Magento Custom Menu Admin not visible for User but visible for Administrators

Question

I have a module that updates the amin menu by inserting a submenu called "Relatórios Personalizados" in the reports menu.

I set the role permissions for the user named "Luciano", however the menu is not visible to him.

But when I'm as admin, the menu is visible.

The role definition The role definition

The user definition enter image description here

Logged as user enter image description here

Logged as admin enter image description here

My folder structure

enter image description here

In my controller

protected function _isAllowed()
{
 return true;
}

My adminhtml.xml

<?xml version="1.0" encoding="UTF-8"?>
<config>
 <menu>
 <report>
 <children>
 <customreport translate="title" module="vitali_customreport">
 <title>Relatorios Personalizados</title>
 <sort_order>5000</sort_order>
 <children>
 <sales module="vitali_customreport" translate="title">
 <title>Vendas</title>
 <sort_order>1</sort_order>
 <action>adminhtml/customreport/sales</action>
 </sales>
 <salesbyattrset module="vitali_customreport" translate="title">
 <title>Vendas por Tipo de Produto</title>
 <sort_order>1</sort_order>
 <action>adminhtml/customreport/salesbyattrset</action>
 </salesbyattrset>
 <productsold module="vitali_customreport" translate="title">
 <title>Produtos Comprados</title>
 <sort_order>2</sort_order>
 <action>adminhtml/customreport/productsold</action>
 </productsold>
 <treatment module="vitali_customreport" translate="title">
 <title>Tempo de Tratamento</title>
 <sort_order>3</sort_order>
 <action>adminhtml/customreport/treatment</action>
 </treatment>
 </children>
 </customreport>
 </children>
 </report>
</menu>
<acl>
 <resources>
 <admin>
 <children>
 <customreport translate="title" module="vitali_customreport">
 <title>Relatórios Personalizados</title>
 <sort_order>-100</sort_order>
 <children>
 <sales translate="title" module="vitali_customreport">
 <title>Vendas</title>
 <sort_order>1</sort_order>
 </sales>
 <salesbyattrset translate="title" module="vitali_customreport">
 <title>Vendas por Tipo de Produto</title>
 <sort_order>1</sort_order>
 </salesbyattrset>
 <productsold translate="title" module="vitali_customreport">
 <title>Produtos Comprados</title>
 <sort_order>2</sort_order>
 </productsold>
 <treatment translate="title" module="vitali_customreport">
 <title>Tempo de Tratamento</title>
 <sort_order>3</sort_order>
 </treatment>
 </children>
 </customreport>
 </children>
 </admin>
 </resources>
</acl>

• Marius: did luciano log out and log in again?
• Vinícius Medeiros: @Marius yes, I logged in anonimous tab chrome after clear all caches in magento.
• Vinícius Medeiros: @Marius I found the solution following the idea suggested by QaisarSatti that the error was in the ACL block xml. Thanks for your attemption, and I posted the answer

Answer 1

<sort_order>-100</sort_order> mismatched <sort_order>5000</sort_order>

also action missing in acl

<action>adminhtml/customreport/treatment</action>

replace acl with

<acl>
 <resources>
 <admin>
 <children>
 <customreport translate="title" module="vitali_customreport">
 <title>Relatorios Personalizados</title>
 <sort_order>5000</sort_order>
 <children>
 <sales module="vitali_customreport" translate="title">
 <title>Vendas</title>
 <sort_order>1</sort_order>
 <action>adminhtml/customreport/sales</action>
 </sales>
 <salesbyattrset module="vitali_customreport" translate="title">
 <title>Vendas por Tipo de Produto</title>
 <sort_order>1</sort_order>
 <action>adminhtml/customreport/salesbyattrset</action>
 </salesbyattrset>
 <productsold module="vitali_customreport" translate="title">
 <title>Produtos Comprados</title>
 <sort_order>2</sort_order>
 <action>adminhtml/customreport/productsold</action>
 </productsold>
 <treatment module="vitali_customreport" translate="title">
 <title>Tempo de Tratamento</title>
 <sort_order>3</sort_order>
 <action>adminhtml/customreport/treatment</action>
 </treatment>
 </children>
 </customreport>
 </children>
 </admin>
 </resources>
</acl>

• Marius: sort order has nothing to do with it and the acl section should not contain actions. take a look at this for example: github.com/OpenMage/magento-mirror/blob/magento-1.9/app/code/…
• Vinícius Medeiros: @Qaisar Satti Thanks for yor answer, I have modified the xml like your suggestion, but still not working
• Qaisar Satti: @Marius i faced the problem one time it solved for me
• Vinícius Medeiros: @QaisarSatti I found the solution following the idea that the error was in the ACL block xml. Thanks for your attemption, and I posted the answer

Answer 2

Thanks for answer, I found the solution, the problem was that the ACL did not contain the part of the reports session, so I updated the xml to contain this information:

<acl>
 <resources>
 <admin>
 <children>
 <!-- start fix-->
 <report>
 <children>
 ...
 </children>
 </report>
 <!-- end fix-->
 </children>
 </admin>
 </resources>
</acl>