The Chapters Dialogue project is all about understanding, not about presenting solutions. The following "insights" rather are an extensive summary of the interviews Kira conducted and the stories she was told.

The chapter about the Insights is divided into several sub-chapters:

• Cause, Motivation and the tendency to form groups
  Cause, Motivation and the tendency to form groups
• Hiding and insecurity & Exploring new territory
  Hiding and insecurity & Exploring new territory
• Defining volunteers and community & Diversity of Chapters
  Defining volunteers and community & Diversity of Chapters

• Measuring success
  Measuring success
• Fundraising and funds dissemination
  Fundraising and funds dissemination
• Role of the Wikimedia Foundation
  Role of the Wikimedia Foundation

• Challenges for Chapters
  Challenges for Chapters
• Organisational and Chapter development
  Organisational and Chapter development
• Reciprocal perceptions
  Reciprocal perceptions