Rails experts ensure NES for Rails is the same quality you have come to expect when using Ruby on Rails open source projects.
We specifically design our NES for Rails product to work seamlessly and ensure it is as dependable as the original Rails projects you built your applications on.
HeroDevs is deeply committed to the open-source community. We give support through sponsorships, backing core contributors, and funding events that drive the ecosystem forward. Our engagement extends beyond financial contributions, embodying a commitment to the ongoing growth and innovation of open-source software. This holistic support ensures the vitality of the open-source movement, fostering an environment of collaboration and advancement.
Yes. Our response times vary based on the severity of the issue. Security-related and application-breaking issues are our top priority and will be resolved immediately (same day if possible). We can provide our SLA for your team to review upon request.
NES for Rails supports versions 2.3, 3.2, 4.2, 5.2, and 6.1. We provide ongoing support and patches to keep your applications secure and operational.
NES for Rails helps maintain compliance by providing security patches and updates, even for older versions. Additionally, our enterprise-grade SLA stands up to HIPAA, SOC-2, PCI DSS, etc., and ensures your compliance with these standards. Many CVEs may affect Rails versions 2.3, 3.2, 4.2, 5.2, and 6.1—and we address those for you.
Using an unsupported version of Rails exposes your applications to security vulnerabilities and compliance risks. Upgrading to the latest version can be costly and time-consuming. Never-Ending Support (NES) for Rails allows you to stay on your current version and remain supported until you are ready to upgrade.
When you purchase Never-Ending Support, you acquire a commercial license for the support services. Our pricing model is based on the number of users who will be committing code to the project repo. Users are unnamed and transferable across team members.
This means your application is running Rails 3.2, which has reached end-of-life and no longer receives security updates—making it vulnerable to exploits. Rails NES provides a drop-in replacement to keep your application secure, compliant, and fully supported. Talk to our sales team to explore your options.
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