-cab startup Hailo.)"
Mitek Rolls Out Mobile Photo Account Opening
"Mitek Systems (MITK_) is taking another major step in the development of a fully featured mobile banking platform with the Tuesday rollout of its Mobile Photo Account Opening product. Mitek is the leading developer of smartphone camera-based mobile banking applications. The company had 1,059 financial institution customers for its Mobile Deposit product as of June 30, increasing a remarkable 19% from 889 the previous quarter. Among signed customers for Mobile Deposit, 559 had deployed the service as of June 30at the end of the second quarter, include the largest 10 U.S. retail banks."
Millennials Rule in Mobile Banking - According to xAd/Telmetrics Mobile Path-to-Purchase Study
"Proving the strongest on-device conversion category to-date in this year’s xAd/Telmetrics Mobile Path to Purchase Study, Banking & Finance mobile users are heavily ruled by Millennials. Nearly half of all mobile bankers were under the age of 35 and one-third indicated that smartphones were the most important device for their banking needs according to the overall Banking & Finance category findings—conducted by Nielsen."
Has mobile payment bug bitten you yet?
"It looks like more and more people are getting used to making payments using their mobile phones. According to data to National Payment Corp. of India (NPCI), the nodal agency to manage and promote retail electronic payments in India, till August 2013, 846,000 transactions have taken place through immediate payment system (IMPS) compared with 93,715 in September 2012, a jump of at least eight times. And this is only part of the story since it’s only one mode of mobile payment system we have considered here."
Malauzai Software Adds PFM Elements to iPad SmartApps With Launch of Better Mobile
"Malauzai Software Inc., a provider of mobile banking SmartApps for community financial institutions, has enhanced its mobile banking SmartApp for iPad devices with the Better Mobile suite, which includes personal financial management (PFM) functionalities. The Better Mobile addition to the iPad SmartApp gives users access to basic PFM features that are most used by consumers. The Future Cash Calendar displays money movement on a visual calendar and calculates what the balance will be on each date. Transaction history is shown in Cash Flows as a simplified bar chart indicating “money in” and “money out,” providing a visualization of how money is used during a given time period. Scratch Pad notes paper checks and other transactions not yet withdrawn and accounts for them in the balance."
Sunday, August 19, 2012
Mobile Banking Updates - Aug 19
Mobile Banking Adoption Triples in Two Years
"Mobile banking adoption has tripled in the past two years, according to research from Dallas-based SWACHA, a not-for-profit electronic payments association. According to SWACHA’s Consumer Insights Survey, which polled 600 Texas residents in August 2011 in partnership with research and marketing firm Decision Analyst, 20 percent of respondents said they currently bank on their phones, compared to 7 percent in 2009."
Report: 108 Million U.S. Mobile Banking Users by 2017
"Forrester Research in its newly issued “The State of Mobile Banking 2012” dropped a huge bomb: Much quicker than many expected, mobile appears primed to emerge as a dominant banking channel with a predicted 108 million users by 2017, per Forrester. That pencils out to some 46% of all U.S. bank account holders. By contrast, around 13% of present U.S. account holders have done mobile banking."
Online vs. mobile banking
"A new study from Javelin Strategy & Research shows that banking customers are still primarily relying on online tools over mobile apps to manage their money. According to two surveys of 8,400 consumers, only 8 percent of customers have transferred funds between their own accounts using a phone."
BofA Mobile Deposits: Better Late and Great Than Never
"Bank of America's iOS app is one of the oldest in the App Store, but it's been given a facelift that brings in some useful new features. Chief among them is mobile deposit, which lets users deposit checks simply by sending photos of checks to BofA via the app. Banks like Chase beat it to the punch on this feature by a matter of years, but BofA customers will still likely appreciate the upgrade."
"Mobile banking adoption has tripled in the past two years, according to research from Dallas-based SWACHA, a not-for-profit electronic payments association. According to SWACHA’s Consumer Insights Survey, which polled 600 Texas residents in August 2011 in partnership with research and marketing firm Decision Analyst, 20 percent of respondents said they currently bank on their phones, compared to 7 percent in 2009."
Report: 108 Million U.S. Mobile Banking Users by 2017
"Forrester Research in its newly issued “The State of Mobile Banking 2012” dropped a huge bomb: Much quicker than many expected, mobile appears primed to emerge as a dominant banking channel with a predicted 108 million users by 2017, per Forrester. That pencils out to some 46% of all U.S. bank account holders. By contrast, around 13% of present U.S. account holders have done mobile banking."
Online vs. mobile banking
"A new study from Javelin Strategy & Research shows that banking customers are still primarily relying on online tools over mobile apps to manage their money. According to two surveys of 8,400 consumers, only 8 percent of customers have transferred funds between their own accounts using a phone."
BofA Mobile Deposits: Better Late and Great Than Never
"Bank of America's iOS app is one of the oldest in the App Store, but it's been given a facelift that brings in some useful new features. Chief among them is mobile deposit, which lets users deposit checks simply by sending photos of checks to BofA via the app. Banks like Chase beat it to the punch on this feature by a matter of years, but BofA customers will still likely appreciate the upgrade."
Friday, July 6, 2012
Mobile Banking Updates - Jul 6
Report: Customers leave FIs for conveniences like mobile banking
"Eleven percent of consumers are likely to switch primary financial institutions in 2012 in a quest for greater convenience and service, according to a new report announced this week by Javelin Strategy & Research. Giant banks face even larger defections, with Citibank and Bank of America at risk of losing twice as many customers. This could mean huge potential losses for FIs; switchers manage 675ドル billion in deposits, and manage deposits that are 30 percent higher than customers who are unlikely to switch."
Are Cash Withdrawals Without a Debit Card the Future of Personal Banking?
"This month has seen the announcement of ground-breaking mobile banking applications from both the Royal Bank of Scotland (RBS), a group which also includes British bank Natwest, and US-based ATM suppliers NRC Corporation. ‘There’s an app for that…’ Responding to the growing utilisation of smart phones (the market growth of smartphones was 63% last year), RBS is introducing its ‘Getcash’ software to the 2.4 million customers who already use the RBS and Natwest mobile banking application.
Why developing economies are embracing mobile banking
"More than half of the world's adults — 2.5 billion — are unbanked, according to research recently published by the World Bank Development Research Group. The American government, however, estimates that the U.S. is home to only 10 million of them, which means the vast majority of the unbanked live outside the country. And many of them reside in developing areas, such as India, where more than 40 percent of residents are unbanked, and Africa, where that number is at a staggering 80 percent."
CertusBank goes Mobile -- Expanded Online Offering
"CertusBank, N.A. introduces mobile banking for all retail banking customers across its footprint. Banking whenever and wherever you want - CertusBank Mobile Banking customers can reach us via text messaging and browser supported service. Convenient and secure - CertusBank Mobile Banking offers our full range of online banking services, including:"
"Eleven percent of consumers are likely to switch primary financial institutions in 2012 in a quest for greater convenience and service, according to a new report announced this week by Javelin Strategy & Research. Giant banks face even larger defections, with Citibank and Bank of America at risk of losing twice as many customers. This could mean huge potential losses for FIs; switchers manage 675ドル billion in deposits, and manage deposits that are 30 percent higher than customers who are unlikely to switch."
Are Cash Withdrawals Without a Debit Card the Future of Personal Banking?
"This month has seen the announcement of ground-breaking mobile banking applications from both the Royal Bank of Scotland (RBS), a group which also includes British bank Natwest, and US-based ATM suppliers NRC Corporation. ‘There’s an app for that…’ Responding to the growing utilisation of smart phones (the market growth of smartphones was 63% last year), RBS is introducing its ‘Getcash’ software to the 2.4 million customers who already use the RBS and Natwest mobile banking application.
Why developing economies are embracing mobile banking
"More than half of the world's adults — 2.5 billion — are unbanked, according to research recently published by the World Bank Development Research Group. The American government, however, estimates that the U.S. is home to only 10 million of them, which means the vast majority of the unbanked live outside the country. And many of them reside in developing areas, such as India, where more than 40 percent of residents are unbanked, and Africa, where that number is at a staggering 80 percent."
CertusBank goes Mobile -- Expanded Online Offering
"CertusBank, N.A. introduces mobile banking for all retail banking customers across its footprint. Banking whenever and wherever you want - CertusBank Mobile Banking customers can reach us via text messaging and browser supported service. Convenient and secure - CertusBank Mobile Banking offers our full range of online banking services, including:"
Labels:
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CertusBank,
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Sunday, February 12, 2012
Mobile Banking Updates - Feb 12
Is Mobile Banking More Popular Than Social Media?
"More people check their bank account balance than “check-in” on Foursquare, according to “Mobile Dependence Day,” a recent ExactTarget report on mobile usage. The report revealed 34% of smartphone users check their bank account balance on their smartphones, compared to 28% who “check-in” using a service like Foursquare, 23% who pay a bill, or 15% who redeem a mobile coupon."
Mobile banking grew 63pc year-to-year: study
"Fueled by large financial institutions, mobile banking grew 63 percent from 2010 to 2011 and reached 22 million new consumers in 2011, according to a study from Javelin Strategy and Research.
In the “Mobile banking, smartphone and tablet forecast: 2011-2016” study, Javelin took a look at the current state of mobile banking and where it is headed in the next five years. The report also presented how mobile banking stacks up between large and smaller financial institutions."
Up your mobile game or face customer churn
"As moves to make account switching easier draw closer (D-day for regulation to come into play is currently September 2013), the Payments Council has published a report confirming the consumer demand for a more simple way to move from one current account provider to another.
There are many fables about consumer reticence in changing their main banking provider, including the fact that you are more likely to divorce than switch banks in your lifetime. However, customer churn is now slowly rising up the list of challenges that banks face."
Visa Introduces Suite of Mobile Services for U.S. Financial Institutions
"Visa Inc. today announced the launch of mobile services that allow financial institutions to offer their account holders the ability to monitor account history and balances, transfer funds between accounts, and receive near real time transaction alerts on their mobile devices.
Working in collaboration with Monitise UK:MONI +5.80% , Visa made a significant enhancement to its issuer processing platform, Visa DPS, to offer mobile services that are fully managed by Visa and can be accessed with any mobile device, any mobile channel, and with any eligible debit, credit or prepaid account."
"More people check their bank account balance than “check-in” on Foursquare, according to “Mobile Dependence Day,” a recent ExactTarget report on mobile usage. The report revealed 34% of smartphone users check their bank account balance on their smartphones, compared to 28% who “check-in” using a service like Foursquare, 23% who pay a bill, or 15% who redeem a mobile coupon."
Mobile banking grew 63pc year-to-year: study
"Fueled by large financial institutions, mobile banking grew 63 percent from 2010 to 2011 and reached 22 million new consumers in 2011, according to a study from Javelin Strategy and Research.
In the “Mobile banking, smartphone and tablet forecast: 2011-2016” study, Javelin took a look at the current state of mobile banking and where it is headed in the next five years. The report also presented how mobile banking stacks up between large and smaller financial institutions."
Up your mobile game or face customer churn
"As moves to make account switching easier draw closer (D-day for regulation to come into play is currently September 2013), the Payments Council has published a report confirming the consumer demand for a more simple way to move from one current account provider to another.
There are many fables about consumer reticence in changing their main banking provider, including the fact that you are more likely to divorce than switch banks in your lifetime. However, customer churn is now slowly rising up the list of challenges that banks face."
Visa Introduces Suite of Mobile Services for U.S. Financial Institutions
"Visa Inc. today announced the launch of mobile services that allow financial institutions to offer their account holders the ability to monitor account history and balances, transfer funds between accounts, and receive near real time transaction alerts on their mobile devices.
Working in collaboration with Monitise UK:MONI +5.80% , Visa made a significant enhancement to its issuer processing platform, Visa DPS, to offer mobile services that are fully managed by Visa and can be accessed with any mobile device, any mobile channel, and with any eligible debit, credit or prepaid account."
Labels:
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Tuesday, December 20, 2011
Mobile Banking Updates - Dec 20
RCBC launches Apple mobile banking
"Your bank deposits and other accounts can now be literally just a touch away as Rizal Commercial Banking Corporation (RCBC) has been accredited by the consumer electronics giant Apple to publish the RCBC Mobile Banking application for its customers with Apple devices."
The Banking Security Revolution: Eliminate Social Security Numbers (SSN)
"Javelin Strategy & Research's latest banking identity safety scorecard found financial institutions (FIs) aren't keeping up with growing security demands. As fraud is growing more troublesome, Javelin has had to strengthen the criteria it uses to evaluate FIs and found that prevention, detection, and resolution scores have all eroded. Most importantly, prevention of fraud - which offers the greatest ROI to both consumers and FIs - has fallen precipitously, from 2009 with 79% of FIs meeting Javelin's criteria to only 54% of FIs in 2011. To improve prevention capabilities, Javelin recommends that FIs prioritize authentication and diversify their authentication offerings."
Mobile banking Slow to pick up
"First National Bank (FNB) is on a drive to get clients to make full use of its mobile banking application. But banking services via cellphones may not be the highway to profits that it hopes for, some analysts say. FNB’s app can be downloaded on any smartphone and offers services previously used mainly via the Internet, such as the viewing of accounts, transfers, payments and forex rates."
Nairobi to Host Mobile Banking Security Talks
"From next Tuesday, information technology experts will converge on Nairobi to debate e-payments, focusing on mobile banking security and ATM fraud. For two days, administrators, designers, and analysts drawn from East Africa, Netherlands, South Africa, UK and USA will tackle the subject under 'Combating Emerging Threats in Banking and Payment Transactions in East Africa.'"
Consumer RDC set to take off
"Growth in self-service channel preferences, competitive pressures, and relentless cost reduction demands are vaulting remote deposit capture into the consumer mainstream. Mobile RDC is taking center stage, with 80% of surveyed financial institutions planning or considering a solution, according to a report by Celent."
"Your bank deposits and other accounts can now be literally just a touch away as Rizal Commercial Banking Corporation (RCBC) has been accredited by the consumer electronics giant Apple to publish the RCBC Mobile Banking application for its customers with Apple devices."
The Banking Security Revolution: Eliminate Social Security Numbers (SSN)
"Javelin Strategy & Research's latest banking identity safety scorecard found financial institutions (FIs) aren't keeping up with growing security demands. As fraud is growing more troublesome, Javelin has had to strengthen the criteria it uses to evaluate FIs and found that prevention, detection, and resolution scores have all eroded. Most importantly, prevention of fraud - which offers the greatest ROI to both consumers and FIs - has fallen precipitously, from 2009 with 79% of FIs meeting Javelin's criteria to only 54% of FIs in 2011. To improve prevention capabilities, Javelin recommends that FIs prioritize authentication and diversify their authentication offerings."
Mobile banking Slow to pick up
"First National Bank (FNB) is on a drive to get clients to make full use of its mobile banking application. But banking services via cellphones may not be the highway to profits that it hopes for, some analysts say. FNB’s app can be downloaded on any smartphone and offers services previously used mainly via the Internet, such as the viewing of accounts, transfers, payments and forex rates."
Nairobi to Host Mobile Banking Security Talks
"From next Tuesday, information technology experts will converge on Nairobi to debate e-payments, focusing on mobile banking security and ATM fraud. For two days, administrators, designers, and analysts drawn from East Africa, Netherlands, South Africa, UK and USA will tackle the subject under 'Combating Emerging Threats in Banking and Payment Transactions in East Africa.'"
Consumer RDC set to take off
"Growth in self-service channel preferences, competitive pressures, and relentless cost reduction demands are vaulting remote deposit capture into the consumer mainstream. Mobile RDC is taking center stage, with 80% of surveyed financial institutions planning or considering a solution, according to a report by Celent."
Thursday, December 8, 2011
Mobile Banking Updates - Dec 8
Fifth Third boosts mobile banking with smartphone apps, texting
"There is now an app for Fifth Third Bank’s mobile services. Fifth Third has launched a banking app for use with Apple products such as iPhones and app launchers for Android and BlackBerry smartphones. The downtown-based bank also announced Thursday it is adding text banking. That allows customers to make transfers and get their account information by sending a text message to Fifth Third."
Android exploits new mobile banking enemy
"With Google Inc.'s Android mobile operating system increasingly finding itself in the sights of malicious software, Canadian banks are facing a new enemy on the mobile frontier.
Reports of Android malware have increased sharply in recent months, with Juniper Networks reporting that as many as 55 per cent of Android applications are not what they seem. It’s a disturbing trend, but financial information is not being targeted in significant way, say banks and industry experts. At least, not yet."
Mobile Banking - It's more than just another channel
"I was in a meeting recently discussing the mobile aspirations of a client. Beyond their initial foray into the mobile space, offering an iPhone app that can do just a little bit less than their current internet offering, my client had not spent much time thinking about mobile. If anything, mobile was something that they felt compelled to get into due to market pressures from competitors who have launched their mobile applications to much fan fair. They consistently referred to mobile in the context of all their other channels and spoke about it as if mobile's sole utility was in replicating previously available transactional processes already available via some of their other channels."
MAKING SENSE OF IT ALL: Mobile banking: a channel in its own right
"It’s becoming clear that mobile banking, if not already commoditized, soon will be. The question for banks is how to differentiate their mobile channel enough so that it not only prevents current customers from leaving, but actually attracts new customers and business. A number of analysts have weighed in on this recently."
Chase Awarded Javelin Strategy & Research's "Best in Class" for Mobile Banking in 2011
"Chase announced today that Javelin Strategy & Research recently awarded them "Best in Class" for mobile banking 2011, beating 24 of the largest retail banking financial institutions measured by deposits. According to Javelin's recently-released third Mobile Banking Scorecard, Chase won by providing a broad range of features and specialty apps to complement its mobile offering, including person-to-person transfers through Chase QuickPay (SM), account rewards, and mobile remote deposit capture via Chase QuickDeposit (SM)."
J.P. Morgan Names New Unit CFO
"J.P. Morgan Chase & Co. will continue expanding and investing in its consumer-banking business, the unit's heads affirmed in a memo that named a new chief financial officer for the consumer bank.
Chase, the retail side of the nation's biggest bank by assets and deposits, hired David Owen, the former head of online and mobile banking at Bank of America Corp., to be finance chief for the unit. He is charged with ..."
Tablet banking on the rise
"As banks work to deliver new tools for account holders, a survey shows that the future of mobile banking may be bigger than a smartphone. In a survey conducted by Oracle Communications, more than 3,000 mobile users indicated there is a very bright future for tablet computers. The majority of people have jumped on the smartphone bandwagon, but when it comes to money management, tablets appear to be the technological tool of choice."
First Citizens' Federal Credit Union introduces mobile banking
"First Citizens' Federal Credit Union announced the release of Mobile Banking, which allows members to access account information, view transaction history, transfer funds, make bill payments and find branch or ATM locations. Once enrolled in Mobile Banking, members may choose from three mobile banking options."
"There is now an app for Fifth Third Bank’s mobile services. Fifth Third has launched a banking app for use with Apple products such as iPhones and app launchers for Android and BlackBerry smartphones. The downtown-based bank also announced Thursday it is adding text banking. That allows customers to make transfers and get their account information by sending a text message to Fifth Third."
Android exploits new mobile banking enemy
"With Google Inc.'s Android mobile operating system increasingly finding itself in the sights of malicious software, Canadian banks are facing a new enemy on the mobile frontier.
Reports of Android malware have increased sharply in recent months, with Juniper Networks reporting that as many as 55 per cent of Android applications are not what they seem. It’s a disturbing trend, but financial information is not being targeted in significant way, say banks and industry experts. At least, not yet."
Mobile Banking - It's more than just another channel
"I was in a meeting recently discussing the mobile aspirations of a client. Beyond their initial foray into the mobile space, offering an iPhone app that can do just a little bit less than their current internet offering, my client had not spent much time thinking about mobile. If anything, mobile was something that they felt compelled to get into due to market pressures from competitors who have launched their mobile applications to much fan fair. They consistently referred to mobile in the context of all their other channels and spoke about it as if mobile's sole utility was in replicating previously available transactional processes already available via some of their other channels."
MAKING SENSE OF IT ALL: Mobile banking: a channel in its own right
"It’s becoming clear that mobile banking, if not already commoditized, soon will be. The question for banks is how to differentiate their mobile channel enough so that it not only prevents current customers from leaving, but actually attracts new customers and business. A number of analysts have weighed in on this recently."
Chase Awarded Javelin Strategy & Research's "Best in Class" for Mobile Banking in 2011
"Chase announced today that Javelin Strategy & Research recently awarded them "Best in Class" for mobile banking 2011, beating 24 of the largest retail banking financial institutions measured by deposits. According to Javelin's recently-released third Mobile Banking Scorecard, Chase won by providing a broad range of features and specialty apps to complement its mobile offering, including person-to-person transfers through Chase QuickPay (SM), account rewards, and mobile remote deposit capture via Chase QuickDeposit (SM)."
J.P. Morgan Names New Unit CFO
"J.P. Morgan Chase & Co. will continue expanding and investing in its consumer-banking business, the unit's heads affirmed in a memo that named a new chief financial officer for the consumer bank.
Chase, the retail side of the nation's biggest bank by assets and deposits, hired David Owen, the former head of online and mobile banking at Bank of America Corp., to be finance chief for the unit. He is charged with ..."
Tablet banking on the rise
"As banks work to deliver new tools for account holders, a survey shows that the future of mobile banking may be bigger than a smartphone. In a survey conducted by Oracle Communications, more than 3,000 mobile users indicated there is a very bright future for tablet computers. The majority of people have jumped on the smartphone bandwagon, but when it comes to money management, tablets appear to be the technological tool of choice."
First Citizens' Federal Credit Union introduces mobile banking
"First Citizens' Federal Credit Union announced the release of Mobile Banking, which allows members to access account information, view transaction history, transfer funds, make bill payments and find branch or ATM locations. Once enrolled in Mobile Banking, members may choose from three mobile banking options."
Wednesday, November 16, 2011
Mobile Banking Updates - Nov 16
Chase Boasts Best Mobile Banking, Says Javelin
"After analyzing the mobile banking offerings of the top 25 retail banks by deposits, Javelin Strategy & Research has declared that JPMorgan Chase has the best, followed closely by Wells Fargo and Bank of America.
The research firm found that Chase offers more mobile banking features than any other bank, including person-to-person payments and personal financial management. The last two years in a row, USAA won this accolade. This year, Javelin researchers evaluated the 23 of the top 25 banks that offer mobile banking. (This is an increase from last year, when 19 of the top 30 banks had it.)"
More Banking Consumers Going Mobile and Getting More Digital
"Tablets, smartphones and mobile devices will increasingly become the primary tools used to access online banking services, and young adults are the most likely to carry their bank in their pockets — but a growing number of other age groups are likely to join them in the very near future. Those are among the findings of Intuit Financial Services Fourth Annual Financial Management Survey, a study fielded in October 2011 involving 1,000 participants across the United States."
Capital One launches sweepstakes to drive mobile banking adoption
"A new mobile sweepstakes from Capital One lets the brand engage with customers in a fun way while encouraging them to try its mobile banking services. Capital One Financial Corp. offers a spectrum of mobile banking services, including apps for both iOS and Android, a feature-rich mobile site, text and voice alerts."
Jumptap Releases Wave Two of Its Ongoing Understanding Mobile Audience Research
"Today, Jumptap, the leader in targeted mobile advertising, released its Wave Two in an ongoing proprietary research series Understanding Mobile Audience. This Wave, based on data from comScore, shows that tablet owners are almost as likely as PC and laptop owners to use their tablet device to make purchases. Sixty three percent of tablet owners make purchases using their tablet device as opposed to the 83 percent of PC owners who do the same. This report follows Jumptap's Wave One in its Understanding Mobile Audience series, which focused on automotive audience data."
Citi banks on mobile alerts for corporate clients
"Financial institution Citi is making its email alert program mobile-friendly after seeing an increased need from consumers to manage their accounts via the handset. The new alerts program can be used by Citi’s corporate treasury service clients and commercial card holders. The alerts program builds on Citi’s extensive mobile strategy for both consumer and business clients with services including applications, alerts, mobile Web sites and advertising."
A Whole Bunch Of Wireless Firms Are Going Into Mobile Banking
"The recent announcement from Canadian mobile operator Rogers Wireless—that it applied to the Minister of Finance to become a bank—confirms that we’re seeing a new trend. Rogers says it has no plans to 'become a full-service deposit-taking financial institution,” but is “actively looking at the mobile payment category.' By applying for bank status, Rogers is serious about being part of the mobile payments space."
Turkey is leading the mobile revolution in the Middle East
"Developing markets are gaining speed and Middle East countries with young populations are at rise. With populations that are truly enthusiastic towards innovation, they are coming on strong in the technological market. Lately, emerging markets’ key focus area has been mobile. Since 2002, mobile penetration has grown 321 percent in developing countries. Meanwhile, it’s only grown 46 percent in developed countries in the same time period."
Meriwest Credit Union Members Enjoy Enhanced Mobile Banking Upgraded iPhone and Android Apps result in 2,500 new downloads
"With over 2,500 new downloads in the past month, Meriwest Credit Union members utilized their Smartphone and upgraded or installed a new version of the Meriwest Mobile Banking application on both the iPhone and Android platforms. The upgraded versions provide enhanced usability, more detail in transaction histories and access to built-in financial tools."
Century Bank and Trust Launches Mobile Banking and Account Alerts
"Century Bank and Trust is excited to announce the launch of free Mobile Banking and Account Alerts. Mobile Banking and Account Alerts put customers in the know and in control 24/7. Manage money on the go- check balances, transfer money, pay bills, receive account alerts and more. With busy schedules and lifestyles, managing finances can be a challenge. Now Mobile Banking and Account Alerts allow customers to stay on top of their finances anytime, anywhere from their cell phones."
"After analyzing the mobile banking offerings of the top 25 retail banks by deposits, Javelin Strategy & Research has declared that JPMorgan Chase has the best, followed closely by Wells Fargo and Bank of America.
The research firm found that Chase offers more mobile banking features than any other bank, including person-to-person payments and personal financial management. The last two years in a row, USAA won this accolade. This year, Javelin researchers evaluated the 23 of the top 25 banks that offer mobile banking. (This is an increase from last year, when 19 of the top 30 banks had it.)"
More Banking Consumers Going Mobile and Getting More Digital
"Tablets, smartphones and mobile devices will increasingly become the primary tools used to access online banking services, and young adults are the most likely to carry their bank in their pockets — but a growing number of other age groups are likely to join them in the very near future. Those are among the findings of Intuit Financial Services Fourth Annual Financial Management Survey, a study fielded in October 2011 involving 1,000 participants across the United States."
Capital One launches sweepstakes to drive mobile banking adoption
"A new mobile sweepstakes from Capital One lets the brand engage with customers in a fun way while encouraging them to try its mobile banking services. Capital One Financial Corp. offers a spectrum of mobile banking services, including apps for both iOS and Android, a feature-rich mobile site, text and voice alerts."
Jumptap Releases Wave Two of Its Ongoing Understanding Mobile Audience Research
"Today, Jumptap, the leader in targeted mobile advertising, released its Wave Two in an ongoing proprietary research series Understanding Mobile Audience. This Wave, based on data from comScore, shows that tablet owners are almost as likely as PC and laptop owners to use their tablet device to make purchases. Sixty three percent of tablet owners make purchases using their tablet device as opposed to the 83 percent of PC owners who do the same. This report follows Jumptap's Wave One in its Understanding Mobile Audience series, which focused on automotive audience data."
Citi banks on mobile alerts for corporate clients
"Financial institution Citi is making its email alert program mobile-friendly after seeing an increased need from consumers to manage their accounts via the handset. The new alerts program can be used by Citi’s corporate treasury service clients and commercial card holders. The alerts program builds on Citi’s extensive mobile strategy for both consumer and business clients with services including applications, alerts, mobile Web sites and advertising."
A Whole Bunch Of Wireless Firms Are Going Into Mobile Banking
"The recent announcement from Canadian mobile operator Rogers Wireless—that it applied to the Minister of Finance to become a bank—confirms that we’re seeing a new trend. Rogers says it has no plans to 'become a full-service deposit-taking financial institution,” but is “actively looking at the mobile payment category.' By applying for bank status, Rogers is serious about being part of the mobile payments space."
Turkey is leading the mobile revolution in the Middle East
"Developing markets are gaining speed and Middle East countries with young populations are at rise. With populations that are truly enthusiastic towards innovation, they are coming on strong in the technological market. Lately, emerging markets’ key focus area has been mobile. Since 2002, mobile penetration has grown 321 percent in developing countries. Meanwhile, it’s only grown 46 percent in developed countries in the same time period."
Meriwest Credit Union Members Enjoy Enhanced Mobile Banking Upgraded iPhone and Android Apps result in 2,500 new downloads
"With over 2,500 new downloads in the past month, Meriwest Credit Union members utilized their Smartphone and upgraded or installed a new version of the Meriwest Mobile Banking application on both the iPhone and Android platforms. The upgraded versions provide enhanced usability, more detail in transaction histories and access to built-in financial tools."
Century Bank and Trust Launches Mobile Banking and Account Alerts
"Century Bank and Trust is excited to announce the launch of free Mobile Banking and Account Alerts. Mobile Banking and Account Alerts put customers in the know and in control 24/7. Manage money on the go- check balances, transfer money, pay bills, receive account alerts and more. With busy schedules and lifestyles, managing finances can be a challenge. Now Mobile Banking and Account Alerts allow customers to stay on top of their finances anytime, anywhere from their cell phones."
Tuesday, November 15, 2011
Mobile Banking Security - Nov 15
BofA on Mobile Risk and Security
"Bank of America's Keith Gordon says securing the mobile channel is much like securing any other banking channel: Controlling risks requires layers of security and controls. But educating customers plays a key security function, too.
Mobile banking has quickly become a primary channel for Bank of America. But the 1ドル.45 trillion bank says mobile adoption and mobile interfaces are changing, and as a pioneer in the mobile arena, BofA is taking strides to stay ahead of the curve."
How safe is mobile banking?
"As more and more aspects of our daily lives depend on the internet, the number of bank account providers offering online banking 'apps' has been rising. But is managing your bank account on a smartphone a good idea?
Lloyds TSB recently launched a free app allowing customers to check their balances, make transfers between Lloyds TSB accounts, pay bills and locate nearby branches and cash machines. It says the app has been downloaded more than 360,000 times in its first month - a clear sign that people welcome the speed and convenience that mobile banking can provide. "
McAfee Warns Consumers of the "Twelve Scams of Christmas"
"Tis the season for consumers to spend more time online - shopping for gifts, looking for great holiday deals on new digital gadgets, e-planning family get-togethers and of course, using online or mobile banking to make sure they can afford it all. But before logging on from a PC, Mac, or mobile device, consumers should look out for the "12 Scams of Christmas," the dozen most dangerous online scams this holiday season, revealed today by McAfee."
Mobile Banking: Consumer Education Needed
"In a recent survey of the United States' top 25 financial institutions, Javelin Strategy & Research found that mobile banking and mobile payments are catching on.
Most institutions appreciate the value of mobile offers; 23 of those top institutions offer some sort of mobile-banking service - SMS/text, downloadable applications, WAP/browser or a combination of all three, also known as a "triple play." That's an improvement from 2009, says Mary Monahan, managing partner and research director at Javelin, when less than 50 percent of the same banking institution set played active roles in the mobile space."
"Bank of America's Keith Gordon says securing the mobile channel is much like securing any other banking channel: Controlling risks requires layers of security and controls. But educating customers plays a key security function, too.
Mobile banking has quickly become a primary channel for Bank of America. But the 1ドル.45 trillion bank says mobile adoption and mobile interfaces are changing, and as a pioneer in the mobile arena, BofA is taking strides to stay ahead of the curve."
How safe is mobile banking?
"As more and more aspects of our daily lives depend on the internet, the number of bank account providers offering online banking 'apps' has been rising. But is managing your bank account on a smartphone a good idea?
Lloyds TSB recently launched a free app allowing customers to check their balances, make transfers between Lloyds TSB accounts, pay bills and locate nearby branches and cash machines. It says the app has been downloaded more than 360,000 times in its first month - a clear sign that people welcome the speed and convenience that mobile banking can provide. "
McAfee Warns Consumers of the "Twelve Scams of Christmas"
"Tis the season for consumers to spend more time online - shopping for gifts, looking for great holiday deals on new digital gadgets, e-planning family get-togethers and of course, using online or mobile banking to make sure they can afford it all. But before logging on from a PC, Mac, or mobile device, consumers should look out for the "12 Scams of Christmas," the dozen most dangerous online scams this holiday season, revealed today by McAfee."
Mobile Banking: Consumer Education Needed
"In a recent survey of the United States' top 25 financial institutions, Javelin Strategy & Research found that mobile banking and mobile payments are catching on.
Most institutions appreciate the value of mobile offers; 23 of those top institutions offer some sort of mobile-banking service - SMS/text, downloadable applications, WAP/browser or a combination of all three, also known as a "triple play." That's an improvement from 2009, says Mary Monahan, managing partner and research director at Javelin, when less than 50 percent of the same banking institution set played active roles in the mobile space."
Sunday, November 13, 2011
Mobile Banking Updates - Nov 13
Javelin's Third Annual Report Reveals the Mobile Offerings of Winners JPMorgan Chase, Wells Fargo, Bank of America, and Others
"Javelin Strategy & Research's latest report -- 2011 Mobile Banking Scorecard: Money Begins to Move -- evaluates the abilities of financial institutions (FIs) to meet consumers' growing mobile banking needs as they evolve from mobile account monitoring to mobile money movement and beyond. Javelin's third Mobile Banking Scorecard examines the 23 mobile banking offerings of the 25 largest retail banking FIs and identifies the best performers in the areas of mobile access, general features, SMS text features, marketing and security. The report spotlights emerging mobile banking trends and outlines the strategies that FIs must deploy to stay ahead of -- and satisfy -- customer demands."
Amex to Invest 100ドル Million in Digital Commerce Startups
"The New York-based credit card company unveiled its plan on Tuesday, saying it would use the funds to invest in early-stage startups involved in digital commerce, including in mobile payments and online marketing. Partnerships with early stage firms will help 'accelerate American Express's digital transformation,' said Harshul Sanghi, managing director of the company's Enterprise Growth Group, in an interview on Monday with American Banker."
"Beam Me Up" - RBS Citizens Expert to Discuss the Evolution of Mobile Banking for Commercial Clients
"'What was only a dream in the days of Star Trek is now a reality to today's small business owners,' says Jim Gifas, Executive Vice President and Head of Global Transaction Services Solutions U.S. of RBS Citizens.'"Because small business owners so often must be out of their offices meeting clients and building their businesses, they have been exceedingly quick to adopt mobile banking technology.'"
Midwest Bank goes mobile: Company to offer banking app
"Mobile banking has arrived in Freeport, via a new app from Midwest Bank. The addition of Midwest Mobile Banking enables a customer to complete most banking tasks via their smart phones. 'We were really surprised how many of our customers used our telebank service and over the past eight to nine years, use of the online banking services has increased exponentially,' said co-CEO Mark Wright."
Mobile Payments Offer Financial Institutions Opportunities With the Unbanked, Pyramid Finds
"A growing ecosystem around mobile commerce and mobile payments has created new opportunities for financial institutions. Decreasing costs and wide availability of mobile devices now allows financial institutions to effectively reach the 50 percent of the population that remains unbanked, according to Jose Magana, Senior Analyst and Pyramid's Practice Leader for Mobile Payments."
"Javelin Strategy & Research's latest report -- 2011 Mobile Banking Scorecard: Money Begins to Move -- evaluates the abilities of financial institutions (FIs) to meet consumers' growing mobile banking needs as they evolve from mobile account monitoring to mobile money movement and beyond. Javelin's third Mobile Banking Scorecard examines the 23 mobile banking offerings of the 25 largest retail banking FIs and identifies the best performers in the areas of mobile access, general features, SMS text features, marketing and security. The report spotlights emerging mobile banking trends and outlines the strategies that FIs must deploy to stay ahead of -- and satisfy -- customer demands."
Amex to Invest 100ドル Million in Digital Commerce Startups
"The New York-based credit card company unveiled its plan on Tuesday, saying it would use the funds to invest in early-stage startups involved in digital commerce, including in mobile payments and online marketing. Partnerships with early stage firms will help 'accelerate American Express's digital transformation,' said Harshul Sanghi, managing director of the company's Enterprise Growth Group, in an interview on Monday with American Banker."
"Beam Me Up" - RBS Citizens Expert to Discuss the Evolution of Mobile Banking for Commercial Clients
"'What was only a dream in the days of Star Trek is now a reality to today's small business owners,' says Jim Gifas, Executive Vice President and Head of Global Transaction Services Solutions U.S. of RBS Citizens.'"Because small business owners so often must be out of their offices meeting clients and building their businesses, they have been exceedingly quick to adopt mobile banking technology.'"
Midwest Bank goes mobile: Company to offer banking app
"Mobile banking has arrived in Freeport, via a new app from Midwest Bank. The addition of Midwest Mobile Banking enables a customer to complete most banking tasks via their smart phones. 'We were really surprised how many of our customers used our telebank service and over the past eight to nine years, use of the online banking services has increased exponentially,' said co-CEO Mark Wright."
Mobile Payments Offer Financial Institutions Opportunities With the Unbanked, Pyramid Finds
"A growing ecosystem around mobile commerce and mobile payments has created new opportunities for financial institutions. Decreasing costs and wide availability of mobile devices now allows financial institutions to effectively reach the 50 percent of the population that remains unbanked, according to Jose Magana, Senior Analyst and Pyramid's Practice Leader for Mobile Payments."
Labels:
American Express,
Javelin Strategy,
Mobile banking,
RBS
Thursday, November 3, 2011
Mobile Banking Updates - Nov 3
Mitek Systems: My Favorite Way to Play the Mobile Banking Boom
"Back in January, I revealed that the mobile banking industry was in a period of rapid transformation. And yet, most investors were completely unaware. Fast-forward and not too much has changed. Sure, Google’s (Nasdaq: GOOG) launch of its highly anticipated near-field communications (NFC) application – Google Wallet – has people buzzing about the potential for mobile payments. But as my colleague, Justin Fritz, recently revealed, mass-market adoption for NFC isn’t happening as quickly as predicted."
Mobile Banking App Ideas Rewarded by Monster Offers in "Pitch That App!!!" Contest
"Monster Offers, a leading mobile banking solutions company and Daily Deal aggregator, announced today its sponsorship of the “Pitch That App!!!” contest hosted by Iconosys. Monster Offers in conjunction with ZalaPay™ will award a 500ドル pre-paid ZalaPay card to the person who showcases the best mobile application idea that integrates mobile payments and mobile banking solutions."
Killer App may not be an app after all
"Over the course of the past several months, we have written profusely about the adoption rates of mobile banking on mobile devices. These devices have been segmented into ‘feature phones’ (that is a fancy way of saying a non-smartphone), Smartphones, and tablets. Between 2009 and 2010, we saw a significant pause in the adoption of mobile banking and online commerce on both feature phones and it was effectively non-existent for tablets. However, in 2011, we saw a significant increase in the use of mobile banking as well as an astonishing penetration of tablets into the marketplace."
Secure Mobile Banking Technology Available for Sale at Upcoming ICAP Patent Brokerage Fall 2011 Live IP Auction November 17th in San Francisco
"ICAP Patent Brokerage, the global leader in intellectual property brokerage and a division of ICAP plc, the world's premier interdealer broker, and ICAP Ocean Tomo Auctions, are offering for sale technology related to secure mobile banking at its upcoming Summit on Patent Monetization and Live IP Auction November 16th & 17th in San Francisco. The Lot is owned by KeyZap Inc. and includes two US patents and six applications."
"Back in January, I revealed that the mobile banking industry was in a period of rapid transformation. And yet, most investors were completely unaware. Fast-forward and not too much has changed. Sure, Google’s (Nasdaq: GOOG) launch of its highly anticipated near-field communications (NFC) application – Google Wallet – has people buzzing about the potential for mobile payments. But as my colleague, Justin Fritz, recently revealed, mass-market adoption for NFC isn’t happening as quickly as predicted."
Mobile Banking App Ideas Rewarded by Monster Offers in "Pitch That App!!!" Contest
"Monster Offers, a leading mobile banking solutions company and Daily Deal aggregator, announced today its sponsorship of the “Pitch That App!!!” contest hosted by Iconosys. Monster Offers in conjunction with ZalaPay™ will award a 500ドル pre-paid ZalaPay card to the person who showcases the best mobile application idea that integrates mobile payments and mobile banking solutions."
Killer App may not be an app after all
"Over the course of the past several months, we have written profusely about the adoption rates of mobile banking on mobile devices. These devices have been segmented into ‘feature phones’ (that is a fancy way of saying a non-smartphone), Smartphones, and tablets. Between 2009 and 2010, we saw a significant pause in the adoption of mobile banking and online commerce on both feature phones and it was effectively non-existent for tablets. However, in 2011, we saw a significant increase in the use of mobile banking as well as an astonishing penetration of tablets into the marketplace."
Secure Mobile Banking Technology Available for Sale at Upcoming ICAP Patent Brokerage Fall 2011 Live IP Auction November 17th in San Francisco
"ICAP Patent Brokerage, the global leader in intellectual property brokerage and a division of ICAP plc, the world's premier interdealer broker, and ICAP Ocean Tomo Auctions, are offering for sale technology related to secure mobile banking at its upcoming Summit on Patent Monetization and Live IP Auction November 16th & 17th in San Francisco. The Lot is owned by KeyZap Inc. and includes two US patents and six applications."
Labels:
Apps,
Javelin Strategy,
KeyZap,
Mitek,
Mobile banking,
mobile wallet,
NFC
Sunday, October 9, 2011
Mobile Banking Updates - Oct 9
As Smartphones near a Key Crossover, Mobile Banking Adoption Soars 60%
"Today’s “Let’s talk iPhone” event epitomizes the fascination that Americans have with their smartphones, the same fascination that is leading to an important crossover. In 2011, the U.S. will cross the 50% mark when more than half of mobile Americans will own smartphones vs. standard or flip phones. This has important implications for mobile banking, as half of smartphone owners conduct mobile banking, they are more likely to appreciate the benefits of mobile banking, to regularly make sticky transactions, and far less likely to give up on mobile banking than those with regular mobile phones. In short, smartphone owners make ideal evangelists for mobile banking."
Show me your mobile, I'll show you who you are
"I expect the day will come when if you really wanted to get to know your bank’s customer, all you would need do is tap her mobile phone. Legally, that is. Multiple developments taking place in mobile financial services are turning smart phones into an all-seeing eye — one that can track every move that in some way involves money, even when it’s not changing hands. It can also give your bank a wealth of information to offer all sorts of other services to its customers."
Citi Relaunches Website with Mobile Flavor
"Most banks design mobile sites as shrunken versions of online banking. Citigroup Inc.'s new website instead takes the lessons of mobile and blows them up for a bigger screen."
Aman Narain on Standard Chartered's Custom-Built Internet and Mobile Bank
"For someone who lived in four countries before moving to Singapore, Aman Narain's resume has an unusual consistency -- he's worked for the same employer, Standard Chartered, since joining the bank right out of college. Narain started in corporate banking, worked in investor and public relations, and then rotated through strategy and mergers and acquisitions."
Scotiabank Expands its Suite of Mobile Banking Apps
"More Scotiabank customers than ever before can carry their bank in their back pocket when they download a Scotiabank mobile app. The Bank announced Friday that a Smartphone application is available to customers in 20 Caribbean countries. This complements the Bank's existing suite of apps, now available for iPhone, BlackBerry and Android users in Canada"
"Today’s “Let’s talk iPhone” event epitomizes the fascination that Americans have with their smartphones, the same fascination that is leading to an important crossover. In 2011, the U.S. will cross the 50% mark when more than half of mobile Americans will own smartphones vs. standard or flip phones. This has important implications for mobile banking, as half of smartphone owners conduct mobile banking, they are more likely to appreciate the benefits of mobile banking, to regularly make sticky transactions, and far less likely to give up on mobile banking than those with regular mobile phones. In short, smartphone owners make ideal evangelists for mobile banking."
Show me your mobile, I'll show you who you are
"I expect the day will come when if you really wanted to get to know your bank’s customer, all you would need do is tap her mobile phone. Legally, that is. Multiple developments taking place in mobile financial services are turning smart phones into an all-seeing eye — one that can track every move that in some way involves money, even when it’s not changing hands. It can also give your bank a wealth of information to offer all sorts of other services to its customers."
Citi Relaunches Website with Mobile Flavor
"Most banks design mobile sites as shrunken versions of online banking. Citigroup Inc.'s new website instead takes the lessons of mobile and blows them up for a bigger screen."
Aman Narain on Standard Chartered's Custom-Built Internet and Mobile Bank
"For someone who lived in four countries before moving to Singapore, Aman Narain's resume has an unusual consistency -- he's worked for the same employer, Standard Chartered, since joining the bank right out of college. Narain started in corporate banking, worked in investor and public relations, and then rotated through strategy and mergers and acquisitions."
Scotiabank Expands its Suite of Mobile Banking Apps
"More Scotiabank customers than ever before can carry their bank in their back pocket when they download a Scotiabank mobile app. The Bank announced Friday that a Smartphone application is available to customers in 20 Caribbean countries. This complements the Bank's existing suite of apps, now available for iPhone, BlackBerry and Android users in Canada"
Labels:
Citi,
Javelin Strategy,
Mobile banking,
Scotiabank,
Standard Charter
Wednesday, August 10, 2011
Mobile Banking Vendors & Research Firms
mFoundry-Powered Mobile Banking Solution Helps Verity CU Serve Members with Apps, Mobile Web and Text
"mFoundry, the fastest-growing mobile banking company in the U.S., announced Verity Credit Union as a customer of its service-based mobile banking platform. Verity Credit Union is the latest credit union to deploy its mBanking solution.
'We were looking for a partner that could deploy mobile banking for us without an arduous on-premise exercise,' said Shari Storm, Chief Marketing Officer, Verity Credit Union. 'mFoundry's excellent deployment track record and their ability to work with our existing online and core processing systems were key factors in our decision process.'"
Meet the Moneyhawks -- Financial Institutions Most Desirable and Profitable Customer Segment
"Javelin Strategy & Research announces its latest research report -- "How to Attract and Keep High-Value 'Moneyhawks': Increase Profitability Through Targeted Multichannel Service Messaging". Javelin identified a market segment known as Moneyhawks who emerged as the most profitable consumer for a Financial Institution. Their high frequency, tech-savvy approach demands and uses a variety of self-service channels and services, including personal finance management (PFM) tools and financial alerts. Javelin identified four distinct segments of consumers, based on their use of and comfort with online and mobile banking, demographic makeup, and tech-buying preferences. The Javelin report, based on surveys conducted with more than 5,100 consumers, shows Financial Institutions (FIs) how to identify, retain and grow these most valuable customers."
Kony Ranked Among Top Mobile Banking Technology Vendors by Tower Group
"Kony, the leading mobile application platform provider, today announced the company has been named a top mobile banking vendor in Tower Group's "Review of North American Consumer Mobile Banking Technology Vendors: Chasing A Moving Target" report."
Webroot Strengthens Its Banking Security Portfolio with Mobile Security
"Webroot, the first Internet security service company, has today announced it is extending mobile security applications to its partners in banking in order to protect their customers who use tablets and smartphones to conduct mobile banking.
The adoption of mobile browsing, social networks, banking and financial transactions increase the threat of phishing and malicious URLs targeting mobile devices. Leveraging Webroot's anti-malware and cloud-based URL scanning technologies, Webroot is now offering banking customers Webroot® Mobile Security for Android to block threats and malicious applications, and to assess the safety of website links before a person clicks on them. Mobile banking security features such as anti-malware, secure browsing, anti-phishing and application profiling will help prevent the theft of online credentials, and protect against mobile payment compromise. Device Locate and Wipe functions will also protect a customer's personal information in the event a mobile device is lost or stolen. Webroot plans to introduce mobile security applications for additional platforms later this year."
Clairmail Reports Record Quarter for Bookings and User Adoption Growth in Q2 2011
"Clairmail, Inc., the leader in mobile banking and payment solutions, today announced the company's continued growth of bookings and user adoption growth, posting its largest quarter on record and further solidifying its position as a market leader servicing over one-third of the top 50 North American Financial Institutions. Additionally, the company posted triple-digit year over year growth in cumulative transactional, user and alert volume. Clairmail is now signing a new mobile user up every 7 seconds, with peak periods recording one user per second."
"mFoundry, the fastest-growing mobile banking company in the U.S., announced Verity Credit Union as a customer of its service-based mobile banking platform. Verity Credit Union is the latest credit union to deploy its mBanking solution.
'We were looking for a partner that could deploy mobile banking for us without an arduous on-premise exercise,' said Shari Storm, Chief Marketing Officer, Verity Credit Union. 'mFoundry's excellent deployment track record and their ability to work with our existing online and core processing systems were key factors in our decision process.'"
Meet the Moneyhawks -- Financial Institutions Most Desirable and Profitable Customer Segment
"Javelin Strategy & Research announces its latest research report -- "How to Attract and Keep High-Value 'Moneyhawks': Increase Profitability Through Targeted Multichannel Service Messaging". Javelin identified a market segment known as Moneyhawks who emerged as the most profitable consumer for a Financial Institution. Their high frequency, tech-savvy approach demands and uses a variety of self-service channels and services, including personal finance management (PFM) tools and financial alerts. Javelin identified four distinct segments of consumers, based on their use of and comfort with online and mobile banking, demographic makeup, and tech-buying preferences. The Javelin report, based on surveys conducted with more than 5,100 consumers, shows Financial Institutions (FIs) how to identify, retain and grow these most valuable customers."
Kony Ranked Among Top Mobile Banking Technology Vendors by Tower Group
"Kony, the leading mobile application platform provider, today announced the company has been named a top mobile banking vendor in Tower Group's "Review of North American Consumer Mobile Banking Technology Vendors: Chasing A Moving Target" report."
Webroot Strengthens Its Banking Security Portfolio with Mobile Security
"Webroot, the first Internet security service company, has today announced it is extending mobile security applications to its partners in banking in order to protect their customers who use tablets and smartphones to conduct mobile banking.
The adoption of mobile browsing, social networks, banking and financial transactions increase the threat of phishing and malicious URLs targeting mobile devices. Leveraging Webroot's anti-malware and cloud-based URL scanning technologies, Webroot is now offering banking customers Webroot® Mobile Security for Android to block threats and malicious applications, and to assess the safety of website links before a person clicks on them. Mobile banking security features such as anti-malware, secure browsing, anti-phishing and application profiling will help prevent the theft of online credentials, and protect against mobile payment compromise. Device Locate and Wipe functions will also protect a customer's personal information in the event a mobile device is lost or stolen. Webroot plans to introduce mobile security applications for additional platforms later this year."
Clairmail Reports Record Quarter for Bookings and User Adoption Growth in Q2 2011
"Clairmail, Inc., the leader in mobile banking and payment solutions, today announced the company's continued growth of bookings and user adoption growth, posting its largest quarter on record and further solidifying its position as a market leader servicing over one-third of the top 50 North American Financial Institutions. Additionally, the company posted triple-digit year over year growth in cumulative transactional, user and alert volume. Clairmail is now signing a new mobile user up every 7 seconds, with peak periods recording one user per second."
Sunday, February 22, 2009
Mobile Banking Updates - Feb 22
CTIA Announces Industry Guidelines for Mobile Financial Services
"The CTIA has published “Best Practices and Guidelines for Mobile Financial Services (MFS)” - which were unanimously approved by America’s leading wireless carrier companies. According to the CTIA, 'this voluntary initiative was developed to provide consumers with a high level of safety and security for mobile banking, commerce and payments products and services.'"
Fiserv Finds Banks Interested in Offering Mobile Deposit Capture
"Fiserv has announced the results of recent market research that quantified the interest among banks and credit unions for mobile deposit capture and gauged their views on potential customer acceptance. Mobile deposit capture is an extension of remote deposit capture (RDC) that enables checks to be deposited anywhere via a mobile phone equipped with a camera to create and send an image of the check."
Nokia partnering with Qualcomm
"Nokia and Qualcomm have announced they will work together on 3G smartphone products, initially for North America. The partners aim at the remaining growth segment of the handset market."
The Mobile Wallet — Conflicting Business models and Evolution
"I just finished a report on the evolution of the mobile wallet, something we see as a key facet to the development of mobile payments. We’re finding that present market conditions and models demonstrate a lack of a business case for investment on the part of carriers to get truly capable, holistic solutions out there. This generally manifests itself in two ways…"
Not Your Father's Bank: Building Online Banking for Gen Y
"Growing up in a world immersed in digital technologies, members of Generation Y have the highest of expectations on how they want to interact with their banks online. Born at the dawn of the digital age in the early 1980s, the oldest among Generation Y have never known a world without personal computers and video games."
Aite Group ranks M-Com and Fiserv as a Top "Triple Play" provider
"Aite Group, LLC, a leading independent research and advisory firm focused on business, technology and regulatory issues and their impact on the financial services industry, has ranked M-Com, the technology behind Fiserv Mobile MoneySM, as a top "triple-play" mobile banking provider."
"The CTIA has published “Best Practices and Guidelines for Mobile Financial Services (MFS)” - which were unanimously approved by America’s leading wireless carrier companies. According to the CTIA, 'this voluntary initiative was developed to provide consumers with a high level of safety and security for mobile banking, commerce and payments products and services.'"
Fiserv Finds Banks Interested in Offering Mobile Deposit Capture
"Fiserv has announced the results of recent market research that quantified the interest among banks and credit unions for mobile deposit capture and gauged their views on potential customer acceptance. Mobile deposit capture is an extension of remote deposit capture (RDC) that enables checks to be deposited anywhere via a mobile phone equipped with a camera to create and send an image of the check."
Nokia partnering with Qualcomm
"Nokia and Qualcomm have announced they will work together on 3G smartphone products, initially for North America. The partners aim at the remaining growth segment of the handset market."
The Mobile Wallet — Conflicting Business models and Evolution
"I just finished a report on the evolution of the mobile wallet, something we see as a key facet to the development of mobile payments. We’re finding that present market conditions and models demonstrate a lack of a business case for investment on the part of carriers to get truly capable, holistic solutions out there. This generally manifests itself in two ways…"
Not Your Father's Bank: Building Online Banking for Gen Y
"Growing up in a world immersed in digital technologies, members of Generation Y have the highest of expectations on how they want to interact with their banks online. Born at the dawn of the digital age in the early 1980s, the oldest among Generation Y have never known a world without personal computers and video games."
Aite Group ranks M-Com and Fiserv as a Top "Triple Play" provider
"Aite Group, LLC, a leading independent research and advisory firm focused on business, technology and regulatory issues and their impact on the financial services industry, has ranked M-Com, the technology behind Fiserv Mobile MoneySM, as a top "triple-play" mobile banking provider."
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CTIA,
Fiserv,
Javelin Strategy,
Nokia,
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