Rider Assistance Programs
Online Portal and Scheduling Trips
Online Scheduling: Riders can schedule and pay for trips online. Click the link to access the online portal.
DART Rider Assistance Programs mobile app: Riders are now able to both schedule and pay for trips by smartphone app. To download the app, search for "DART Rider Assistance Programs" in the Apple App Store® for iPhone or the Google Play® store for Android.
Phone reservation line – 214-515-7272: To schedule a ride, call an hour ahead of the time that you wish to be picked up.
Riders needing a wheelchair-accessible vehicle must continue to call in their trip reservations.
For program-specific information, including eligibility, service hours, funding, trip booking, and more, please see below.
DART Rides
DART Rides is a subsidized, on-demand transportation program for registered, qualified residents of certain cities and ZIP codes. Trips are fulfilled using a mix of vehicles, including accessible vehicles and ride-sharing services.
Areas served include:
- Carrollton – All ZIP codes
- Dallas – All ZIP codes
- Plano – All ZIP codes
- Rowlett – All ZIP codes
- Addison – 75001 ZIP code
- Farmers Branch – 75006 and 75234 ZIP codes
- Irving – 75038 and 75039 and 75060 and 75061 and 75062 ZIP codes
Collin County Transit
Collin County Transit is a rider assistance program for eligible riders that offers efficient transit options for participating McKinney Urban Transit District (MUTD) service-area cities. This service is for qualified residents of the MUTD service-area cities that are 65 or over, have a certified disability, or live in a low-income household. Enrollment is required.
Areas served include:
- Celina
- McKinney
- Princeton
- Lowry Crossing
- Melissa
- Prosper