How to contact your device manufacturer or mobile carrier for support

Your device manufacturer or mobile carrier is often the best place to get help for some phone issues.

To get help with your phone or tablet, find your manufacturer or carrier below. This list might not include all manufacturers and carriers available in your region.

For issues related to your device’s hardware: Buttons, speakers, screens, cameras, or other features, contact your device manufacturer.
For issues related to your device’s cellular connectivity: Phone calls, voicemail, mobile data, or other services, contact your mobile carrier.
For issues related to your device’s software: Android settings, Bluetooth, sharing, or other software-related issues, you can search for your issue in the Help Center or ask a question in the Android Help Community.

Find out which manufacturer & carrier can help you

On most phones, you can find your manufacturer and carrier in the Settings app.

Open your device's Settings app.
Tap About phone.
- To find manufacturer info: Tap Model & hardware.
- To find carrier info:
  1. Tap SIM status.
  2. Check under "Network."

Popular manufacturers

Manufacturer	Help page
Samsung	Go to Samsung's support site
Xiaomi	Go to Xiaomi's support site
Vivo	Go to Vivo’s support site
Oppo	Go to Oppo's support site
Honor	Go to Honor’s support site
Lenovo	Go to Lenovo's support site
Huawei	Go to Huawei's support site
realme	Go to realme’s support site

More manufacturers

Manufacturer Help page

Asus Go to Asus's support site

Google Pixel Go to the Pixel Help Center

Kyocera Go to Kyocera's support site

Microsoft Go to Microsoft's support site

Motorola Go to Motorola's support site

Multilaser Go to Multilaser's support site

Nokia Go to Nokia's support site

Positivo Go to Positivo's support site

Realme Go to Realme's support site

Sharp Go to Sharp's support site

Sony Go to Sony's support site

Symphony Go to Symphony's support site

Vivo Go to Vivo's support site

Walton Go to Walton's support site

Wiko Go to Wiko's support site

Popular carriers

US & Canada

Carrier	Help page
AT&T	Go to AT&T's support site
Bell	Go to Bell's support site
Freedom	Go to Freedom's support site
Google Fi Wireless	Go to Google Fi Wireless Help Center
Metro by T-Mobile	Go to Metro by T-Mobile's support site
Rogers	Go to Rogers's support site
Sprint	Go to Sprint's support site
T-Mobile	Go to T-Mobile's support site
TELUS	Go to TELUS's support site
Verizon	Go to Verizon's support site
Videotron	Go to Videotron's support site

Latin America & South America

Carrier	Help page
AT&T MX	Go to AT&T MX's support site
Claro	Go to Claro's support site
Google Fi Wireless	Go to Google Fi Wireless Help Center
Movistar	Go to Movistar's support site
Oi	Go to Oi's support site
Telcel	Go to Telcel's support site
Telecom Personal	Go to Personal's support site
Tigo	Go to Tigo's support site
TIM Brazil	Go to TIM's support site
Videotron	Go to Videotron's support site
Vivo	Go to Vivo's support site

Europe & Africa

Carrier	Help page
Beeline	Go to Beeline's support site
Bouygues	Go to Bouygues's support site
Cell C	Go to Cell C's support site
Etisalat Misr	Go to Etisalat Misr's support site
Free Mobile	Go to Free's support site
Hi3G	Go to Hi3G's support site
Kyivstar	Go to Kyivstar's support site
Movistar España	Go to Movistar España's support site
MTN South Africa	Go to MTN South Africa's support site
MTS PJSC	Go to MTS PJSC's support site
Orange	Go to Orange's support site
Play	Go to Play's support site
SFR	Go to SFR's support site
T-Mobile	Go to T-Mobile's support site
Tele2 LT	Go to Tele2 LT's support site
Telecom Egypt	Go to Telecom Egypt's support site
Telecom Italia	Go to Telecom Italia's support site
Telefonica Deutschland	Go to Telefonica Deutschland's support site
Telekom	Go to Telekom's support site
Telenor	Go to Telenor's support site
Telia	Go to Telia's support site
Telkom	Go to Telkom's support site
Turk Telecom	Go to Turk Telecom's support site
Turkcell	Go to Turkcell's support site
Vodacom	Go to Vodacom's support site
Vodafone	Go to Vodafone's support site
Wind Tre	Go to Wind Tre's support site

Asia

Carriers	Help page
Airtel	Go to Airtel's support site
AIS	Go to AIS's support site
Banglalink	Go to Banglalink's support site
Celcom	Go to Celcom's support site
Chungwha (中華電信)	Go to Chungwha's support site
Digi	Go to Digi's support site
DOCOMO	Go to DOCOMO's support site
DTAC	Go to DTAC's support site
Far EasTone (遠傳電信)	Go to Far EasTone's support site
Globe	Go to Globe's support site
Grameen	Go to Grameen's support site
Indosat	Go to Indosat's support site
Jazz	Go to Jazz's support site
KDDI	Go to KDDI's support site
KT Mobile	Go to KT's support site
LG U+	Go to the LG U+ support site
Lifecell	Go to Lifecell's support site
Maxis Mobile	Go to Maxis's support site
MobiFone	Go to MobiFone's support site
PLDT	Go to PLDT's support site
Reliance Jio	Go to Reliance Jio's support site
Robi	Go to Robi's support site
Softbank	Go to Softbank's support site
T-World	Go to T-World's support site
Taiwan Mobile (台湾大哥大)	Go to Taiwan Mobile's support site
Telenor	Go to Telenor's support site
Telkomsel	Go to Telkomsel's support site
True	Go to True's support site
Viettel	Go to Viettel's support site
Vinaphone	Go to Vinaphone's support site
Vodafone India/Idea India	Go to Vodafone India's support site
Vodafone UA	Go to Vodafone UA's support site
XL Axiata	Go to XL Axiata's support site
Zong	Go to Zong's support site

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