The VGL is committed to providing its clients with the best possible testing service using generally accepted and validated testing methods to ensure the quality, accuracy, and reliability of test results through established policies, procedures, and standard operating protocols. VGL personnel implement those policies, procedures, and protocols in all of their professional activities. The management team is dedicated to meeting the needs and expectations of both clients and employees through adherence to these policies based on internationally accepted standards, and to the continued improvement of the procedures through client and employee feedback and periodic reviews.