The retailer’s challenge
As the economy emerges from the COVID-19 pandemic and new demographic and technological shifts become the norm, organizations must be agile enough to respond to evolving customer expectations. From fixed point of sale systems to fully- autonomous shopping experiences, each retailer will be at a different stage on their transformation journey. Yet each will share common goals – to delight consumers, drive efficiencies and open up new revenue- generating opportunities. And each will face a similar challenge – to securely manage end- to-end infrastructure while grappling with budget, legacy IT and integration constraints.
Four future needs in the retail sector
- Agility and flexibility. Post-pandemic, customer expectations continue to evolve. In order to provide the best experiences possible, further tech implementation is a must. This requires a flexible core.
- Retail at the Edge. Going digital is not enough. It’s now about consumer experience differentiation and, much of that will happen at the Edge, at the closest point to the customer.
- Cost transformation. Running an omni-channel operation and assigning capital to further innovate means cost efficiency will be at the heart of future organizational strategy.
- Resilience. Retailers need to power super-fast transactions and up-to- the-minute insights. As a result, business-critical applications, such as SAP, need to stay up and running around the clock.
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Why SUSE?
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OfficeDepot
- Office Depot have saved over 40% in IT management costs -this reduced cost of retail store IT overhead, equates to a lower cost competitive position.
- SUSE infrastructure only requires a lean team to run it, helping to keep operating expenses down.
- SUSE Multi-Linux Manager pushes out releases to 1,200 store environments
- Simplified data center management allows more time to innovate better customer experiences
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