Amdocs AI & Data Platform
Get your data business-ready.
As AI advances, reliable data is the #1 requirement
for driving continuous optimization and effective automation
Adopt AI with the leaders
Recognized as a Leader in the Gartner® 2024 Magic QuadrantTM for AI in CSP Customer and Business Operations
Recognized as a Leader in the Gartner® 2024 Magic QuadrantTM
AIDP illustrations
Building a reliable, telco-grade source of truth
As we enter the Agentic Era, where AI acts autonomously on behalf of humans, accurate and accessible data becomes paramount.
The AI & Data Platform (AIDP) serves as a unified, telco-grade information hub.
It seamlessly connects to both Amdocs and non-Amdocs data sources, leveraging advanced processing capabilities to bring in the information from multiple sources and create a data model that is necessary for AI-driven telco operations.
Our success in Globe, Philippines
By implementing Amdocs AI & Data Platform (AIDP) as a unified information hub on Google Cloud, we connected Globe's data in real-time, enabling reduced operational costs and faster, smarter decisions that enhance customer experience.
300
tables consolidated
560Bn
total records
120M
Managed subscribers
Benefits of Amdocs AI & Data Platform
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It works.
Proven across diverse scales and use cases, the Amdocs Amdocs AI & Data Platform consistently delivers impactful results for clients around the globe.
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Built-in know how.
Data model is based on +40 years of Amdocs know-how that was gathered with hundreds of telecom providers from all over the world.
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100% Agnostic.
Seamlessly connects to any data source - Amdocs and third party – to provide an all-purpose, unified data information hub.
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Make the most of AI.
Amdocs AI & Data Platform actively protects and structures your data, enabling seamless AI-driven automation adoption.
Joining forces with Google Cloud
With Amdocs and Google Cloud’s partnership, your telecom business gains access to a powerful, AI-driven data platform designed to transform your operations. By integrating Amdocs’ telecom-specific insights with Google Cloud’s advanced AI and scalable architecture, you can simplify data integration, unlock real-time business insights, and drive innovation.
This collaboration empowers you to optimize operations, deliver personalized customer experiences, and uncover new revenue opportunities - helping you stay competitive and evolve into an AI-driven service provider.
Resources
Latest Insights
Ramya Patel, Data & Intelligence Leader, Americas
28 Jan 2025
Marcello Michienzi, Customer Business Executive, Amdocs
17 Dec 2024
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Gartner disclaimer Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. Gartner® is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved. Gartner, Magic Quadrant for AI in CSP Customer and Business Operations, Pulkit Pandey, Amresh Nandan, et al., 4 June 2024
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Find out more about how Amdocs can help your business
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Find out more about how Amdocs can help your business