In my store when I try to place order, it is not completing order placing process instead it is coming back to Shopping cart page with All products listed.
Server is very slow stated by the google chrome in Console.
I tried to Check the errors using inspect element. But I could not recognise the errors.
than I checked the error logs in {Magento root folder}/Var/log/
Exception.log
Debug.Log
System.log
After I tested the Payment When I check the Logs, I could not find any entries in Exceptions.log & Debug.log. New lines were found in the System.log which looks like this below.
I was not able to understand anything out of it.
Please help me to understand what might be the problem of my store not able to place the order.
asked May 13, 2018 at 6:51
JB Pakalapati
5581 gold badge10 silver badges26 bronze badges
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Take a look inside your webserver logs : Apache / Nginx. Also run your store in HTTPS.Jonathan Ribas– Jonathan Ribas2018年05月13日 08:35:44 +00:00Commented May 13, 2018 at 8:35
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do you have any custom extensions installed recently? probably related to seo, checkout or email?MagenX– MagenX2018年05月13日 08:41:09 +00:00Commented May 13, 2018 at 8:41
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Yes this is related to my custom payment method with drop-down list. Module.Please let me know what is the problem with the module. QuestionJB Pakalapati– JB Pakalapati2018年05月13日 09:24:36 +00:00Commented May 13, 2018 at 9:24
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