Contact support

Our online support services will assist you wherever you are, whenever you need it.

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Helpdesk

 Axis Technical Services engineers around the world are working together to help you solve your problem.*
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Chat

 Chat in real-time with an Axis Technical Services engineer. Available 24/5 in English.*
(Requires MyAxis access)
Launch a chat
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Phone

 Talk to Axis Technical Support over phone for instant support. Available during regional business hours.*
(Requires MyAxis access)
Call us
note

If data needs to be collected or if in-depth troubleshooting is needed to resolve your issue, an online helpdesk case may be created for you.

*Excluding weekends and major holidays.

Axis support regional business hours

Europe, Middle East, and Africa

Monday to Friday: 09:00 - 17:00 (CET/CEST)

North and Central America

Monday to Friday: 9:00am - 8:00pm (EST)

Asia

Monday to Friday: 09:00 - 17:00 (Local time)