Field Label | Description |
---|---|
Submitter | User who originally submitted the item |
Submitted | Date and time of the initial submission |
Closed on | Date and time when the item status was changed to 'Closed' |
Category | Generally high level modules or functionalities of the software (e.g. User interface, Configuration Manager, etc) |
Priority | How quickly the item should be handled (Immediate, Normal, Low, Later,...) |
Status | Current status of the item |
Privacy | Whether the item can be seen by members of the group only or anybody |
Votes | How many votes this item received. |
Assigned to | Who is in charge of handling the item |
Originator Email | Email address of the person who submitted the item (if different from the submitter field, add address to CC list) |
Open/Closed | Most basic status of the item: is the item considered as dealt with or not. |
Discussion Lock | Determines whether comments can still be added to the item |
Comment Type | Nature of the comment |
Summary | One line description of the item |
Original Submission | Full description of the item |
Updated | Last time the item was updated |
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