Upload buttons missing because of broken Flex uploader?

Question

I know this has been discussed several times, but I could not find any information on my problem. I guess its due to patch 8788. This is an older 1.7.0.2 store and whenever I open a product to upload images the buttons are missing.

I get JavaScript errors so I checked the source using the dev tools in Chrome. In the srouce it looks like this:

 = new Flex.Uploader('id_866e99d3098a9212b06b94f068f22b75_Uploader', '', );

The source in uploader.phtml looks like this:

<?php echo $this->getJsObjectName() ?> = new Flex.Uploader('<?php echo $this->getHtmlId() ?>', '<?php echo $this->getUploaderUrl('media/uploader.swf') ?>', <?php echo $this->getConfigJson() ?>);

So as it seems $this->getJsObjectName() and the other similiar calls return nothing. Any ideas why and how to fix?

Thanks!

Answer 1

I had a similar issue with Magento 1.7.x this article solved my problem

• Arnie: What exactly do you mean? I am not using the CreareSEO Extension by the way.
• Andrew: I mean that I have done changes like here: github.com/adampmoss/CreareSEO/pull/78/…

Answer 2

These buttons are coming from flash.So check your media folder on following location

design/adminhtml/default/default/template/media

if there is no media folder then copy from fresh magento

This will solve your problem :) if not Try solution from below links https://stackoverflow.com/questions/15022532/image-upload-buttons-are-missing-in-magento-in-back-end

• Arnie: I found that, too, but I want to fix the problem without that please :)
• Rakesh Donga: i have updated my answer please check it
• Arnie: Yeah, but the folders and the correct content are there, cache cleared as well.
• Rakesh Donga: Please check to see if the following files are in their proper places: /skin/adminhtml/default/default/media/uploader.swf /skin/adminhtml/default/default/media/uploaderSingle.swf /skin/adminhtml/default/default/media/editor.swf /skin/adminhtml/default/default/media/flex.swf /app/design/adminhtml/default/default/template/media/uploader.phtml /app/design/adminhtml/default/default/template/media/editor.phtml