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Support

This page lists known issues and workarounds for 3D Maps in Maps JavaScript features.

Enable hardware acceleration

In order to support 3D Maps, hardware acceleration must be enabled in most browsers. To enable hardware acceleration in Chrome and Microsoft Edge, open Settings, select System, and ensure that Use hardware acceleration when available is enabled.

Map initialization changes on February 20, 2025

If you created an experimental v=alpha Maps JavaScript API 3D map before February 20th 2025 (prior to version 3.60.1) and encounter a map error or black or blank map, you need to update your code to continue using the Maps JavaScript API 3D map features.

A new mode option on Map3DElement must now be set for 3D Map to be rendered (2 new values HYBRID and SATELLITE are available). The existing defaultLabelsDisabled option is removed, set the mode to either HYBRID or SATELLITE.

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Last updated 2025年11月21日 UTC.