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Foreword
Preface to the Web Edition
Preface
1 Nazis and Norms
Wikipedia
The Vision
The Encyclopedia
The Community
The Culture
This Book, in Short
2 The Pursuit of the Universal Encyclopedia
The Index Card and Microfilm
Paul Otlet and the Universal Bibliographic Repertory
H. G. Wells and the "World Brain"
Digital Computers and Networks
Project Xanadu
Project Gutenberg
Interpedia
Distributed Encyclopedia
Nupedia
GNUPedia/GNE
The Web and Wikis
Wikipedia
Conclusion: Predicting the Future, Reading the Past
A Timeline of Events
3 Good Faith Collaboration
Introduction
A Caveat about Collaborative Culture
Wiki, Practice, and Policy
Wikipedia Policy, Guidelines, and the Five Pillars
Neutral Point Of View and Good Faith: An Example
The Epistemic Stance of Neutral Point Of View
The Intersubjective Stance of Good Faith
Assuming the Best of Others
Patience
Civility
Humor
Conclusion
4 The Puzzle of Openness
Open Content Communities
Transparency and Integrity
Non-Discrimination
Non-Interference
Discussing Openness
Can Anyone Really Edit?
Interfacing with the Outside World
Bureaucratization
Enclaves and Gender
Conclusion
5 The Challenges of Consensus
The Case of Disambiguation
"Rough" Consensus
Deliberation and Openness
Time and Precedence
The Facilitator
Polling and Voting
Conclusion
6 The Benevolent Dictator
Authorial leadership
Wales and Sanger
Wales’ influence
Beyond the Founders: Admins, ArbCom, and the Board
Discussing Leadership
Conclusion
7 Encyclopedic Anxiety
The Normativeness of the Reference Work
Bias: Progressive and Conservative
Criticisms of Wikipedia and "Web 2.0"
Collaborative Practice
Universal Vision
Encyclopedic Impulse
Technological Inspiration
Conclusion
8 Conclusion: "A Globe in Accord"
References & Endnotes
Bibliography

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