Support Policy

Support is free for the current version of Ability Office and also, generally, any previous version for 1 year following the release of the current version.
Current version is 11 and released Feb 2022.
Support for all previous versions officially ended in February 2023.
Older versions are not supported and an upgrade to the latest version is required to receive free support.
Free support applies to email only - we are unable to offer free telephone support.
Pre-sales technical enquiries - if you are trying out our software or have any questions prior to purchase we will of course try to help.
Before requesting support, please read the FAQ first
To generate a support query, please select Help/Online Support from within any Ability application