Some products and features are in the process of being renamed. Generative playbook and flow features are also being migrated to a single consolidated console. See the details.
Data application levels
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Conversational Agents (Dialogflow CX) data is applied at different levels, depending on the type of data. For example, NLU settings are applied at the flow version level. This means that each flow version can have its own NLU settings. The following describes the levels:
| Level | Data |
|---|---|
| Project (applies to all agents, environments, and flow versions in the project) | Security settings (although each agent can select different settings defined for the project) Location settings |
| Agent (applies to all environments and flow versions in the agent) | All agent settings, except flow-specific settings |
| Environment | None |
| Flow version | A snapshot of all agent resources (intents, entities, webhooks, and so on), all flow resources (pages), and all flow settings |