Information for IQC members

IQC members at a gathering

Whether you are a faculty member, researcher, student, visitor or staff member, the Institute for Quantum Computing (IQC) has curated a list of resources to support your success at the University of Waterloo.

Need help? Here's who to contact

Topic

Contact
QNC reception, updates to website contacts Lori Jacobs
RAC and RA 2 reception Christine Dietrich
Graduate studies/Student inquiries Paula Roser
Outreach activities John Donohue
Internal and external communications, news stories and media requests Naomi Grosman
VIP visitors and tours, event planning and execution, industry relations Caity Dyck
Leadership communications, government relations, crisis communications Kayleigh Platz
Website updates, event promotion, email and social media marketing Taku Mudzongo
Technical assistance IT staff
Lab safety protocols and maintenance Jose (Roberto) Romero
Visitor program inquiries Matt Fries
Finance Matt Schumacher
Strategic planning, partnerships and institute operations Siobhan Stables

Stay informed

As a member of IQC, you'll receive important updates and announcements, the weekly newsletter (IQC Insider) and alerts about upcoming colloquiums, seminars, talks and other events.

Email IQC’s communications team by 12 p.m. Wednesday if you’d like content included in the next weekly newsletter.

Event sponsorship

Are you organizing an event that promotes scientific collaboration and supports research advancement?

Complete the event sponsorship request form below for sponsorship consideration. The sponsorship committee reviews each request and responds within 4 to 6 weeks.

Administration

Reach out for help with:

  • Issuing keys, fob problems, or lab access
  • Booking meeting rooms
  • VIP parking requests
  • Mailroom or mailing concerns
  • Office furnishings (e.g., desks, chairs, shelving)
  • Desktop phone issues
  • Building concerns (e.g., elevators, hazards)
  • Kitchen, office, or whiteboard supplies
  • Signage or bulletin board notices

If you’re an IQC member or visitor, please use the following online forms to request assistance from the reception.

red decorative arrow

Submit a request or report a problem

red decorative arrow

Request parking

red decorative arrow

Book a room

For all other general inquiries, email iqc.reception@uwaterloo.ca. Staff at QNC and RAC will ensure the correct person gets back to you.

Communications and Strategic Initiatives (CSI)

We help share quantum with the world through marketing, communications, data reporting, scientific outreach, government and stakeholder relations, external and internal events.

  • News and media: News articles, press releases, media interviews, and researcher profiles to highlight and promote your work.
  • IQC Insider: Stay informed with the internal weekly newsletter for IQC members. Email IQC’s communications team by 12 p.m. Wednesday if you’d like content included in the next weekly newsletter.
  • Public engagement: Opportunities to participate in public events and speaking engagements.
  • Industry connections: Explore commercialization and industry collaboration opportunities.
  • Conference support: Access materials like presentation slides, swag, and brochures for conferences.
  • Website support: Assistance with creating or updating your profile and showcasing your research on the IQC website or help with your research group website.
  • Social media presence: Amplify your research and events through IQC’s social media accounts: Facebook, Instagram, LinkedIn, X (formerly Twitter) and YouTube.

For all enquiries email us at iqc-csi@uwaterloo.ca.

Finance

For the following items please reach out to the IQC finance team member for your research group.

Unit4: Procurement system for purchasing lab supplies.

Concur: System for reimbursing UW business-related travel and non-travel expenses.

Travel claims: Contact us before booking conference attendance or making travel arrangements.

Computer purchases: Assistance with coordinating purchases (in collaboration with the IQC Tech Team).

Research grant guidance: Support with eligible expenses and compliance for research grants.

Shipping requests: Assistance with processing shipments.

GRS payments: Guidance on Graduate Research Studentship (GRS) payments.

TA and RA hiring: Support with Workday (HR system) for hiring Teaching Assistants (TAs) and Research Assistants (RAs).

Campus resources: Connect you with the appropriate resources or departments on campus.

Contact Research group principal investigator
Jeannie Bairos Lütkenhaus - executive director expenses/activity only
Michele Roche Lütkenhaus - research group, Ben-David, Bajcsy, Cleve, Mariantoni, Schaeffer
Amber Wang Hauer, Islam, Jamison, Jennewein, Lupascu, Muschik, Resch, Senko, Laflamme
Chin Lee Wilson, Emerson, Leung, Gosset, Mosca, Nayak, Slofstra, Smith
Sarah Wang Baugh, Budakian, Miao, Pushin, Reimer, Tsen

Technology/IT services

QuTask - IQC’s Technology Services request portal

If you are an IQC member or an IQC visitor, please use the options below (and the associated online forms) to request assistance from the Institute.

  • General

  • Printing resources

  • Software and systems

  • Operational Requests

  • Visual Technologies

IQC Technology Services Handbook

This resource contains frequently asked questions, guides, and general information regarding infrastructure technologies operated by IQC.

  • Services

    • Printing, Poster Printing, Equipment sign in/out, E-Waste Collection, Digital Research Alliance, Higher-Performance Workstations (HPWs)

  • Visual technology

    • Headshots, Videography and photographic documentation, QNC 2101 Boardroom, Presentation tools

To access the service handbook remotely from home, a VPN connection is required for secure and authorized access to the internal network.

IQC Resources

Mail room locations and processes

Mail is delivered/picked up via Central Stores for both of the mail room locations:

  • QNC - Your mailbox is located in QNC-3102. Please use University of Waterloo’s main address for all incoming deliveries. Always include your name and building/room number. You may also have a mailbox in your home department.
  • RAC/RAC2 - Your mailbox is located in the RAC building, RAC-1001.

NOTE: You may also have a mailbox in your home department.

Internal mail, envelopes, locations, address to use for shipping

  • Internal/On-campus mail - Please use on-campus envelopes available in mail room for all internal mail.
  • Envelopes - On-campus envelopes for internal mail, along with return addressed envelopes for external mail are available in mail room.
  • Address used when requesting a shipment to be received - Please use University of Waterloo’s main address for all incoming deliveries, also include: IQC, your name and building/room number.

Parking

Templates, presentation and branding resources

What's happening at IQC

Events

News

Campus safety

Stay informed and prepared with Regroup Mobile, the University of Waterloo’s new Emergency Notification System . Download the app or visit the website to learn more about staying safe on campus and accessing critical emergency resources.