Meta conversion API not able to send IP address and user-agent

Question

I am using the facebook business sdk to send event using meta conversion API. This is what the final event Object looks like

ServerEvent {
 _event_name: 'course_transaction',
 _event_time: 1738311719,
 _user_data: UserData {
 _client_ip_address: '168.212.226.204',
 _client_user_agent: 'PostmanRuntime/7.43.0',
 _fbp: undefined,
 _fbc: undefined,
 _subscription_id: undefined,
 _fb_login_id: undefined,
 _lead_id: undefined,
 _dobd: undefined,
 _dobm: undefined,
 _doby: undefined,
 _madid: undefined,
 _anon_id: undefined,
 _app_user_id: undefined,
 _ctwa_clid: undefined,
 _page_id: undefined,
 _emails: [ '[email protected]' ],
 _first_names: [ 'john Doe' ],
 _external_ids: [ '113' ],
 _phones: [ '[phone]' ]
 },
 _custom_data: CustomData {
 _value: undefined,
 _currency: undefined,
 _content_name: undefined,
 _content_category: undefined,
 _content_ids: undefined,
 _contents: undefined,
 _content_type: undefined,
 _order_id: undefined,
 _predicted_ltv: undefined,
 _num_items: undefined,
 _search_string: undefined,
 _status: undefined,
 _item_number: undefined,
 _delivery_category: undefined,
 _custom_properties: { coupon: '', type: 'java' }
 },
 _app_data: undefined,
 _event_source_url: undefined,
 _event_id: undefined,
 _opt_out: undefined,
 _action_source: 'website',
 _data_processing_options: undefined,
 _data_processing_options_country: undefined,
 _data_processing_options_state: undefined,
 _advanced_measurement_table: undefined,
 _messaging_channel: undefined,
 _original_event_data: undefined,
 _attribution_data: undefined
}

as you can see both IP and user agent fields are set.

When I view the event in Meta dashboard it tells me that the event has a low score and sending user ip and user-agent would imporve the score. Why is meta not recieving the IP even though its set?

Any insight is much appreciated Thanks