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"Brandon McGee, Industry Insider, Mobile Banking Guru...He is not only the real deal, a genuine industry insider, but also knows exactly what's on the minds of financial service pros as they contemplate the various mobile options." - Jim Bruene, Publisher & Founder, Online Financial Innovations

"Going Mobile. Local executive carves niche as national expert on fast-growing banking-industry technology trend" - Scott Olson, Indianapolis Business Journal (IBJ)

"Brandon McGee, the industry's unofficial ambassador for mobile banking" 
Showing posts with label FIS. Show all posts
Showing posts with label FIS. Show all posts

Thursday, December 26, 2013

2013: Year of the Mobile Must Have and Have Not

"Call 2013 the breakthrough year where, suddenly, a mobile banking feature leaped into must- have status, as another feature – once much hyped – continued to fail to win significant adoption. As for the must have, the name is awkward, but in 2013 mobile remote deposit capture emerged as an essential as credit unions raced to add it to their mobile menu, said Doug Brown, a senior vice president at financial tech giant FIS." Continue Reading

Sunday, November 24, 2013

FIS: making a mark in mobile

"The mobile financial services revolution has been going on for quite a while, with different players forming and breaking alliances over the years. In recent months, however, there has been a growing sense that companies are starting to understand the different roles they will play in the new mobile economy.

Doug Brown, senior vice president, eBanking, at FIS agrees, but simplifies the picture at a stroke: 'The only people that really matter to us are the banks, the card issuers, the retailers and the customers – other models with multiple third parties involved don’t seem to have any merit or value to them and I don’t really see any reason for them.'” Continue Reading

Wednesday, November 6, 2013

Mobile Banking Pricing Model Becomes Clearer As More Banks Charge Fees

"In an earnings call this week, Gary Norcross, president and CEO of FIS, was asked whether or not banks are going to charge customers for access to mobile apps or wallets. Several FIS clients 'are charging and actually doing quite well with adoption and penetration,' Norcross said, according to a transcript made public by Seeking Alpha.

'The consumer is going to push mobile and some of these new transformative mobile channels, and so the result of that is financial institutions, like a lot of things that they've done historically around charging for certain types of accounts or certain services, they're going to slowly move towards some type of a way to monetize that channel.'" Continue Reading


Tuesday, November 5, 2013

FIS to Showcase Banking and Payments Innovations at BAI Retail Delivery Conference

"Showcasing its latest retail banking and payments innovations, FIS™ (NYSE:FIS), the world’s largest provider of banking and payments technology, will bring a robust presence to this year’s BAI Retail Delivery Conference, the top conference for the retail banking industry. One of Forbes 100 Most Innovative Companies, FIS will demonstrate its Mobile Wallet with Cardless Cash Access, which allows users to not only pay using their smart phones, but also withdraw money from an ATM from a mobile device." Continue Reading

Thursday, August 8, 2013

Mobile Banking Updates - Aug 8

Mobile Banking, Payment, Core Sales Drive Fiserv Profits
"Fiserv shared solid results for the second quarter Tuesday night, including revenue of 1ドル.1 billion and an 18% increase in adjusted earnings per share to 1ドル.50. Revenue came from three main sources: mobile banking software and services, payment services and core banking software sales (the latter mainly through Fiserv's acquisition in Open Solutions earlier this year)."

Podcast: Mobile Banking Threats
"Kaspersky Lab expert Denis Maslennikov explains the vulnerabilities and possible threats of mobile banking apps."

Sterling Bank Expands Its Digital Capabilities through Retail and Business Digital Solutions from FIS
"Engaging customers on their own terms is the future of banking, and Spokane, Wash., based Sterling Bank, the principal operating subsidiary of Sterling Financial Corporation (NASDAQ:STSA), is meeting those needs with the help of FIS™ (NYSE:FIS). FIS, the world’s largest provider of banking and payments technology, today announced that the 9ドル.94 billion bank signed a multi-year agreement to deploy FIS’ Business eBanking and Mobile Banking solutions – creating new and easier ways for customers to manage their money, while also supporting the bank’s plans for growth."

Q2 Ties Banking Software With Geezeo
"Austin-based mobile banking software developer Q2 (formerly Q2ebanking), said today that it has partnred with financial technology firm Geezeo. Geezeo is a developer of personal finance management software, aimed at consumers."

Thoma Bravo Completes Acquisition of Intuit Financial Services; Newly Launched as Digital Insight
"Thoma Bravo, a leading middle-market private equity firm, announced today it completed the previously announced acquisition of Intuit Financial Services, a division of Intuit, Inc., to form a stand-alone company that provides digital banking and payments capabilities to financial institutions. The transaction, valued at 1ドル.025 billion, establishes a new company with a familiar name in banking, Digital Insight."

Mobile Payment Startup Secures Head Honcho & New ‘Dream Team'
"Zapp, which enables real-time payments on people’s mobiles through their mobile banking application, allowing secure payments between consumers and merchants, is set to hit the market in 2014. Ahead of its debut the company, which is part of the VocaLink group, has today announced key founder members of a senior management ‘dream team’ – who are responsible for launching the new mobile payments system."

Mobile banking innovations
"As you're standing in line at your local grocery store waiting to checkout, you quietly observe the people in front of you. They pull out a checkbook and begin to write a check. You silently sigh and roll your head because you now have to wait for this ancient process to finish- when they could have just slid a debit card and be done."

Shop Smart: Banking services you can bank on
"In recent years, banks have introduced new products and services that have significantly enhanced consumer convenience, notes Consumer Reports Money Adviser. For example, rising consumer preference for paying by debit card at the cash register has reduced the need to find automated teller machines. With smartphone banking apps, you almost never have to set foot inside a bank branch."

Wednesday, May 15, 2013

Mobile Banking Updates - May 15

The Debate Around Responsive Design in Mobile Banking
"Responsive web design — a method of designing and developing websites such that they display well on a range of devices — is a seductive concept, especially for banks that struggle to maintain mobile banking apps for iOS, Android, BlackBerry and Windows devices. The ideal is the company has one set of code, one product to manage and it's set, no matter what smartphones and tablets customers are using. The reality is not so simple, and a debate is going on in the industry around how useful responsive design is, and whether or not it can replace native apps."

Mobile Banking Without Apps
"Eric Bangerter, an executive with a 1ドル.6 billion institution in Wisconsin, explains why the risks associated with mobile apps led his team to opt for using a Web-based platform for mobile banking instead. Bangerter, vice president of e-commerce and Internet services for UW Credit Union in Madison, Wis., says many U.S. banking institutions have too quickly jumped onto the mobile-application bandwagon. Apps pose risks for users, and unforeseen authentication challenges for the institutions that offer them, he says in an interview with Information Security Media Group."

FIS Demonstrates the Latest Mobile Innovations that Are Supporting More than 20 Million Users at FinovateSpring 2013
"Dominating the mobile financial services market through the support of more than 20 million consumers, FIS™ (NYSE: FIS), the world’s largest provider of banking and payments technology, announces it will be showcasing its latest mobile innovation, the FIS Mobile Wallet with Cardless Cash Access, at FinovateSpring 2013 in San Francisco on Tuesday, May 14. The FIS Mobile Wallet is a white-labeled, cloud-based mobile payment and offer redemption solution that allows financial institutions to fully brand and manage the customer experience, while offering consumers convenience and best-in-class security."

Alamo FCU to debut concierge banking
"Alamo Federal Credit Union is introducing concierge banking to San Antonio. If any customer is interested in a car loan, mortgage or any other product the credit union is offering, Alamo FCU will send a representative out to the person’s home, office or coffee shop. 'Most banks have invested heavily in expensive headquarters and facilities with their customer’s money. Alamo FCU is investing in superior service and dividends for really busy people,' says AFCU President Max Villaronga."

KOBIL Technologies Selects Security Professional Malloy as Director of Business Development
"KOBIL Technologies, Inc. a KOBIL Group Company and leader in Secure Payment Technology announced it has appointed Donald Malloy as Director of Business Development. Malloy has more than 20 years' experience in the Security and Payment industry and is responsible for building the business in the Americas for KOBIL Technologies in the area of Mobile Banking and online Security. His primary focus will be to gain new partners in the area of Banking and IT security with the objective to position joint products on the market. Don spent more than 7 years developing the Display Card business with NagraID Security and prior to that was Business Development and Marketing Manager for Secure Smart Card ICs for both Phillips Semiconductors and Infineon Technologies."

Financial Matters: Banking on the go
"Bankers hours aren't what they used to be, and they don't need to be. eCommerce Manager Marilyn Lamb talked about how you can track your banking with BayPort Credit Union's Banking on the Go."

Thursday, March 28, 2013

Mobile Banking Updates - Mar 28

Oklahoma CU Deploys Tyfone Mobile Banking
"Communication Federal Credit Union is deploying Tyfone's mobile banking software. Tyfone's suite enables mobile banking via mobile app, mobile web or SMS. It is capable of integrating with Fiserv's XP2 core account processing software and is said to provide financial institutions a path to deploying mobile payments through its iCashe mobile wallet. The Oklahoma City-based credit union—which has about 850ドル million in assets and serves 55,000 members in Oklahoma and Kansas—and Tyfone did not immediately return requests for comment on the scheduled rollout of mobile banking and payments."

FIS Looks Forward On Mobile
"When Jacksonville, Fla.-based FIS completed its acquisition of mobile banking and payment solutions provider mFoundry last week, it was not just a one-off business transaction but part of a larger mobile strategy the company is planning over the next decade. "We see mobile as being a huge part of our future at FIS and the future of the clients we serve," Susan Hawkins, Group Executive and General Manager of eBanking, Mobile and Commercial Treasury Solution at FIS, recently told Bank Systems & Technology."

Snap happy mobile banking customers deposit checks via photos
"Earlier this month, Juniper Research released their "Mobile Banking: Handset & Tablet Market Strategies 2013-2017" report revealing that, within the next four years, 19% of tablet owners will carry out bill payments via their mobile device compared to the 9% that currently do so. New research, this time from mobile document capture software firm Mitek, found that Americans are increasingly comfortable with depositing money into their accounts simply by taking a photo of a check. More than 12 million have now done so, depositing more than 40ドル billion in to accounts. According to Mitek president and CEO, James B. DeBello, mobile banking is not only fast, easy, and gratifying, it's also fun."

Tablet Banking Forecast 2013-2017: Mobile Banking Users to Exceed One Billion by 2017
"Online banking is common enough these days, but Juniper Research believes the practice is heading to the mobile world. The March 12 report shows that users have become accustomed to pushed financial services, particularly tablet banking. The acceptance of mobile banking apps, plus the vast numbers of tablets in circulation among consumers, will encourage people to look up and pay their bills on mobile devices."

Banks Now Able to Enrich their Consumer Banking Offerings with New Online and Mobile Banking Range of Products from Misys
"At the 'Misys MENA Market Forum 2013' today Misys is announcing its new innovative range of online and mobile banking products, Misys BankFusion Digital Channels, which significantly enhances the way banks provide products and services via the Internet or mobile devices. Misys BankFusion Digital Channels comprises a range of proven and mature modules covering online banking, mobile banking, personal financial management and Internet brokerage, which enable banks to extend their services and add more value to their customers. The innovative solution enables banks to keep up to date with the changing needs of consumers. It allows banks to provide a better digital service all the time and allows them to optimise their costs, as customers migrate from transacting in branches to banking via digital channels."

Sunday, February 3, 2013

Mobile Banking Updates - Feb 3

Mobile Banking And Payment Startup mFoundry Sold To FIS For 120ドルM On 165ドルM Valuation
"Some consolidation in the world of mobile payments and mobile banking: mFoundry is getting acquired by FIS for 120ドル million. FIS — a banking and payment provider that works with some 14,000 banks worldwide — already had a 22% stake in the company; today’s deal will see it paying for the remaining 78% in cash, for a total valuation of 162ドル-165ドル million. mFoundry provides mobile banking and mobile payment solutions to some 850 banks and retailers, including Bank of America and Starbucks, which uses some of mFoundry’s technology to enable mobile payments, which complements the partnership that Starbucks has with Square."

Apple Patents Crowdsourced, Peer-To-Peer Mobile Banking That Could Use iTunes To Provide Cash On Demand
"Today the USPTO published an Apple patent application (spotted by UnwiredView) that ventures a little farther afield than most, and describes a mobile banking concept that is truly innovative, which could essentially turn iTunes into a micro-lending bank. The patent outlines a system whereby a user would post requests for small amounts of cash using their iPhone, which other nearby users could respond to to provide some quick funds when there’s no ATM nearby."

HOW TO ENCOURAGE MOBILE BANKING USE
"When we look at our Technographics data on mobile banking adoption by bank, it’s clear that some banks are doing much better than others. Why? Some banks are lucky. Some banks have distinctive brands or propositions that have earned them a customer base that is younger, better educated and higher income than the population as a whole. These customers are more likely to own smartphones, more like to use the mobile Internet, and more likely to be technology optimists. That makes them pre-disposed towards using mobile banking and so relatively easier to persuade to adopt mobile banking. Others have just worked hard. The rising tide of mobile Internet adoption is not raising all boats at equal speed. Some banks have persuaded far more of their customers to use mobile banking than others. The secret of their success? The digital banking teams at the most successful banks have worked long and hard to design, build and promote mobile banking services that meet their customers’ needs."

Mobile banking focuses on customer convenience
"Mobile banking is all about convenience. 'Customers don’t go anywhere without their phones anymore. With mobile, it’s all right there,' said Brad Larson, Great Western Bank operations manager. Great Western Bank launched mobile services last year, with text banking, a mobile website and applications for Apple, Blackberry and Android mobile devices."

Thursday, September 13, 2012

Mobile Baking Updates - Sept 13

FIS Drives 150 Percent Growth in Mobile Clients as Bank Customers Go Mobile in Record Numbers
"Eager to transact banking around the clock and around the world, consumers are adopting mobile phone and other Web-connected devices in record numbers. The Federal Reserve reports 1 in 5 customers of financial institutions are already using mobile banking services, and 1 by the end of 2013, roughly 43 percent of bank customers are expected to be using their smartphone for banking on the go."

Mobile banking becoming more common, Andera says
"American consumers are becoming more comfortable conducting banking business on mobile devices, according to a new report from financial software company Andera Inc. The 30-month study of application traffic sources showed that consumers in the U.S. are becoming more comfortable conducting more complex banking functions and transactions on smartphones and tablets."

Sunday, February 5, 2012

Mobile Banking Updates - Feb 5

FIS and mFoundry Strengthen Relationship
"mFoundry, the fastest-growing provider of mobile banking and payments solutions, today announced that it has strengthened its strategic relationship with FIS™, the world’s largest provider of banking and payments technology.

With a recent investment, FIS increased its ownership holdings in mFoundry. The two companies have been working together on mobile banking solutions for the past several years, serving more than 200 financial institution clients. The enhanced relationship will continue to combine FIS’ strong position in financial services technology with mFoundry’s award-winning mobile banking products."

Mobile banking app usage grows 74 percent in a year: comScore
"The use of mobile banking apps is growing quickly as consumers look for ways to easily access their financial information while on the go, according to a new report from comScore. While the 2011 State of Online and Mobile Banking report shows that app usage among mobile bankers is up 74 percent from nearly a year ago, it also indicates there is still significant room for usage to grow. The report also shows that mobile bankers are highly engaged customers."

Smartphones let customers bank on the go
"Smartphones are here to stay, and banking institutions are working to keep up with new technology to cater to their customers. Brian Pearce, Wells Fargo senior vice president and head of the bank's retail mobile channel, describes the growth in mobile banking over the past five years as explosive. 'Customers are adopting this mobile lifestyle,' Pearce said. Wells Fargo finished 2011 with 7.3 million customers using mobile banking services."

Review: What Corporate Mobile Banking Will Really Mean For Your Bank
"I’m just back from the US where I was presenting at our Corporate Mobile Banking event. Unsurprisingly, given the topic, we had a very high level of interest, resulting in a large number of registrations. We also had a first for me - a gate crasher who had to be ejected! Many thanks to all those who attended and who made the event the success it was. I’d particularly like to thank my colleagues Dana and Erica who made it run so smoothly."

Wednesday, January 4, 2012

Mobile Banking Updates - Jan 4

Mobile Banking to Mature, Expand in 2012
"In a recent survey conducted by Forrester Consulting on behalf of financial services technology specialist Fiserv, analysts discovered that several innovative solutions may expand the functionality of mobile banking in 2012.

'After several years of technology-driven expectations, mobile banking is finally seeing sustained traction in the U.S., and banks have rolled out support broad enough to enable consumers with nearly any mobile device to access basic banking functionality,' explained Forrester vice president Brad Strothkamp."

2011 - Review of the Year
"Oh what a year that was. So much going on, at such breakneck speed, that it was hard, at times, to keep up. What better way to end the year then, than with a round-up of the highlights of the past 12 months in mobile marketing.
We have tried to keep this brief, but with the best part of 2,500 stories to summarise, we apologise if our version of brief doesn't quite tally with the accepted one. But if our roundup helps you get a feel for what's been going on over the past 12 months, in return for just 10 minutes or so of your time, we hope you'll forgive us..."

5 Ways Mobile Banking Alerts Can Benefit You
"Some people are only comfortable when they're keeping constant watch on their finances -- and it can seem even more important during an economic recession, when money may be tight or job security uncertain. The fear of fraud has also grown, as banks rely increasingly on potentially insecure processes like electronic transactions."

Monitise, FIS agree to develop mobile money services
"Monitise has signed a five year strategic partnership agreement with banking and payments technologies provider, FIS, to develop mobile money services for existing and new clients in a move that is expected to further strengthen FIS's role for financial institutions. Under the terms of the deal, a mobile development and deployment team will be created to help banks and other financial institutions in creating new secure products and services to defend and extend their role in the payments industry."

Anchor Bank Selects Premier from Fiserv
"Fiserv, Inc., a leading global provider of financial services technology solutions, today announced that Anchor Bank, headquartered in Aberdeen, Wash., has selected the Premier(R) bank platform and a host of additional Fiserv solutions. The 489ドル-million financial institution cited the flexibility and integration of Fiserv products and services, plus enhanced efficiencies, as key factors in its decision to choose Fiserv."

INFOGRAPHIC: How Will Mobile Banking Change In 2012?
"These days, just about anyone with a smartphone can find a nearby ATM with a few keystrokes, divvy up funds across several accounts and pay bills in seconds. And if this report by Fiserv, Inc. is any indication, you can expect even more mobile banking advances in the new year. Eight of ten banks surveyed said they're planning to invest big-time in a suite of mobile payment functions that will undoubtedly make your life easier."

Sunday, April 10, 2011

Mobile Banking Updates - Apr 10

MOTOROLA EMPLOYEES CREDIT UNION EXPANDS OFFERINGS WITH CSCU/MSHIFT MOBILE BANKING
"Card Services for Credit Unions (CSCU) is pleased to announce that Motorola Employees Credit Union (MECU) is now offering its members a full suite of mobile banking services, including Downloadable Apps for the iPhone, Android and BlackBerry, SMS Text Banking and a universal Mobile Browser App, through a partnership with CSCU and MShift, Inc."

Mobile banking cuts into bricks & mortar biz
"Many years ago, commercial and savings bank branches were built as architectural cathedrals. Most of these large bank locations have been closed and converted into catering halls and exhibition space. They include the former home of Citibank at 55 Wall Street, Greenwich Savings Bank on Broadway and 36th Street now known as Gotham Hall, Cipriani 42nd Street, formerly known as the Bowery Savings Bank, Capitale at 130 Bowery and the iconic Williamsburgh Savings Bank branch on Broadway in the Williamsburgh section of Brooklyn."

Phone-based banking: Dial 'M' for money
"There are almost 80 million smartphone subscribers in the United States. Banking applications make up 37% of all applications purchased for the Apple iPhone, Google Android and RIM Blackberry. And according to a study conducted by FIS Mobile Financial Solutions, about three out of four banking users are happy with their experience this year, a 16% gain from 2010.

'We are seeing mobile deployments by banks accelerating in 2011, with our clients growing mobile users by 35% monthly,' said Douglas Brown, senior vice president of FIS. 'The momentum is driven by unprecedented consumer demand.'"

Consumer tech grows bank customer 'stickiness'
"According to Pranav Seth, head of e-business at OCBC Bank, the bank's Internet and mobile banking initiatives were not driven internally. Rather, with the organization's emphasis on customer service, it had 'no choice but to enter these platforms', he noted in a phone interview with ZDNet Asia. 'Internet and mobile banking...have created a level of interactivity, or stickiness, with our customers that are not possible on other platforms,' he explained."

Tuesday, December 14, 2010

Mobile Banking Updates - Dec 14

Monitise and ViVOtech Partner to Deliver NFC Mobile Payments
"Monitise (LSE: MONI.L), a global leader in mobile money solutions, has joined forces with leading near field communication (NFC) software developer ViVOtech, to deliver mobile phone payments services to banks across the United States.
The partnership means customers of participating banks will be able to turn their handset into a mobile wallet (linked to registered bank accounts, credit and debit cards) and purchase items using contactless payments at merchants with NFC capabilities."

Harland Financial acquires uMonitor
"Harland Financial Solutions, a provider of software and services to financial institutions, has acquired Tennessee-based uMonitor, a provider of online solutions specifically designed for financial institutions. Harland Financial said it will immediately begin integrating uMonitor's solutions into its existing core, lending, mortgage, branch automation, Internet and mobile banking offerings."

FIS Announces Innovative Mobile Financial Services iPhone App
"FIS, one of the world’s largest providers of banking and payments technology, today announced its newest mobile banking app, which allows consumers to set up mobile account management through an iPhone® using their debit card. Unlike most mobile financial apps, the entire enrollment process can be completed from start to finish through the customer’s iPhone."

Cardlytics Looks to Mobile to Expand Reach of Card-Linked Rewards
"Companies are starting to bet that consumer interest in electronically delivered offers and rewards is spilling into the mobile channel. In the most recent example of this trend, Cardlytics, an Atlanta-based firm whose technology lets consumers redeem rewards by using a bank-issued payment card, this week announced a tie-in with ClairMail Inc., a mobile-banking provider. ClairMail is “in the early stages” of working with two client banks on deploying the Cardlytics solution, says Reetika Grewal, director of partners and solutions at ClairMail."

Sunday, December 5, 2010

Mobile Banking Updates - Dec 5

Top Ten Wireless Predictions for 2011
"As 2010 draws to a close Juniper Research has drawn up a list of predictions for the coming year, all neatly wrapped up as the top trends for the mobile and wireless industry for 2011. A free report detailing the findings is available to download from the Juniper website today."

PSCU Offers Write-ups on Mobile, Online, Call Centers
"PSCU Financial Services is offering two new white papers on call centers and online and mobile banking services for credit unions."
Click here - The Rise of Mobile Banking

Majority of top banks offering mobile banking
"Good news for tech-savvy checking account holders on the go: More banks are offering mobile banking services than ever before. A recent report by market research firm First Annapolis found that 54 percent of the top 100 financial institutions in the country surveyed offered some form of mobile banking.

Nearly 40 percent now offer banking services over the mobile Web, accessible to smart phones such as Apple's iPhone. Banking by text message is also a popular option among banks; 32 percent offer banking services and/or alerts by text messages. Another 32 percent offer apps for smart phones, with the iPhone App Store getting apps from 28 percent of financial institutions. Other smart phone platforms such as Blackberry and Android were less likely to get banking apps."

Are Mobile Payments Primed for Exponential Growth?
"In the developing world, those with cell phones outnumber those with bank accounts. And, as The New York Times reports, global usage of mobile-based banking is on the rise domestically, as well."

Noted & Noteworthy
"SunTrust Bank in Atlanta has a prominent mobile banking application. It works on hundreds of handsets-including the Apple iPhone-and is accessible to SunTrust customers on five wireless carriers.

But on SunTrust's Web site, you'd be hard pressed to find any clue such a mobile option exists. No mention of mobile banking exists on SunTrust's home page or a main portal for personal banking. It's only after clicking through to a page touting online banking will a SunTrust user find a link explaining how to sign up for mobile services."

FIS Enables Mobile Financial Services for U.S. Bank Prepaid Cardholders
"FIS, one of the world's largest providers of banking and payments technology, today announced that U.S. Bank is using FIS' mobile platform to launch mobile financial services for the U.S. Bank AccelaPay(R) Visa prepaid card program. Through this innovative combination, AccelaPay cardholders can use their mobile phones, including BlackBerrys and iPhones, to check their account balance, pay bills, receive account alerts and view mini-statements."

Tuesday, October 26, 2010

Mobile Banking Vendor Updates - Oct 26

S1 Mobile Adoption on the Rise
"S1, a leading global provider of payments and financial services software solutions, today announced that more than 35 customers across three continents have licensed the S1 Mobile application. In addition, S1 mobile-enabled customer applications are available on the App Store(SM) for the following financial institutions: Trustmark, Mercantile Bank of Michigan, First Community Bank, and Ventura County Credit Union."

Fidelity Information Systems provides mobile banking platform for Virginia credit union
"Fidelity Information Systems (FIS) Inc. announced today that it has implemented a mobile banking platform for Chartway Federal Credit Union, which is based in Virginia Beach, Va. Fidelity's mobile banking platform enables Chartway members to check account balances, view account transactions, transfer funds between accounts and receive text alerts. The mobile banking platform has been a hit with credit union members."

Infosys Launches Finacle Mobile Banking 2.0
"According to Haragopal Mangipudi, Global Head - Finacle, Infosys Technologies, 'As channel innovation continues to be a strategic priority for progressive banks, mobile banking has truly come of age. Finacle mobile banking 2.0 enables banks to create and leverage game-changing opportunities, through the mobile channel, to build, deepen and institutionalize relationships with both customers and new emerging consumer segments.'"

mFoundry Launches Mobile Banking 'Adoption Guarantee'
"mFoundry, the award-winning provider of secure mobile financial solutions, announced today that it is launching an "Adoption Services" program to complement its "90 Day to Live" club. New mFoundry customers can take advantage of an optional package of adoption services that guarantees a minimum adoption rate of 10% of the marketed base within one year of launch."

Mobile Photo Bill Pay
"After establishing online-bill-payment arrangements as part of their banking account, users of Mobile Photo Bill Pay can initiate e-bill-payment sessions on their smartphones, then simply snap photos of the bills they want to pay, verify the payment information and click on the app's "PAY" button."

Consumers See Mobile Payments as Reason to Stay with or Change Banks
"Obopay has announced the results of a recent survey exploring consumer attitudes about mobile payments and banking in the U.S. 53% of consumers interested in a mobile payment service would consider changing banks if another bank offered the service. 70% of those responding indicated that if the service allowed them to get paid, send or receive money by mobile phone, it would be an incentive to remain at their bank."

Tuesday, April 27, 2010

Mobile Banking Updates - Apr 27

Smartphones to drive European m-banking take-up - Forrester
"The survey of 14000 people in France, Germany, Italy, the Netherlands, Spain, Sweden and the UK shows that mobile banking is still relatively little-used, with application-based systems particularly unpopular.

Just one per cent of European Net users with a mobile phone use banking applications, although this is partly because so few financial institutions offer customers the option. Mobile Internet systems are slightly more popular, with four per cent visiting bank Web sites through handsets. However, SMS-based systems continue to dominate, with 10% of European online mobile phone users signing up for one-way text message alerts from their banks."

Brett King: Banks are Losing the Customer and Innovation Battle
"For mobile internet banking, it is far worse. The iPhone has dominated global smart-phone sales over the last 3 years. In 2009, iPhone made up 72% of smart-phone sales in Japan, but less than 1% of banks in the U.S. have an iPhone app - best case of the largest banks, the percentages is closer to 10%. The excuse for this lag in innovation is undoubtedly that 2009 was a tough year to invest in technology. The problem is that banks should have already committed to this in 2007, when the iPhone was released, not be thinking about potentially launching in 2010/2011, five years after the customer has already adopted the technology. Given the expectations are for close to a billion mobile banking users by 2015, there are just no excuses for such a lag."

Analyst Labels M-Commerce Renaissance a Priority
"Banks making a concerted push to promote contactless payment technology are focusing on the wrong target and should switch their short-term focus to mobile commerce.

That's the main conclusion of a new report by independent technology analyst Ovum, which finds that m-commerce is set to experience a renaissance as industry players express renewed interest and mobile banking services take root."

Leveraging Mobile to Combat Fraud
"Join Javelin for a complimentary webinar presentation on using mobile to combat fraud. The mobile channel brings new ways to increase banking security in a time when fraud is on the rise. Mobile alerts and mobile banking bring more advanced capabilities to fight fraud through allowing consumers to have anytime, anywhere access to their finances. The growth of mobile banking offers consumers and FI’s a tool to help stop fraud as soon as it occurs. With the development of mobile banking and near real-time alerts, financial institutions can deputize consumers to help in the battle against fraud – for their own good as well as yours."

Bank of Hawaii - It's Banking on the Go
"If you have an e-Bankoh Online Banking account, you can access your account from your mobile phone. It's free and just takes seconds to setup."

FIS-Sponsored Survey Reveals Consumer Interest in Replacing Cash and Checks with P2P Money Movement
"Demand for electronic person-to-person (P2P) payments and transfers is growing rapidly and the interest of making these and other payment transactions through an ePayment Portal is strong as well. In fact, the study found that of those who were interested in the Portal concept, 70 percent would be likely to use P2P payment services within that Portal. This is according to research commissioned by FIS(TM) (FIS 25.04, -0.61, -2.38%) , one of the world's largest providers of banking and payments technology. The study was conducted by eCom Advisors, a provider of executive consulting and research services in the financial services industry."

ClairMail reaches agreement with CashEdge
"Mobile banking and payment service provider ClairMail has entered into an agreement with CashEdge, a provider of Intelligent Money Movement services, to provide financial institutions with connectivity to CashEdge's Popmoney through the ClairMail platform.

As a result of the relationship, ClairMail customers will have the ability to provide consumers with a secure mobile banking and P2P payments experience.

Through the integration with ClairMail's platform, the two companies will enable financial institutions (FIs) to offer their customers the ability to send payments by using the email address or mobile phone number of the recipient. Each FI can custom brand the Popmoney mobile experience, which provides consumers the security of using a service offered directly from their bank."

Sybase 365 and FirstCaribbean International Bank Bring Industry-Leading Mobile Banking Technology to the Caribbean
"Sybase 365, a subsidiary of Sybase, Inc., the global leader in mobile messaging and mobile commerce services, today announced a partnership with FirstCaribbean International Bank to provide customers with mobile banking services enabling them the flexibility and convenience of managing their finances over their mobile phones.

FirstCaribbean International Bank is the largest regionally-listed bank in the English and Dutch-speaking Caribbean with branches across 17 markets. The new service is of tremendous value to FirstCaribbean customers as it gives many of them a more convenient way to bank on the go, without needing to visit a branch -- something that is of particular importance to many without home Internet connections."

Wednesday, April 14, 2010

Mobile Banking Updates - Apr 14

Mobile Banking: Building Trust
"Innovation has inarguably made our lives richer and what it’s brought to the financial world is no exception. Mobile Banking is the next wave of innovation in Finance and it’s primed for wide-scale adoption; however it won’t gain mass appeal until trust has been built. The question becomes “how does one build a trustworthy Mobile Banking platform?” Throughout the entire history of banking, trust has been built by executing on two key principals:"

What the iPad Means to Mobile Banking
"Selling some 300,000 units upon its April 3 release, Apple's iPad could represent a new era of content consumption and interaction. And with more tablet PCs on the horizon, this new category of consumer electronics could affect mobile banking.
Geoff Knapp, vice president, online banking and consumer insights for Fiserv, a financial information management and service provider, believes the iPad in particular, with its iPhone-like operating system, iTunes App Store and 9.7 inch touch screen, could present an advantage in the future to banks willing to adopt the technology early and develop native apps. Early on, he believes banks will promote banking on the iPad through a mix of browser-based banking, already-existing iPhone apps and basic iPad-specific apps."

Scotiabank to Expand Mobile Banking, Funds in Canada (Update2)
"Bank of Nova Scotia plans to invest more money in mobile banking and in its automated teller network and will consider new fund products to expand the consumer- lending business. 'The opportunity, even though it’s a mature market, to grow our Canadian businesses is still quite significant,' said Christopher Hodgson, Scotiabank’s head of domestic banking.
Canada’s third-biggest bank posted record net income of C560ドル million (557ドル million) at the unit in the fiscal first quarter, a 28 percent increase from a year earlier. Chief Executive Officer Richard Waugh said the firm can do better."

10 years of mobile banking - what's changed?
"Is it just me, or does mobile banking seem to perpetually be the next big thing? Maybe it's because I remember how underwhelmed I was by the first generation of WAP browsers on mobile phones when trying to access my bank account in 2000, but over the past decade I can count on one hand the number of times I've done 'mobile banking' on my phone, other than speak to a call centre operative."

Data reveals truths about Gen Y’s financial habits
"Fiserv, one of the world’s biggest information management companies in the financial industry, released the results of a study looking into the financial habits and influences of Gen Y. The survey, conducted in July 2009, involved 3,271 Internet-connected households. The study’s most surprising finding? That the level of hype regarding the importance of online communities in Gen Y’s financial lives doesn’t match its actual influence."

Monitise Achieves Two Million Customers
"Monitise Americas, the leading mobile banking and payments provider, has announced its parent company, Monitise, has achieved over 2 million registered users for its services in the UK and the US, driven by increased uptake of its smartphone apps. Monitise provides its secure Mobile Money Manager platform to over 240 banks and financial institutions in the US and UK, with 100 million transactions processed by the platform every year."

Mass.-Based StonehamBank Taps FIS to Launch Mobile Banking
"Stoneham, Mass.-based StonehamBank announced April 6 the launch of its mobile banking and payment services, developed in partnership with technology provider, FIS. A 115-year-old community bank with three Massachusetts locations, StonehamBank's leadership said the new technology was about customer access."

Diebold Deploys Mobile Banking Platform MobiTransact At Alpine Bank
"Diebold, a provider of integrated self-service delivery and security systems and services, has deployed mobile banking platform MobiTransact at Colorado-based Alpine Bank. MobiTransact provides both text and browser support to a variety of mobile devices. With MobiTransact, Alpine Bank can provide its customers immediate access to their accounts, anywhere at any time, without requiring an online banking account."

Mobile Money Canada 2010, Canada’s Only Mobile Financial Services Conference, Will Take Place On September 21st, 2010
"Mobile Money Canada 2010 will bring together over 200 senior executives, thought leaders, and mobile financial practitioners from Canadian banks, mobile operators, financial service providers, and technology solution providers, and consultancies to discuss, debate, and network."

Monday, February 1, 2010

U.S. mobile banking counts on apps to grow

"As the popular Apple Inc advertisement goes, more Americans are discovering the benefits of mobile banking and the applications that facilitate it.

The rising popularity of applications, the proliferation of smartphones and greater familiarity with text messaging are driving the use of banking services on mobile phones.

As smaller banks follow large banks in offering mobile banking services, this year will see a further acceleration of growth.

'Applications are seeing tremendous adoption,' said Kay Nichols, executive vice president of FIS Channel Solutions, a unit of electronic payment processor Fidelity National Information Services Inc." >> Continue Reading

Wednesday, November 4, 2009

BAI Mobile Banking Announcements - Nov 4

ClairMail Signs Development and Deployment Agreement to Integrate Visa Mobile Services Into Its Mobile Banking Platform
"ClairMail, Inc., a leader in mobile banking and payment solutions, today announced that it has signed a development and deployment agreement with Visa Inc. (NYSE: V), the world's largest retail electronic payments network, that allows ClairMail to integrate Visa mobile services into the mobile banking and payments infrastructure that ClairMail provides to leading financial institutions.

ClairMail bank customers who are also Visa clients can take immediate advantage of Visa's mobile services by adding them to an existing mobile banking deployment and creating a more comprehensive mobile banking offering. Visa mobile services include applications that support mobile payments, tailored merchant offers, and near-real time transaction alerts and notifications."

Mobile Money Ventures to Help Digital Insight Deliver Next Generation Mobile Solutions
"Mobile Money Ventures (MMV), a leading global solutions provider of the next
generation of mobile financial services, announced today it is teaming up with
Digital Insight, the financial institutions division of Intuit Inc., to make
next generation mobile solutions more broadly available to financial
institutions. The agreement was announced today at the BAI Retail Delivery
conference in Boston.

'In today`s strained economy, Americans are looking to their bank or credit
union for help managing their finances,' said Albert Ko, senior vice president
of online financial management at Digital Insight. 'Working with MMV expands our
mobile capabilities to help financial institutions put more information in the
hands of end users, no matter where they are.'"

FIS Integrates PayPal for Global Person-to-Person Payments
"FIS has announced that it is integrating PayPal's person-to-person (P2P) payment system into the FIS online bill payment application for financial institutions. FIS says that 'by integrating paperless P2P functionality into its online bill payment application, FIS empowers banks and credit unions to simultaneously solve for a real consumer need and drive increased transaction activity at the online channel.

'Adding electronic person-to-person payments to our bill pay solution is the intersection of financial institutions` cost cutting objectives and consumers` desire to centralize their paperless transactions with their trusted bank or credit union,' said Frank D`Angelo, executive vice president, FIS Payment Solutions Group."

Fiserv Plans New Person-to-Person Payment Service
"Fiserv has announced plans for a new personal payments service that it says 'will enable individuals to quickly and easily send or receive money person-to-person using their existing online banking relationship. The service will be made available to the more than 3,100 financial institutions in the Fiserv online payment network, linking users with their friends, family, neighbors and colleagues.'

'Consumers are showing an increasing preference for managing their finances online, and it is natural for them to turn to their trusted financial institution for any payment service, whether it is a bill payment or a personal payment,' said Erich Litch, senior vice president and general manager, Consumer Services, Fiserv. 'The personal payments service from Fiserv enables banks and credit unions to deliver an innovative online financial management tool, providing users with the convenient capability to pay anyone and deepening their relationship with the institution.'"

CU*Answers and Firethorn to Deliver Mobile Banking Services
"Firethorn Holdings, LLC, a Qualcomm company (Nasdaq: QCOM), and CU*Answers today announced that the credit union service organization has selected Firethorn's Mobile Banking application and SMS service for its more than 165 credit unions. CU*Answers represents more than 1.5 million members with more than 10ドル billion in credit union assets."

Sunday, June 21, 2009

Mobile Banking Updates - Jun 21

Banks feel urgent need in mobile banking
"Bankers at a panel on mobile banking at Celent's Innovation and Insight Day came to consensus recognizing mobile banking as necessary condition for banks. The discussion was moderated by senior analyst Jacob Jegher. There were three bankers and one alternative financial services provider as participants. All agreed that mobile is where the business is going."

New Research Shows Optimism About Mobile Banking And Payments
"Spurred by the increasing popularity of smart phones and a strong push by financial institutions, the number of Americans actively using mobile-banking services could grow to 53.1 million by 2013, an increase of 431% from an estimated 10 million today."

Mobile Payment Skins LLC Has Contactless Payment All Wrapped Up
"Their specific skin is then printed and fabricated on-demand and sent to them. When the card holder receives the vinyl skin, it is pealed from its backing and "wrapped" onto their mobile phone. The skin is embedded with a contactless payment chip that gives the stylish skin added function at the point of sale. A simple wave of the mobile phone at a contactless POS reader makes a transaction with the merchant. It is easy as that."

Fidelity National Information Services Earns Prestigious Industry Recognition
"In its annual ranking of leading technology companies, BTN ranked FIS(TM) the number-one technology company to watch in 2009. Since 2001, BTN has annually ranked what it believes to be the top ten technology companies of greatest interest to bankers. Companies in the annual ranking have included innovators in core processing, mobile banking, data security, risk, imaging, Web banking, data analytics, process outsourcing, loyalty and more."
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