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Analytics, insights, and optimization

Our analytics expertise and capabilities support insight-driven business strategy and optimization.
Through a measurement approach focused on constant learning and with advanced analytics methods to gain a deeper understanding of audiences, we provide analyses and data storytelling to quickly distill insights for stakeholders. This enables clients to optimize communications and better connect with their audiences.

Data visualization

A combination of art with science—data visualization results in powerful storytelling that enables easy-to-access insights that inform business strategy.

But it goes beyond dashboards, scorecards, and reports. It’s a part of how we deliver analyses, with charts and graphs that help bring the story to life and keep stakeholders informed on business impact and ROI.

Advanced predictive modeling

Discover key populations and hidden sub-groups to maximize personalization and enhance the customer experience.

No two customers are the same, so they shouldn’t be treated like they are. Segmentation should align to top-line business goals but allow enough granularity for meaningful personalization.

Testing and optimization

We help clients harness the power of their data and gain deeper understanding and insights about their customers using advanced predictive analytics.

This enables us to optimize communications, find differences between segments, and provide detailed multivariate profiles.

Industry and competitive trends

Our deep consumer and competitor knowledge in a variety of industries provides insights and inspiration to brands at the beginning of new initiatives and during business and performance review phases.

We present the latest industry developments, competitive insights, best-in-class examples, and best practices with relevant recommendations for brands and audiences.

Our services

Experience strategy and design

  • User experience design
  • Journey mapping
  • User research and usability testing;
  • Content strategy
  • Lifecycle communications strategy
  • Consumer and brand research
How we think
Explore all insights
Article
How influencers are reshaping EU public communication
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Article
Meet ICF Next’s Creative Collective
E863CFDC-E4F9-44F8-A33B-EC91C168E6EA Created with sketchtool.
Article
Connecting with real voices for long-lasting impact
E863CFDC-E4F9-44F8-A33B-EC91C168E6EA Created with sketchtool.

Our work

Client story

Media trips: Enhancing global awareness of local content

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Client story

Helping the European Commission promote the rule of law in the EU

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Client story

Celebrating 20 years of Hungary’s membership in the EU

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Let's talk.

ICF Next

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