Magento 2.3.3 Error Failed address validation: %1

Question

Using Paypal , after placing an order customer is directed to paypal , inputs the email CC information and etc and is directed back to magento where they choose shipping and then click on place order.

I am getting this error:

Failed address validation %1

In the system log : Failed address validation, Email has a wrong format However Email is valid with Paypal email address.

Any help would be appreciated.

The full error is:

main.CRITICAL: Exception message: Failed address validation: Email has a wrong format

Trace:

1 Magento\Quote\Model\QuoteManagement->submitQuote()

called at [vendor/magento/module-quote/Model/QuoteManagement.php:447]

2 Magento\Quote\Model\QuoteManagement->submit() called at [vendor/magento/module-paypal/Model/Express/Checkout.php:807]

Any help would be appreciated Thanks

• Arsalan Ul Haq: did you find any solution?
• Mohammed Joraid: Did you solve this issue?
• Mohammed Joraid: Looks like Customers -> Enable Auto Group Assignment set to "No" fixed the issue. I'm still testing to confirm this.

Answer 1

According to the bug reports on get such as /issues/29473 and issues/25399.

Both suggest that the option

Enable Automatic Assignment to Customer Group

is causing the issue when set to "Yes" in the

Customers > Customer configuration settings section.

Thus, setting this option to No will provide a workaround the checkout issue.

Setting "Store > Configuration > Customers > Customer Configuration > Enable Automatic Assignment to Customer Group" to "No"

Also:

PayPal Express Checkout configured with option "Skip Order Review Step" to "No"

Paypal setting may contribute to the issue, it did not in my case as I once changed the customer auto assignment to No the issue was fixed.