Community Insights/2022 Survey Questions

Awareness and Affinity

AA00 This section will ask about the Wikimedia Foundation and the Wikimedia Movement.

AA01 Before taking this survey, had you ever heard of the Wikimedia Foundation? Yes No I’m not sure

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AA02 The Wikimedia Foundation's vision is "a world in which every single human being can freely share in the sum of all knowledge."

How well does this vision represent your values or the work that you do on Wikimedia projects?

Completely Mostly Somewhat Not at all I’m not sure

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AA03 Before taking this survey, had you been aware of the following? Yes No I’m not sure

Wikimedia Movement Strategy process ◯ ◯ ◯

2030 Strategic Direction ◯ ◯ ◯

AA05 How much do you agree or disagree with the following statements? Strongly disagree Disagree Neither agree nor disagree Agree Strongly agree I’m not sure

The Wikimedia Foundation communicates well about their projects and initiatives. ◯ ◯ ◯ ◯ ◯ ◯

I am confident in the Wikimedia Foundation's ability to support the global movement. ◯ ◯ ◯ ◯ ◯ ◯

AA08 This is the central long-term goal of the Wikimedia movement:

By 2030, Wikimedia will become the essential infrastructure of the ecosystem of free knowledge, and anyone who shares our vision will be able to join us.

How relevant is this goal to you personally?

Completely Mostly Somewhat Not at all I’m not sure

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AA09 How much do you agree or disagree with the following statement: The Wikimedia Foundation has the right programs and strategies to support this goal:

By 2030, Wikimedia will become the essential infrastructure of the ecosystem of free knowledge, and anyone who shares our vision will be able to join us.

Strongly disagree Disagree Neither agree nor disagree Agree Strongly agree I’m not

sure

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AA13 How much do you agree or disagree with the following statements? Strongly disagree Disagree Neither agree nor disagree Agree Strongly agree I’m not sure

I would recommend Wikimedia projects as a great place to contribute. ◯ ◯ ◯ ◯ ◯ ◯

The Wikimedia vision is to freely share in the sum of all knowledge. This vision inspires me to contribute more to Wikimedia projects than I would somewhere else. ◯ ◯ ◯ ◯ ◯ ◯

I take pride in contributing to the Wikimedia projects. ◯ ◯ ◯ ◯ ◯ ◯

I expect to be contributing to Wikimedia two years from now. ◯ ◯ ◯ ◯ ◯ ◯

Safety and Inclusion

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SI00 This section will ask about issues of safety and inclusion in Wikimedia spaces. Please remember that you can skip any questions that you do not wish to answer.

SI02 Are there rules or laws where you live that make you hesitant to contribute to Wikipedia or other wiki projects? If so, what are they? Yes No I’m not sure

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Open

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SI13 How much do you agree or disagree with the following statements? Strongly disagree Disagree Neither agree nor disagree Agree Strongly agree I’m not sure

I feel like I belong in the Wikimedia movement. ◯ ◯ ◯ ◯ ◯ ◯

I feel respected in the Wikimedia movement. ◯ ◯ ◯ ◯ ◯ ◯

I feel that my voice is heard in decisions made in my community.

I feel that my voice is heard in decisions made in the Wikimedia movement.

There is open and honest communication between different organizations and groups in the Wikimedia movement. ◯ ◯ ◯ ◯ ◯ ◯

I am satisfied with the Wikimedia movement's decision-making processes. ◯ ◯ ◯ ◯ ◯ ◯

SI16 In the last 12 months, how often have you felt unsafe or uncomfortable contributing to Wikimedia projects online? Never ◯

Once ◯

2-4 times ◯

5-10 times ◯

More than 10 times ◯

I’m not sure ◯

SI22 In the last 12 months, how often have you been harassed, bullied, or attacked in any Wikimedia online or offline space? Never ◯

Once ◯

2-4 times ◯

5-10 times ◯

More than 10 times ◯

I’m not sure ◯

SI28 How much do you agree or disagree with the following statements? Strongly disagree Disagree Neither agree nor disagree Agree Strongly agree I’m not sure

I know how to get help if someone is attacking, bullying, or harassing me on the Wikimedia projects. ◯ ◯ ◯ ◯ ◯ ◯

I am confident that I can get the support I need if I am being attacked, bullied, or harassed. ◯ ◯ ◯ ◯ ◯ ◯

SI34 For the Wikimedia projects you participate in, how much do you agree or disagree with the following statements about user conduct policies? Strongly disagree Disagree Neither agree nor disagree Agree Strongly agree I’m not sure

The user conduct policies on the projects are appropriate for my community or communities. ◯ ◯ ◯ ◯ ◯ ◯

The user conduct policies on the projects are sufficient for my community or communities. ◯ ◯ ◯ ◯ ◯ ◯

I am satisfied with the way user conduct policies are enforced. ◯ ◯ ◯ ◯ ◯ ◯

Project and Event Participation

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PP00 This section will ask about your participation in Wikimedia projects and events.

PP01 In what year did you begin contributing to the Wikimedia movement or its projects? Drop-down menu:

2001-2022, I’m not sure

PP02 In what ways do you participate in the Wikimedia movement? Please check all that apply. I create, contribute, and/or edit content on at least one Wikimedia project (e.g., Wikipedia, Wikimedia Commons, Wikidata, etc.). ◯

I contribute to code and/or software development for MediaWiki or other Wikimedia technical projects. ◯

I serve an on-wiki administrative role (for example, an admin, bureaucrat, or steward). ◯

I organize Wikimedia projects, events, campaigns, or groups. ◯

I am a primary contact or staff of an affiliate. ◯

I am a member of an affiliate. ◯

PP08 Which of the following sources of funding for projects related to Wikipedia or Wikimedia had you heard of before this survey? Select all that apply. Grants or other funding from the Wikimedia Foundation (e.g., Annual Plan Grants, Project Grants, Rapid Grants) ◯

Grants or other funding from Wikimedia Affiliates (e.g., Wikimedia Deutschland, Wikimédia France) ◯

Grants or other funding from non-Wikimedia organizations (specify): ◯

Open

None of the above ◯

PP10 Have you ever applied for or received a grant from the Wikimedia Foundation? Yes, I have applied for a grant or grants and received at least one ◯

Yes, I have applied for a grant or grants but not received one ◯

No, I have never applied for a grant ◯

I'm not sure ◯

Contributors Only

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C00 This section will ask about your experience creating, contributing, or editing content for Wikimedia projects.

C01 In what year did you begin creating, contributing, and/or editing content on a Wikimedia project (e.g., Wikipedia, Wikimedia Commons, Wikidata, etc.)? Drop-down menu:

2001-2022, I’m not sure

C09 How much do you agree or disagree with the following statements? Strongly disagree Disagree Neither agree nor disagree Agree Strongly agree I’m not sure

I am satisfied with how decisions are made in my Wikimedia project or activities. ◯ ◯ ◯ ◯ ◯ ◯

I am confident in the ability of admins on my project to make fair decisions about user conduct issues. ◯ ◯ ◯ ◯ ◯ ◯

C18

(If C01 = 2021 or 2022)

Since you started editing Wikimedia projects, to what extent do you agree or disagree with the following statements: Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree I’m not sure

It has been easy to learn the editing tools. ◯ ◯ ◯ ◯ ◯ ◯

It has been easy to learn editing policies. ◯ ◯ ◯ ◯ ◯ ◯

Learning to edit has been easy. ◯ ◯ ◯ ◯ ◯ ◯

Developers Only

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D00 This section will ask about your experience contributing to code and/or software development for MediaWiki or other Wikimedia technical projects.

D01 In what year did you begin contributing to code and/or software development for MediaWiki or other Wikimedia technical projects? Drop-down menu,

2001-2022, I’m not sure

On-Wiki Roles Only

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ON00 This section will ask about experience in an on-wiki administrative role.

ON01 In what year did you begin serving an on-wiki administrative role (for example, an admin, bureaucrat, or steward)? Drop-down menu,

2001-2022, I’m not sure

ON02 How much do you agree or disagree with the following statements?

When I am presented with a challenge in my on-wiki role:

Strongly disagree Disagree Neither agree nor disagree Agree Strongly agree I’m not sure

I usually know how to address it. ◯ ◯ ◯ ◯ ◯ ◯

I am usually able to address it in the way I think is most appropriate. ◯ ◯ ◯ ◯ ◯ ◯

I usually have the resources I need to address it. ◯ ◯ ◯ ◯ ◯ ◯

Organizers Only

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O00 This section will ask about your experience organizing Wikimedia projects, events, campaigns, or groups.

O01 In what year did you begin organizing Wikimedia projects, events, or groups? Drop-down menu,

2001-2022, I’m not sure

O04 How much do you agree or disagree with the following statements? Strongly disagree Disagree Neither agree nor disagree Agree Strongly agree I’m not sure

I have people who can help me with my Wikimedia events, campaigns, groups, or partnerships. ◯ ◯ ◯ ◯ ◯ ◯

I have access to the right tools or software to implement my Wikimedia events, campaigns, groups, or partnerships. ◯ ◯ ◯ ◯ ◯ ◯

I have access to documentation and training materials to help me implement my Wikimedia events, campaigns, groups, or partnerships. ◯ ◯ ◯ ◯ ◯ ◯

I have access to communications materials and tools that help me reach the people that I want to engage with my events, campaigns, groups, or partnerships. ◯ ◯ ◯ ◯ ◯ ◯

I have access to funding that I need to implement my events, campaigns, groups, or partnerships. ◯ ◯ ◯ ◯ ◯ ◯

Affiliate Members and Representatives Only

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AR00 This section will ask about your experience as a Wikimedia affiliate representative.

AR01 In what year did you start representing an affiliate? Drop-down menu,

2001-2022, I’m not sure

AR## In what year did you become a member of an affiliate? Drop-down menu,

2001-2022, I’m not sure

AR04 How much do you agree or disagree with the following statements? Strongly disagree Disagree Neither agree nor disagree Agree Strongly agree I’m not sure

The Wikimedia Foundation provides the help and support I need to plan and execute my affiliate's activities. ◯ ◯ ◯ ◯ ◯ ◯

AR## Which type of affiliate are you a member of? Select all that apply. User Group ◯

Chapter ◯

Thematic Organization ◯

Demography and Profile

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Note: If you were brought here by clicking a link in the Community Insights survey, simply click your back button in your browser to return to the survey!

DP00 This section will ask about your demographic information. This information is important to the Wikimedia Foundation so that we can make sure we are serving all Wikimedia communities fairly. Please remember that you can skip any questions that you do not wish to answer. By answering these questions, you consent to us processing this data for the purpose of conducting this survey and analyzing the results.

DP01 Where do you currently live? Select Country

Display If DP01=United States of America

DP14 How would you describe your race and/or ethnicity? Select all that apply. American Indian or Alaskan Native ◯

Black or African American ◯

East Asian or East Asian American ◯

Hispanic or Latino ◯

Middle Eastern or North African ◯

Native Hawaiian or other Pacific Islander ◯

South Asian or South Asian American ◯

White or Caucasian ◯

Another race and/or ethnicity not listed above (please state) ◯

Open

I prefer not to say ◯

Display If DP01=England (United Kingdom)

DP15 How would you describe your ethnic group or groups? Select all that apply. Arab or British Arab ◯

Asian or Asian British ◯

Black, African, Caribbean, and/or Black British ◯

White (English, Welsh, Scottish, Northern Irish, or British) ◯

White (Irish) ◯

White (Gypsy or Irish Traveller) ◯

White (Roma) ◯

Another ethnic group not listed above (please state) ◯

Open

I prefer not to say ◯

DP02 What is your age? 18-24 25-34 35-44 45-54 55-64 65-74 75-84 85+ I prefer not to say

◯ ◯ ◯ ◯ ◯ ◯ ◯ ◯ ◯

DP03 Which of these categories describe your gender identity? Select all that apply. Man ◯

Woman ◯

Transgender ◯

Non-binary ◯

Genderqueer ◯

An identity not listed here (please state) ◯

Open

I prefer not to say ◯

DP04 What is the highest level of formal education you have completed? I have no formal schooling ◯

Some primary or elementary school ◯

Primary or elementary school ◯

Lower secondary or middle school ◯

Upper secondary or high school ◯

A post-secondary or university degree ◯

Master's degree or equivalent ◯

Doctoral degree or equivalent ◯

I prefer not to say ◯

DP05 Would you describe the place you live as... A farm or home in the country ◯

A country village ◯

A small city or town ◯

The metropolitan area of a big city (suburbs or outskirts) ◯

A big city ◯

None of the above ◯

Open

I prefer not to say ◯

DP06 What is your native language, or what language are you most fluent in?

English ◯

Español ◯

Deutsch ◯

日本語 ◯

Français ◯

Pусский ◯

Italiano ◯

汉语 ◯

Português ◯

Polski ◯

Nederlands ◯

عربى ◯

فارسی ◯

한국어 ◯

Bahasa Indonesia ◯

Svenska ◯

українська ◯

Čeština ◯

עברית ◯

Tiếng Việt ◯

Another language ◯

Open

I prefer not to say ◯

DP07 What other languages are you fluent in? Select all that apply.

I’m not fluent in any other language. ◯

English ◯

Español ◯

Deutsch ◯

日本語 ◯

Français ◯

Pусский ◯

Italiano ◯

汉语 ◯

Português ◯

Polski ◯

Nederlands ◯

عربى ◯

فارسی ◯

한국어 ◯

Bahasa Indonesia ◯

Svenska ◯

українська ◯

Čeština ◯

עברית ◯

Tiếng Việt ◯

Another language or languages ◯

Open

I prefer not to say ◯

DP13 Have you ever worked for pay for the Wikimedia Foundation or other Wikimedia entities? I have never worked for pay for the Wikimedia Foundation or other Wikimedia entities. ◯

I have previously worked for pay, but do not currently work for pay, for the Wikimedia Foundation or other Wikimedia entities. ◯

I currently work for pay for the Wikimedia Foundation or another Wikimedia entity. ◯

I have not worked for pay for the Wikimedia Foundation, but my work has been supported by a Wikimedia grant. ◯

I prefer not to say ◯

Subsection: Pilot Demographic Questions

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Why do you ask these questions, and why in this way?

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These three questions are adapted from the 2018 European Social Survey Questionnaire (Questions C18, C19, and C26). The aim of asking these questions is to find out more about:

the diversity of our movement so we can better understand where knowledge on Wikimedia projects "comes from,"
as well as the structural challenges our movement members may face in their local contexts.

We aim to do this without asking for too much identifying information about community members, and attempt to ask questions which can be applied broadly across social contexts. Of course, not all of these concepts are relevant to every culture or language. We attempt to leave space for respondents to fill in their own experiences and especially to provide feedback for how we can improve questions for places and languages where these pilot questions simply do not make sense to capture peoples' lived experiences.

DPP00 This year, we are testing some demographic questions related to group identities to better understand the experiences around inclusion that contributors may face in their lives. Help us by answering these questions and providing your feedback below.

Remember that you can skip any question you do not wish to answer.

DPP01 Do you belong to a minority ethnic group in the country where you currently live? Yes ◯

No ◯

I’m not sure ◯

I prefer not to say ◯

DPP02 Sometimes people are discriminated against based on characteristics like abilities, physical appearance, or group belonging.

Would you describe yourself as a member of a group that has been discriminated against in the country where you currently live?

Yes ◯

No ◯

I’m not sure ◯

I prefer not to say ◯

DPP03

(Display if DPP02 = Yes)

On what grounds is your group discriminated against? Nationality ◯

Skin color or race ◯

Religion ◯

Language ◯

Ethnic group ◯

Disability ◯

Social or economic class ◯

Other (open) ◯

I prefer not to say ◯

DPP04 Do the questions above make sense for your national, cultural, or other local context? Yes ◯

No ◯

I’m not sure ◯

I prefer not to say ◯

DPP04B

(Display if DPP04 = No)

Can you tell us more about why these questions do not make sense? Open

DPP06 Do you have any feedback, suggestions for improvement, or other comments about these pilot questions? Open

End

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Is there anything you would like to share with us about your experience taking this survey? Open

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