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Intercom integration details
Give your marketing and support teams the tools they need to create the best customer experience. Connect Intercom to Zapier for a seamless communication process, and automatically link Intercom to all the other apps you use. Easily pass information to and from other apps to provide customers with the most personalized communication experience possible.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- Intercom triggers, actions, and searchLead Added Email
Triggers when a Lead enters an email address.
Try ItTriggerInstant - Intercom triggers, actions, and searchNew Lead
Triggers when a new Lead is created.
Try ItTriggerInstant - Which Tag?
Try ItTriggerInstant- Intercom triggers, actions, and searchNew AI Summary
Triggers when an AI-generated summary is created for a conversation in Intercom.
Try ItTriggerInstant - Intercom triggers, actions, and searchNew Company
Triggers when a new Company is created.
Try ItTriggerInstant - Intercom triggers, actions, and searchNew Ticket
Triggers when a new Ticket is created in Intercom.
Try ItTriggerInstant - Intercom triggers, actions, and searchUpdated Contact
Triggers when a Contact is updated in Intercom.
Try ItTriggerInstant - Which Tag?
Try ItTriggerInstant- EmailRequired
- Note TextRequired
ActionWrite- TitleRequired
- Description
- Body
- AuthorRequired
- State
- Parent Collection
ActionWrite- Event nameRequired
- Created at
- Contact identifier typeRequired
- Metadata
ActionWrite- Ticket typeRequired
- Contact IDRequired
- Company ID
ActionWrite- Conversation IDRequired
- Reply TypeRequired
- Reply BodyRequired
- Attachments
ActionWrite- FromRequired
- ToRequired
- Message TypeRequired
- BodyRequired
- Subject
- Template
- Create Conversation Without Contact Reply?
ActionWrite- Lead ID
- Full Name
- Email
- Phone Number
- Unsubscribed From Emails
- Created At
- IP Address
- Custom Attributes
ActionWrite- Lookup EmailRequired
- Full Name
- User ID
- Company ID
- Unsubscribed From Emails
- Phone Number
- Created At
- IP Address
- Custom Attributes
ActionWrite- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
ActionWrite- Search FieldRequired
- Match TypeRequired
- Conversation Status
- Updated After
- Updated Before
ActionSearch- Search FieldRequired
- Match TypeRequired
- Ticket State
- Updated After
- Updated Before
ActionSearch- Conversation IDRequired
ActionSearch- Search ModeRequired
- Search ValueRequired
- Lead ID
- Full Name
- Email
- Phone Number
- Unsubscribed From Emails
- Created At
- IP Address
- Custom Attributes
ActionSearch or write
- Intercom triggers, actions, and searchLead Converted to User
Triggers when a lead converts to a user.
Try ItTriggerInstant - Intercom triggers, actions, and searchContact Replied
Triggers when a Contact replies to a Conversation in Intercom.
Try ItTriggerInstant - Intercom triggers, actions, and searchNew Conversation Rating
Triggers when a conversation receives a rating.
Try ItTriggerInstant - Message body format
Try ItTriggerInstant- Intercom triggers, actions, and searchNew Conversation
Triggers when a new Conversation is created by a User in Intercom.
Try ItTriggerInstant - Intercom triggers, actions, and searchNew User
Triggers when a new User is created.
Try ItTriggerInstant - Intercom triggers, actions, and searchUpdated Company
Triggers when a company is updated.
Try ItTriggerInstant - UpdatesRequired
- Update sample
Try ItTriggerInstant- Intercom triggers, actions, and searchNew Unsubscription
Triggers when a user unsubscribes from Intercom.io emails.
Try ItTriggerInstant - Contact identifier typeRequired
- Tag selection method
ActionWrite- Contact TypeRequired
- Message BodyRequired
ActionWrite- User Association Note
- CompanyRequired
- Warning
- Name
- Website
- Size
- Monthly Revenue
- Plan
- Industry
- Custom Attributes
ActionWrite- Contact identifier typeRequired
- TagRequired
ActionWrite- Contact Identifier
- Message BodyRequired
ActionWrite- CompanyRequired
- Tag NameRequired
- Untag?
ActionWrite- TicketRequired
- Title
- Description
- State
- Is Open
- Snoozed Until
- Assigned Admin
ActionWrite- EmailRequired
- Custom Attributes
- Created At
- User ID
- Full Name
- IP Address
ActionWrite- Search Mode
- Search Value
ActionSearch- Search ModeRequired
- Search ValueRequired
ActionSearch- Search ModeRequired
- Search ValueRequired
ActionSearch- Search Mode
- Search Value
- User Association Note
- Company NameRequired
- Plan
- Size
- Website
- Industry
- Custom Attributes
- Monthly Revenue
ActionSearch or write
Intercom Help & Support
Common issues
Intercom Tutorials
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