gridMathematica Support
- What are the system requirements for Wolfram products?
- How can I purchase more Service Credits?
- Where can I find Wolfram product installation guides?
- How do I find installation files in the Wolfram User Portal?
- How do I install MathLM?
- How do I generate a crash or hang report on Windows for my Wolfram product?
- How do I set up gridMathematica Server with the Lightweight Grid Manager?
- Which Wolfram parallel technology should I use?
- How do I set up gridMathematica Server with Lightweight Grid Manager on Windows?
- How do I set up gridMathematica Server with Lightweight Grid Manager on Linux?
- How do I set up gridMathematica Server with Lightweight Grid Manager on macOS?
- How do I uninstall gridMathematica Server?
- How do I set up Mathematica on a cluster using the gridMathematica Server/Lightweight Grid Manager?
- How do I create a Wolfram ID to access Wolfram products and systems?
- How do I troubleshoot Lightweight Grid client issues?
- What are controlling and computing processes?
- How can Comprehensive Site administrators grant their users access to Wolfram products or subscriptions?
- How can I enable logging with MathLM?
- Where can I find documentation for gridMathematica Server and Wolfram Lightweight Grid Manager?
- When do I need a Mathematica Core Extension license?
- How do I start the Tomcat server for gridMathematica?
- How do I use remote kernels on macOS and Linux machines?
- Why doesn’t Mathematica automatically launch as many local subkernels as I expected?
- When does Technical Support end for my gridMathematica product?
- How do I upgrade MathLM on Windows?
- How do I upgrade MathLM on Linux?
- How do I update MathLM license information on Windows?
- How do I update MathLM license information on macOS?
- How do I get an activation key from my Wolfram User Portal?
- How do I find my MathID with MathLM?
- How do I install Wolfram products from USB drives?
- How do I report an issue with Lightweight Grid Manager?
- Why do I get an "Unable to connect to http://server:3737/WolframLightweightGrid/Manager" error?
- Why do I get an "Invalid License State" error?
- Can I distribute Wolfram products to visiting scholars?
- Can I distribute Wolfram products to federal research laboratories?
- What are the guidelines for purchase orders?
- How do I obtain an activation key or password through a site license?
- How do I find when my license will expire?
- How do I upgrade my Wolfram product?
- Why am I being prompted to reactivate my software?
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Additional Resources
Contact Support
Whether you have a question about billing, activation or something more technical, we are ready to help you.
1-800-WOLFRAM (+1-217-398-0700 for international callers)
Customer Support
Monday–Friday
8am–5pm US Central Time
- Product registration or activation
- Pre-sales information and ordering
- Help with installation and first launch
Advanced Technical Support (for eligible customers)
Monday–Thursday
8am–5pm US Central Time
Friday
8:30–10am & 11am–5pm US Central Time
- Priority technical support
- Product assistance from Wolfram experts
- Help with Wolfram Language programming
- Advanced installation support