Filing Reminders and Notifications to file your Annual Returns (ARs)/Annual Declaration (ADs)

ACRA provides reminder notifications to help companies and Limited Liability Partnerships (LLPs) with compliance obligations to meet filing deadlines.

1. Pop-up Alerts on Bizfile Portal

You will see pop-up alerts when you log in to Bizfile if:

• your entity’s filing deadline is approaching, or
• your entity’s filing is overdue.
  

For Corporate Service Providers, you will receive alerts for your client’s entity when you switch to your client’s entity profile.

2. Email Notifications

Position holders will also receive email notifications on your entity’s filing deadlines.

Keep your email address updated: Log in to Bizfile and update your email address under "My Profile" to ensure you receive these notifications.

FAQs

1. Why is ACRA implementing these notification features?

A: These notification features are part of our ongoing efforts to support entities in meeting their annual return/declaration filing deadlines so as to avoid late filing penalties.

2. How will these notifications benefit me?

A: These notifications remind you to file your annual returns/declarations on time and avoid any penalties for missing filing deadlines. If you have already missed an earlier filing deadline, please file immediately and pay the relevant penalties to avoid further enforcement action.

3. When will I see the pop-up alerts on Bizfile?

A: You will automatically see the pop-up alerts when you log in to your Bizfile account if:

• Your filing deadline is approaching; or(削除) (削除ここまで)
• Your filing is overdue.

The alerts are automatically enabled for all users. No set-up is required.

4. When will ACRA send the email notification to remind me of my annual return/declaration deadline?

A: Email reminders are sent one month before your AR/AD filing deadline. For example, if your Annual Return is due in March, you will receive the notification in February. These notifications are sent to the registered email addresses of position holders (directors, company secretaries, managers and partners).

To receive the notification, please ensure that your email address is updated. You can do so by logging in to Bizfile and checking your email address under "My Profile".

5. What if I did not receive the email notification?

A: You will not receive an email notification if you have already filed the AR/AD. If you have not filed the AR/AD and still did not receive an email notification, please check your spam or junk folders. You may also wish to verify your email address by logging in to Bizfile and checking under "My Profile".

Note: You will see the pop-up alerts when you log in to Bizfile, regardless of whether your email is up to date.

6. I am a director and secretary of multiple entities. Will I receive multiple email notifications for each entity?

A: You will receive one email notification for each entity. You will also see pop-up alerts for each entity when you log in to the entity’s Bizfile profile.

7. Will ACRA send me notifications for other types of annual obligations?

A: ACRA will only send notifications (both pop-up alerts and emails) for the filing of annual returns/declarations. To check if you have other statutory filing obligations, you can log in to Bizfile and refer to the "Pending Your Action" tab.

8. How can I opt-out of these notifications?

A: These notifications cannot be disabled as they serve as important reminders to help you meet your annual filing obligations.

9. What if I have questions about the annual return and declaration process?

A: If you have questions about the annual return/declaration process, you can refer to the guide on Filing Annual Returns for assistance. Alternatively, you can contact our helpdesk.

10. I have received an email notification informing me of my annual return and declaration obligations. How can I tell if it is a legitimate email from ACRA?

A: To verify the legitimacy of the email notifications, check that the sender's email address is from an official ACRA or gov.sg domain (e.g. @acra.gov.sg).

ACRA will not ask for any personal information or login credentials via email notifications or pop-up alerts. Find out more on how to protect yourself against scams.

11. What should I do if I have questions about the notifications for annual returns/declarations?

A: If you have any questions/feedback about the notifications, you can send your feedback to acra_cd@acra.gov.sg.