Real human insight delivers real ROI
Get an overview of how our end-to-end solution can help you and your team:
- Reach highly targeted and niche audiences on-demand
- Capture perspectives with the broadest set of test methodologies and quickly identify insights with AI and machine-learning-assisted analytics
- Store, analyze, and share insights across your organization
Looking to get paid to test? Go to this page to get started.
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4.4/5
Powering over 3,000 of the world's top brands
How it works
Remove the guesswork and create better experiences
Quickly find and reach your target audiences from any of our purpose-built or partner networks.
See and hear real people share their perspectives as they interact with your brand, products, apps, and prototypes.
Discover insights with machine-learning powered dashboards and visualizations. Validate learnings with higher sample-size studies.
Benchmark your experiences over time and vs. your competitors. Identify areas for opportunity and measure impact over time.
Trusted by leading brands
- To help our customers launch the most compelling digital experiences, we partner with UserTesting to bring human insight into our design process, empowering us with a higher degree of confidence.JaimeJaime Vasquez Principal Experience Architect & Digital Strategist, Adobe Consulting
- Our CEO, Satya Nadella, tells us often that the source of innovation comes from having a deep sense of empathy. And it's true, empathy makes us better innovators. Today, Microsoft is stronger than ever. UserTesting helps our entire company get feedback from our customers at every single point in the journey.TomTom Lorusso Xbox Principal User Research Manager, Microsoft
- In the race for high quality human insights, nobody beats UserTesting. We recruit target users and complete our tests in hours, not weeks. It's our insight engine -- the power unit behind our momentum -- and a key reason why our remote design sprints are seen as so successful by our business leaders.SamSam Howard Senior UX Researcher, DAZN
Forrester: UserTesting delivers a 665% ROI over three years
A recent Total Economic ImpactTM (TEI) Study, conducted by Forrester on behalf of UserTesting, illustrates how organizations using the UserTesting Human Insight Platform can realize 2ドル.03M in value and 665% in ROI over a three-year period.
2ドル.41 Trillion is spent each year on software re-work
There's a cost to not getting it right the first time. Learn from customers early in the process so your team can build and iterate with confidence.
Frequently asked questions
UserTesting enables organizations to understand what it’s like to be their customer with a video-first experience testing platform and access to a global opt-in network of contributors. Through UserTesting’s Human Insight Platform, anyone in an organization can quickly get a vivid, first-person understanding of any experience and build greater customer empathy.
Yes! Sign up to request a trial below if you want to preview the Human Insight Platform before committing to an annual subscription. Or, you can run a test for free now and receive a video of a real person reviewing your website, typically in less than an hour.
Our pricing is very customizable, and the price for each plan varies depending on the number of users, types, and features. The best way to get a quote or range would be to speak to one of our account team members, who will review your specific business needs and ensure you are getting the features you need and not paying for functionality you wouldn't use.
We offer UserTesting’s Education Partner Program that allows qualifying institutions to access the Human Insight Platform platform for free!
We are pleased to offer free and discounted customer experience research services to qualifying charitable organizations through the OneWorld program.
Great question! Amounts range depending on the test type—your dashboard will always show you the amount you'll get paid for each test. Please note that you won’t be paid for the practice test you submit as part of the application to join the UserTesting Contributor Network.
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