I have problem with so old version Magento (customer didn't moved for a whole time). I can login in admin panel, but nothing can press. No one button, any action, nothing.
I tried this one: increased
memory_limit = 128M
and clear cache
sync; echo 3 > /proc/sys/vm/drop_caches
But nothing happens(
1 Answer 1
To debug this,
Initial Steps to identify the issue
check the browser console to get any errors reported
check the system.log and exception.log in var/log directories
check the PHP and Webserver (Apache / Ngingx) logs
If its a production store, enable the maintenance mode (add the maintenance.flag) and enable the developer mode in index.php file
Mage::setIsDeveloperMode(true); // Enables Developer Mode
You can also keep the store in production mode and enable the developer mode only for your IP in index.php
$allowed = array('xx.xxx.xx.xxx);
if (in_array($ip, $allowed)) {
Mage::setIsDeveloperMode(true); // Enables Developer Mode
ini_set('display_errors', 1); // lets also set this, though turning on developer mode is sufficient
error_reporting(E_ALL & ~E_WARNING & ~E_NOTICE);
}
These steps are very much sufficient to get the actual error behind the issue that you face.
As a sidenote, Have been working with Magento since 1.3.x. days and these steps are so basic and fundamental to solve the page loading issues due to non-explicit fatal errors / exceptions, that every backend magento developer should know.