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Study material for ISTQB Exam Certification Foundation level, Premium & Free for ISTQB and ASTQB Exam, Certification questions, answers, software testing tutorials and more

ISTQB Foundation Level and Agile Tester Certification guide

This site has free and premium study material / guide needed to pass the ‘ISTQB Foundation Level Certification’ and the newly introduced ‘Agile Tester Extension Certification’.

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International Software Testing Qualifications Board (ISTQB) is an international organization that offers globally recognized certifications in software testing. Having a certification establishes credibility of the candidate. This site also contains everything you will need for a software testing tutorial. Two of the most popular certifications are below:

ISTQB Foundation Level Certification study guide

Foundation Level Certification is aimed at candidates who have recently completed their education and want to take up software testing as a profession. It is also taken up by experienced candidates who want to demonstrate their practical knowledge of software testing. It is the most popular certification course recognized by organizations worldwide. It provides software tester a basic understanding of the fundamentals of software testing along with processes, tools, techniques and management methodology. Launch the study guide >>

ISTQB Agile Testing Certification study guide

Agile Tester Extension Certification is beneficial for testers who are already working on Agile methodology and also for those who wish to learn it. Testers in Agile project have different approach of testing when compared to traditional projects. Testers should have a very clear understanding of the values, principles, processes and tools used in testing Agile projects. This certification guide provides the tester with an easy-to-understand explanation of the topics covered in the Agile Tester certification. Launch the study guide >>

What is the ISTQB Agile Tester Extension Certification?

ISTQB Agile Tester Extension Certification
ISTQB has introduced a new certification known as ISTQB Agile Tester Certification Extension. Software development and testing in an agile project follows a significantly different approach compared to regular software projects.

Testers who are part of the agile projects need to have a good understanding of the Agile software development processes, the testing methodologies, difference in testing between traditional and agile approaches, tool and techniques in Agile project etc.

This certification tests the knowledge of candidates in these areas. [Read more…] about What is the ISTQB Agile Tester Extension Certification?

ISTQB Foundation Level Certification – The Definitive Guide

ISTQB Certification is an internationally recognized software testing certification which is an essential part of QA Trainings in many organizations. ISTQB certification is also important for candidates looking for a job as a Software Tester. This site contains everything you need to know about the ISTQB exam including the study material / study guide you need in order to successfully pass the ISTQB Foundation Level exam. You can go through each topic in a sequence by clicking the “<< Previous Topic” and “Next Topic >>” links at the top and bottom of the page.

ISTQB has 3 levels of certification – Foundation Level, Advanced Level and Expert Level.

There is no educational or other pre-requisite for taking the Foundation Level exam. ISTQB recommends candidates to have 6 months of work experience before they take up the certification but this is not a requirement.

Launch the ISTQB Foundation Level study material >>

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Check out the links below for more details regarding ISTQB:

[画像:ISTQB Certification Syllabus]If you are preparing for the ISTQB exam, you can follow the links in the menu titled “ISTQB Certification Exam Study Material” or choose a category below to go through each topic in that knowledge area.

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Posts not related to the ISTQB certification can be found under the category Software Testing

The ISTQB Certification syllabus for Foundation Level comprises of the following categories of knowledge areas that are part of the exam:

7 Tips to Choose the Best Logistics Software

Logistics software is an application that directs business operations in the shipping and delivery of goods and merchandise. It provides information about customer service, shipping, order tracking, and product information. It ensures that customers have the best experience possible when they are shopping with a retailer.

Logistics software like Yalantis.com streamlines the freight cycle, which can save companies money and increase market share. It can also be used to create greater customer satisfaction.

Types of Logistics Software

There are various types of logistics software. They include:

Inventory Management Software

The main goal of this type is to manage the inventory properly and improve efficiency. It works by keeping track of items that have been sold, shipped, or delivered.

Freight Billing Software

This is designed to help companies determine what transportation costs will be and how they will be billed.

Transportation Management Software

This is used to improve efficiency and reduce costs when it comes to shipping and delivery operations. It tracks the transportation cycle from beginning to end, including fuel expenses, personnel management, and other tasks.

Distribution Management Software

This is designed for businesses that ship out more than one product regularly. It works by improving customer relations, ensuring billing accuracy, managing inventory levels, and improving operational performance at distribution centers.

Customer Relationship Management Software

CRM software allows companies to increase sales and use their resources more efficiently by building a strong relationship with their customers. Less time is spent on administrative matters because everything can be done online instead of manually through lists or printed out databases. One of the best features of CRM software is that it can be integrated into other programs.

Warehouse Management System

WMS software manages inventory in a warehouse by tracking items from their arrival to their delivery. It tracks what products are sold, where they originally came from, and when new stock will be arriving. In addition, warehouse management systems keep track of each item’s history, so companies know if an item has been returned or exchanged before a customer decides to purchase it.

Benefits of Logistics Software

There are many benefits associated with using logistics software. They include:

Improved Efficiency

Logistics software can help businesses increase their efficiency by streamlining delivery, storage, and shipping processes. As a result, less time is spent on manual tasks, so employees have more time to work on other projects.

Increased Customer Satisfaction

Customer service and satisfaction can improve when logistics software is put to use. For example, it offers employees up-to-the-minute data on inventory, so customers know where their products are. The latest updates are also available for them through e-mail or text messaging.

Better Marketing

Logistics software makes it easy for businesses to package-specific items together that go well with the retail chain’s other merchandise. This helps companies increase sales by marketing items effectively and pricing them at a reasonable rate. In addition, opportunity costs are reduced because of improved efficiency in shipping and delivery operations.

7 Tips to Choose the Best Logistics Software

While there are many logistics software options available to choose from, it is important to carefully consider a few factors before deciding. The following are seven tips for choosing the best logistics software:

Choose Software Offering High Visibility Using a Better Tracking and Automation System

Software that is easy to use and navigate through will be the easiest for employees to implement. It should also be comprehensive enough to support most business needs, whether they are small or large.

Choose Software Based on Functionalities

Select software that supports multitasking operations. This allows companies to do several tasks simultaneously, which increases productivity and efficiency while reducing operational costs.

Choose a Scalable Logistics Optimization System That is Adjustable to Keep Up with the Growth of the Business

Companies can grow in size and area covered by their business. Therefore, it is important to choose software that can keep up with the growth so it does not become obsolete before long.

Invest in Software that Helps to Reduce Inventory Expenses

Software that works well on inventory management can help businesses reduce expenses by ensuring items do not remain in stock for too long. Additionally, companies will know when they need to reorder specific products, which reduces costs associated with overstock and understock.

Select the Logistic Software Development Company Based on Customer and Technical Support

Companies should always select software that offers good customer support. Technical support is also important, especially when some of the new features or changes do not work as well as they expected.

Choose Software Based on Additional Vendor Offerings

Flexible software packages will allow businesses to take advantage of other vendor services as needed. Logistics software can help businesses streamline their shipping and delivery operations for many reasons. First, it reduces costs through more efficient processes, which helps companies offer lower prices to customers.

Select a Logistics Software Solution Based on Your Business Size, Processes, and Compatible with Your Products and Industry

When deciding on logistics software, many businesses will want to select a package that fits their business needs. It is also important to make sure the software runs smoothly with products being sold by the company and its industry.

Top Five Logistics Software Programs of 2021

Microsoft Dynamics 365

Microsoft is the world’s leading enterprise resource planning (ERP) platform. That said, it doesn’t matter what business you’re in; there’s a good chance that Dynamics 365 has a solution for your needs.

The brand new version of Dynamics 365—dubbed Dynamics 365 Business Central—includes an expanded set of features for businesses based on the cloud. Most notable is its package of transportation and logistics modules designed to help companies improve delivery efficiency and customer satisfaction through streamlined logistics processes.

ShippingEasy

ShippingEasy is a cloud-based software solution for managing freight carriers, packages, and shipments. The platform helps streamline the logistics process by automating tasks like creating shipping labels and tracking delivery information quickly. The company’s end goals are to reduce costs associated with shipping and improve overall customer satisfaction.

Freightview

Freightview is a cloud-based software solution that helps small businesses track their shipments from point A to B. The platform offers features like automatic shipment tracking, real-time delivery updates, and access to shipping rates so you can get the best deal possible.

ShipHawk

ShipHawk is a cloud-based software solution for managing freight carriers and shipments. The platform does a great job of automating logistics tasks so small businesses can focus on growing their business instead of spending time updating shipping information or inputting packages into the system. ShipHawk also provides real-time tracking and delivery alerts, so you know when to expect your shipment at its final destination.

Dynamex

When it comes to small businesses, time is money. Dynamex helps you save both by automating the invoicing process for your customers and vendors. For that reason, multiple leading logistics providers have partnered with the company to offer discounts on freight services.

Conclusion

Logistics software can help streamline shipping and delivery processes for a number of reasons. First, it reduces costs through more efficient processes, which in turn helps companies offer lower prices to customers. Additionally, logistics solutions will seamlessly integrate with other software systems, so you do not lose track of important information or run into problems during the conversion process.

It’s also worth noting that these platforms are typically subscription-based, so business owners will be paying every month to the company. In some cases, this can add up to a lot of money depending on how many packages your company ships and if you use other features provided by the logistics software provider.

Cross Browser Testing – A Necessity or luxury?

The wave of digital transformation which started a decade ago is maturing day by day. Applications are the catalyst to the spread of digitization which has impacted more that 65% of the entire world population. The absence of smartphones leads 95% of millennials to be dysfunctional in their basic daily chores.

These metrics indicate the dire need of the applications to work seamlessly and excellent user experience. Mobile application testing and web application testing is the darling solution for proper functioning of mobile and web apps. Testing applications brings a lot of roadblocks in the journey which can be tackled through some testing techniques like cross browser testing. In this blog we will discuss what cross browser testing is and how important it is to build high performing apps.

You must have come across issues in your apps like distorted images, change in the shape and size of the UI elements after updating the app etc. Such types of issues occur in the application due to incompatibility between the device and browser and OS.

Hence to overcome this we perform cross browser testing. In cross browser testing the application is tested across various device, browser and OS combinations to make sure application’s compatibility with various combinations of device, browser and OS. In this blog, we will understand all the factors that forces the organization to implement cross browser testing for developing high performing apps.

Ensures compatibility between various device, browser, OS combinations

In Cross browser testing, the application is tested across the combination of various browsers, OS and devices to ensure compatibility of the application with various combinations of browsers, OS and devices. There are many cross browser testing tools available in the market and one of the most common ones is the Selenium. The Selenium suite consists of tools like selenium web driver and selenium grid which allows the testing of the mobile application through multiple devices, browsers and OS.

Enhances User Experience

In the world where delivering services and quality products on time is extremely crucial, cross browser testing performs parallel testing of the applications with a number of the combinations of devices browsers and OS to ensure that the application is compatible with almost all the versions of devices browsers and OS available in the target market.

The compatibility with almost all the devices available in the target market helps in preparing apps with good quality UI. Due to compatibility the percentage of the bugs in the UI minimizes.

No errors in the GUI

Nowadays new versions of devices and browsers are getting released frequently. Hence each time the OS or browser updates, we need to test the application multiple times, otherwise the UI s. For example, the frame of the credential box may have round corners for one type of browser and square corner for the other type of browser. So due to cross browser testing these errors get resolved.

Conclusion

Unlike in the old days, in the waterfall model where deployments used to take place once in the year, today new versions of browsers and OS gets released so frequently that the testing and deployment needs to be performed frequently.

Hence here cross browser testing ensures that the application is compatible with the updated versions of browsers. Generally, automated cross browser testing is implemented which makes the entire process quick. Hence cross-browser testing is very important for the speedy deployment of the projects.

A comprehensive tool like the cloud platforms would serve as the best cross browser testing tool, as we can add or remove multiple devices very easily for testing. Cross browser testing enhances the user experience of the application which helps in attracting and retaining traffic in the website. Hence all these factors make cross browser testing a necessary testing method providing quality@speed results.

How Salesforce Test Automation can save your weeks every time you test?

Due to its variety of SaaS offerings, capability to integrate with range of applications and commitment for continuous innovation, Salesforce has become the most preferred CRM solution for global companies. As its commitment for continuous innovation, Salesforce rolls out three major releases every year i.e. Spring, Summer, & Winter. These releases come with latest and greatest products features.

Events such as data refresh, new functionality or modification of business rules, new integration or new Releases from Salesforce have the potential to impact the quality of your Salesforce deployments. Since validating Salesforce manually is a daunting task, many Salesforce customers often overlook quality assurance that eventually put your business on risk.

If you continue to test your Salesforce instance manually then you might face following challenges

  • Since Salesforce is a complex application, the testing costs and execution time will be very high due to requirement of huge number of application testers.
  • Manually, you wouldn’t be able to keep track of all the bugs that require to be fixed to ensure business continuity.
  • With manual testing, you will struggle to achieve the required levels of testing speed and accuracy that is must in this era of agile.
  • High turnaround time for test execution, inadequate coverage, and improper testing across security roles are some other challenges related to manual testing.
  • Since Salesforce ecosystem consists of several moving parts, even the most thorough manual testing program wouldn’t be able to check every possible regression.

Salesforce customers who are struggling to keep pace with frequency of releases need to embrace test automation. By introducing Salesforce Test Automation in your setup, you get the flexibility to run more tests in a very short span on time. Other perks of test automation include enhanced test coverage, faster feedback, and accelerated results. Test automation will give quality and software performance a major push that will eventually improve business values of your company.

However, Salesforce Test Automation is not simple as it appears…

Dynamic Elements – The UI of Salesforce applications consist of dynamic elements that don’t have fixed ID, name, class or CSS attributes. These elements change their locators whenever a test script runs. So, finding a locator of the element is not usually straightforward. In nutshell, dynamic elements influence the stability of the test and changes such as new screens, buttons, user flows or user inputs may lead to test failures, flaky/brittle tests, or build failures.

IFrames – Also known as inline frames, these HTML documents are embedded in another HTML page. Since iframes are embedded in other HTML pages, the content gets loaded independently of the page. It is daunting to deal with nested frames since a usual 30-50 step test case would take hours of coding in finding the right attributes and creating the script accordingly.

Shadow DOMs – Automating DOM can be challenging as hidden DOM trees are associated with elements in a standard DOM. It means that you’ll find it difficult to find elements for creating a "point and click" type of script. Moreover, developers also add custom HTML tags which are difficult to identify using standard test automation tools like Selenium.

A Move towards Codeless Salesforce Test Automation

To ensure that all Salesforce applications are performing exactly as designed, you need to replace your manual QA and legacy script-based tools with intelligent test automation tools. With this, you can dramatically bring down the risk related to software updates. You can find many cloud based Test Automation tools for Salesforce which comes with inbuilt Artificial Intelligence & Machine Learning capabilities. Leveraging AI/ML, automation tools automatically identifies the change made to an element locator (ID), or a screen/flow. Self-healing capabilities automatically fix the test scripts to make test stable.

Leveraging baseline, new age automation tools scan new code to identify test coverage gaps and security issues, enabling test teams to deliver wider test coverage based on risk assessment. In fact, Salesforce test automation will offer you assured benefits like it will cut test execution time from days or weeks to hours, deliver improved test coverage and make you ready to embrace digital transformation at an accelerated pace.

Concluding Remark

Salesforce customers who are struggling to keep pace with faster update cycle need to embrace test automation. However, finding a right test automation tool is a bit tricky since Salesforce is a complex application that supports extensive customization and integration. Tools with technology support for AI, ML, & process mining can help you achieve the required pace and results needed for continuous innovation.

What to do when your team/project lead is burning you out?

We received the following question from one of our readers – I’m a Senior Tester, I have been with my company for 8 months. I have 4.5 years of experience. My project lead doesn’t allocate enough time for testing. We get last minute builds from developers, we work late nights/weekends to complete testing.

This happens in all releases. I have brought it up with him earlier but he just says that it’s how the projects are & we have to adjust with it. Other team members are also burnt out but they stay quiet fearing that it may impact their appraisals. How can I handle this?

Surprisingly, several QA Leads and QA Managers themselves suggested leaving the organization and quitting it.

Some Managers also suggested escalating the issue to senior management, showing how the quality is getting impacted etc.

A lot of visitors gave very interesting and helpful suggestions about using agile methodology, risk based testing, automation etc to avoid issues in the project.

If you are facing burnout in your job or getting last minute builds for testing, we hope you will find the answers useful.

Some of the answers are below.

  • Please raise this issue with the higher management . If you are not getting enough time for testing, then it may be possible that the product developed with the equal amount of efforts from tester and developers would be of a very poor quality.
  • In planning, mentioning and detailing the different activities including very small activity is also important. when he starts giving time or estimating across all activities,there will be a clear idea he can see. ask for the process of test strategy doc
  • Do some estimation correctly and show the same to your manager and get approval and act accordingly
  • Convince and go for RBT – Risk Based Testing Strategy.
  • You will tell to PM that if you test this application at evening it was just test roughly so may be some of the critical scenario missing (it just tested as positive)
    so need to test that application in the next day so its good to company as well as team
  • Should try to adjust sprint time to accommodate testing time if your place practices agile. Talk to the dev team and possibly Scrum Master if the PM is also acting as a scrum role. More info is needed. Like what types of apps (React, Angular, java, etc),
  • Just look for job change if u have talent and skills u can survive anywhere
  • First of all – During sprint planning select less tasks.
    If PM will say that the spring scope should be the same then:

    • Ask for scaling of the testing team.
    • Less work with documentation.
    • Just prioritized testing.
  • This is not the right approach of SDLC, if they don’t give importance to testing and leave it to the last minute that is the case of poor planning
  • I would discuss these issues in your retrospective (where I assume the project lead is not present) and have the scrum master pick this up as an impediment with the project lead.
  • Quit and join an organisation who follows agile methodology with feel-free work culture. Simple!
  • Famous quote, “Poor planning on your part does not constitute an emergency on my part.”
    Furthermore, FIGHT for your weekends. Tell them you are out of town and are not available due to poor scheduling or release issues.
  • Look for another job, that’s what i would say or speak to your Scrum Master
  • Increase the No of resources , do automation
  • Try to find better solution for testing and tell him that like a suggestion for the improvement of the testing team. Giving better solution will always make good. Talk with the project manager about the last minute build, tell him to make proper time set.
  • Escalation to the senior management, simple solution.
  • Put paper and get rid of that organisation
  • Better don’t give signoff saying testing is not completed since build was not provided on time and loop in directors and all
  • Do the best from your end. Don’t bother what ever things. If you bother those things then you loose your interest of work. Just focus on your work & note your doubts. Clarify with your superior or colleague. Finally try to find related job profile.
  • Had the same problem, only thing you can do is to move on. “Thank you, next” 🙂 – they dont do our work so they don’t get to understand. Good luck
  • You should talk to your project manager regarding this. If project manager doesn’t listen you can talk to HR regarding this.
  • I think, you can choose the Agile-model for developing when the developing and testing are carrying out in the same time
    Good luck!
  • Try to convince him that it’s necessary using some facts or find a better place or have a talk with bigger boss
  • 1.Prepare your test plan, run plan with tentative days of time required for execution and share it your next level superior to negotiate the time for test execution
    2.Explain the consequences of allocating less time for testing ie.poor quality, production issues and budget and release date extension due to issues.
  • Hi, In my company we are using the JIRA tool. It is like two weeks sprint. Every Monday we have meetings with client, manager, PM. In That meeting, we have discussion about the two weeks sprint stories.
  • Hi. This is usually happens with start up companies. What you should do is have a test plan where smoke testing should be taken as priority, this will help decide whether build is testable or not then sanity testing and regression test
  • Apply for other jobs and quit when you get better opportunity
  • Explain that you don’t want to burn out and are going to work less overtime. Give suggestions on how they can help. If they don’t improve anything, refuse to work overtime and go home at 5. If that still doesn’t work, you should probably find another job.
  • Unfortunately the only way to correct this poor behavior is to escalate to your management, his management, the customer or anyone who cares about the quality of the product is being delivered. Document issues/risks in project repository and test plan.
  • Find another place where they get the idea about what and when to test and how quality is produced. you cant change people but you can change your self.
  • Ask the manager what He/She will choose between the 2 choices
    1) Give less time for testing by breaking some testing policies and get 75-80 % success
    2) Give adequate time for testing by following all testing policies and get 95-99.99 % success.
  • By priority management! Any late change in the project shall result in a priority assessment. Then the new added task will results in a overload regarding the project plan and schedule. If the new added implementation or task is more important from
  • 1) Help make the user stories and their acceptance criteria more clear, so that this will be easier to implement for a developer 2) assess quality risk and test effort for each user story. Only low risk development should be done at the end.
  • Because of one person they cannot change his timeline an way they work you should go with automation testing or change the job if automation is not possible
  • Test early and use parameterization. Keep in mind the DRY method when writing test cases…Don’t Repeat Yourself
  • Look for another job.
  • Try to approach him politely by subjecting if you guys could hire more testers
  • I would say your projects lack proper planning and also think your project lead doesn’t value your role. You need to make him understand that due processes need to be followed and probably attempt using Agile methodology for project delivery. All the best
  • Plan to test the previous release more deeply and assume a risk for the current release.
    Or release less versions with more functionalities. The team will have more time to focus on each release.
  • Hi, i recommend to get involved from the beginning of the project, prioritize (context dependency) what need to be tested and use automation tools (for documentation and/or testing).
    These are only recommendations because each project- team is unique.
  • Pen down the loop holes before your sprint begins or at the very start when you being shared with the requirements.
    Address everyone with risk and discuss the same in the forum. And all your concern should be addressed to whomsoever responsible to answer
  • Learn new things and wait for any new project otherwise leave the org
  • Be calm and Learn Pressure handling techniques. Become robust.
  • You should make your own testing estimate. Let your project lead analyse it. If he rejects it with no reason just stop working overtime) and change company, team, project lead.
  • You should inform Senior manager
  • I would suggest –
    1) follow agile process.
    2) prepare your test case as soon as you get the specification.
    3) since the main concern is that you get last minute build, I would suggest you to use automation to verify test cases.
  • It sounds like the time is taken away by development. How is that the project lead’s fault?

Interview Question: Should Testers be paid same salary as Developers?

One of our readers sent us this question. After he completed the technical rounds, he had a round of interview with the hiring manager. He answered a couple of interview questions comfortably when the hiring manager asked him the following question – Should software testers be paid the same / equal salary as software developers? He was asked to justify the reason behind his choice. [Read more…] about Interview Question: Should Testers be paid same salary as Developers?

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