Artificial Intelligence
Work smarter with AI-powered experience research
Take advantage of AI-powered capabilities, pre-vetted by our expert machine learning team. Stay in the driver's seat and let AI empower you by accelerating everything from recruitment to test planning, feedback collection, and analysis.
How to choose and develop the right AI features
Get actionable steps to help you get your AI development right on the first try.
Increase team efficiency
Let AI take care of repetitive tasks, speeding up the research process and letting your team focus on the exciting part — discovering deeper insights, socializing key findings, and influencing strategic decisions.
Accelerate time to insights
Instantly unlock key insights from your experience data with AI-powered features that automatically synthesize large volumes of video, text, and behavioral data to surface key themes, patterns, and insights.
Amplify business impact
Increase the ROI and strategic value of insights by leveraging AI to make research more accessible, digestible, and trustworthy for every team across your organization—while ensuring the highest quality results.
The power of UserTesting AI
Since 2019, UserTesting has invested millions into AI R&D and shipped dozens of new features designed to help organizations get the insights they need to make confident decisions, at scale.
Our dedicated machine learning team continually evaluates and verifies emerging AI technologies including our custom models to ensure our AI features ship with appropriate safeguards.
Our data pipeline automatically generates a special representation of behavioral data, like clicks and scrolls, to produce behavioral transcripts, to uncover insights from verbal and behavioral data.
AI feature spotlight
- info card image for AI insight summaryLearn moreAI Insight summary
Summarize key learnings and important moments from video, text and behavioral data.
- AI survey themesLearn moreAI survey themes
Automatically generate key themes from high volumes of open-ended survey responses
- info card image for friction detectionLearn moreFriction detection
Identify and analyze friction points that users encounter during their interactions with your digital products.
- info card image for AI sentiment analysisLearn moreSentiment analysis
Surfance moments of negative and positive sentiment from user research sessions recordings.
- Insights Hub Page images, abstrationsLearn moreMore AI-powered analysis
Check out all of our AI-powered analysis features in detail
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