1. Service hours
As a rule, the Online Residence Application System of the Immigration Services Agency, Ministry of Justice (hereinafter referred to as "the System") is available 24 hours a day, 365 days a year; provided, however, that the operation of the System may be suspended for system maintenance purposes or other purposes without prior notice to the users.
The electronic certificates recorded on Individual Number Card cannot be verified in some cases depending on the operational status of the Japanese Public Key Infrastructure provided by the Japan Agency for Local Authority Information Systems. For the operational status of this service, please check with its portal site, etc.
2. Copyright
The copyright to the system, owned by the Ministry of Justice and protected under international treaties and the Copyright Act of Japan, shall not be transferred to a third party.
3. Prohibited matters
The following acts are prohibited when using this system.
(1) Use of the system for any purpose other than the purpose of making application to the Director General of the Regional Immigration Services Bureau.
(2) Unauthorized access to the System;
(3) Modification or distribution of any programs provided to the users by the system of the Immigration Services Agency of the Ministry of Justice without permission from the Immigration Services Agency of the Ministry of Justice;
(4) Deliberate interference with the management and operation of the System;
(5) Deliberate sending of files infected with viruses to the System;
(6) Impersonating another user
4. Disclaimer
Your User ID and password to the System, which identify you as you use the System, must be kept secure at all times.
Each user is responsible for keeping their User ID and password secure and liable for any consequential damages arising from the management of them. The Immigration Services Agency of the Ministry of Justice shall not assume any responsibility for such damages.
The users shall assume any responsibility arising from the control of their Individual Number Card, the Certificates of Proxy Notification, and the control deriving therefrom, while the Immigration Services Agency of the Ministry of Justice disclaims all liability or responsibility thereof.
5. Type of information to be collected and the purposes for which the information will be used
(1) The System collects information pertaining to application under the provisions of the Immigration Control and Refugee Recognition Act and related Ministerial Ordinances. The collected information shall be used in accordance with the provisions of the Immigration Control and Refugee Recognition Act and related Ministerial Ordinances. The collected information shall also be properly managed by giving consideration to the protection of individual users' rights and interests in accordance with the Act on the Protection of Personal Information.
(2) The System, which has the ability to acquire a user audit trail, may acquire, save, monitor and analyze audit trail data.
The identification using Individual Number Card is intended to confirm the identity of the applicant by validating its electronic certificate, and not for the Agency to collect its number.
6. Changes in the terms and conditions of use
The Immigration Services Agency of the Ministry of Justice may make changes to the Terms of Use when it finds necessary without prior notice to the users. Any users who use the System following any revision to the Terms of Use are deemed to have agreed to the revised Terms of Use.