Contact Us
Welcome to the Trains.com contact us page. So that your question is directed to the proper department, we ask that you please choose from among the options below:
Our Magazine Staff Pages
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Customer ServiceIf you have a question about either your Trains.com account or a magazine subscription, including updating your personal information like street address or e-mail address, please contact our Customer Sales & Service team at the Firecrown Media. Customer Service Center.
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Most questions involving Trains.com should be directed at our individual magazine staffs. For example, if you have a question about a feature on the Model Railroader portion of Trains.com, we ask that you contact the Model Railroader staff. Likewise, if you have a question about your Trains.com account or need updates made to your account, we encourage you to contact our Customer Service department with the link above.