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0 votes
1 answer
114 views

I’m trying to access the sys_script table through the ServiceNow Table API using a custom role, but I always get: HTTP 403 Forbidden Field(s) present in the query do not have permission to be read The ...
0 votes
0 answers
88 views

I am using personal developer instance of service now. I am trying to build an application from scratch using service now app engine. But whenever I try to edit any of the portal pages, I get session ...
0 votes
1 answer
68 views

I have followed the servicenow documentation: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0993615 and configured MTLS for a scripted REST API in my servicenow instance. ...
0 votes
1 answer
135 views

I have created the scripted rest API using Get method, the input parameter as corresponding incident number then it should generate a URL, after generating the URL I need to redirect to that ...
0 votes
1 answer
163 views

I'm trying to capture the metadata of work notes for an sc_task in ServiceNow, so I'm posting work notes directly to sys_journal_field. However, I'm running into an issue where the work notes don't ...
0 votes
0 answers
795 views

I need to update a variable on an RITM (Requested Item) using the inbound REST API. I understand that variable values are stored in the sc_item_option table, which is linked to the sc_req_item table ...
1 vote
1 answer
32 views

Trying to use the tableapi of servicenow-go-sdk to retrieve a list of affected CIs from a given CM. rb := tableapi.NewTableRequestBuilder(client, map[string]string{ "table": "...
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0 votes
1 answer
632 views

I need to set up some REST calls in a ServiceNow instance. We need to re-use some logic that we have on REST Resources so we need to make calls from the system to the system itself (internal calls). I'...
0 votes
0 answers
222 views

I have a GitHub Actions workflow with a bunch of jobs, including a ServiceNow Change Request Creation process. In the ServiceNow Change Request JSON payload, there's a field called start_date that ...
1 vote
0 answers
333 views

We have a requirement in ServiceNow where we need to send a bearer token to an external api and the token must contain user assertion (to support OBO flow in the api). The ServiceNow instance is SSO ...
0 votes
0 answers
157 views

I'm able to get server CLASS i.e [windows, linux etc] using Service Now API call as shown below marked with GREEN arrow. I wish to retrive OS Version 7.9 as well from service now marked in RED arrow ...
0 votes
1 answer
124 views

As an ITIL user I should not see any Configuration Items prior to selecting Company I know this is ready when: Incident, Problem, Change: prior to selecting Company I don't see any Configuration ...
0 votes
1 answer
213 views

I want to create kind of custom connector whenever there is alert triggered by Elastic rule it will take the details and create incident in ServiceNow. I have created a webhook in Elastic connector ...
-1 votes
1 answer
118 views

I am currently developing in Service Now and I face a problem while creating a survey. Everything is just fine with the options what the answers and questions are but the word "Question" ...
0 votes
1 answer
451 views

I'm calling the ServiceNow Attachment API to upload files but they are ending up corrupted even though they upload successfully. ServiceNow Attachment API POST https://sn-host.com/api/now/attachment/...

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