| Field Label | Description |
|---|---|
| Category | Generally high level modules or functionalities of the software (e.g. User interface, Configuration Manager, etc) |
| Submitter | User who originally submitted the item |
| Submitted | Date and time of the initial submission |
| Closed on | Date and time when the item status was changed to 'Closed' |
| Priority | How quickly the item should be handled (Immediate, Normal, Low, Later,...) |
| Status | Current status of the item |
| Votes | How many votes this item received. |
| Assigned to | Who is in charge of handling the item |
| Originator Email | Email address of the person who submitted the item (if different from the submitter field, add address to CC list) |
| Open/Closed | Most basic status of the item: is the item considered as dealt with or not. |
| Discussion Lock | Determines whether comments can still be added to the item |
| Comment Type | Nature of the comment |
| Summary | One line description of the item |
| Original Submission | Full description of the item |
| Updated | Last time the item was updated |
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